Experience Marketing Manager 07/2016 to 11/2018
Executive (Marketing) 07/2014 to 06/2016
Office Executive 01/2012 to 06/2014
Company name, Dhaka, Bangladesh
Collecting and dealing customer queries and complaints.
Coordinating customer queries and complaints to related departments.
Providing customer support over phone, mail, face to face
Maintaining customer database.
Maintain detailed logs and reports of services performed, profit, and budget information, banking.
Sales projection and target achievement.
Market analysis and pricing of products.
Office management, banking, LC opening.
Providing logistic support.
Customer Service Representative 07/2009 to 12/2011
Co. name, Dhaka, Bangladesh
Handling customer queries, complaints and take actions
Ensuring cleanliness and proper maintenance of outlets
Preparing orders occasionally
Education
Master of Business Administration (Supply Chain Management)
University of Asia Pacific, Bangladesh, Year:
Bachelor of Science (Footwear Engineering)
Institute of Leather Engineering & Technology,
University of Dhaka, Bangladesh, Year:
Training & Certifications Ecommerce & Digital Marketing Skills Training Organized by IKEA Foundation, Year: 2021
Reference Available on request
Summary
I am a marketing and supply chain professional, equipped with extensive skills such as strong client communication, over phone-mailing-face to face customer dealings and query management, market analysis, analyzing market trend, cash management, office management, LC opening, Banking etc. I am looking for a full time job in Windsor, ON.