Genius Bar Work Authorization
Download 20.51 Kb.
|
- Navigate this page:
- Genius Bar Work Authorization
- Problem Description/Diagnosis
- Repair Estimate Item Number
- Total (Tax not included) $ 1240.00 $ 1240.00
Genius Bar Work Authorization Repair No: R60763532
Problem Description/Diagnosis Component: Ports / Cables Thunderbolt Issue: Port Physical Damage Issue: Customer states that after leaving the hotel room, and upon her return later, her laptop had been damage by house keeping. The computers USB port is severely damaged with a wireless USB mouse adapter crushed inside of the top casing, and in return effecting the logic board and bottom case. Computer is in need of a logic board due to USB port damage, top case due to impact, and bottom case caused from the wireless USB adapter being forced into the casing. Original quote of $242.41 was incorrect upon initial inspections. We do not repair computers in house that have physical or liquid damage such as this computer. Depot repair cost of $1240.00 is a flat rate repair, includes labor and up to 3 major components, cost does not include tax. 15-inch MacBook Pro with similar specifications retails at $1,799.00 Steps to reproduce: observed the issue, removed crushed USB adapter from the top case housing and logic board. Proposed Resolution: Tier 4 Depot Repair Cosmetic Condition: Scratches on back left and right corners of the top display case, ports on left side of the computer are shifted from original position, USB port is bent, scratches on bottom case, bottom case separated from top ca on the Elbert side. Known Liquid Damage: No Check-in Required: NoEstimated Turn Around Time: We'll call you within 48 hours Mac OS Version: 10.7.2 Hard Drive Size: 500GB Memory Size: 4gb iLife Version: 09 Employee 1180741625-R264/Apple Store Oxmoor - (502) 326-2840 Repair Estimate
By signing below, I agree that: • the Repair Terms and Conditions on the reverse side of this page will apply to the service of the product identified above; • Apple is not responsible for any loss, corruption, or breach of the data on my product during service; and • as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service • goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods Repair Terms and Conditions and be found at http://www.apple.com/legal/terms/repair/instantexchange.html. Directory: groups groups -> What is ascaa? groups -> Tiger Leaps Progress Update from Tenafly High School March 28, 2012 English groups -> Personal Data: Name : Prasanna. S educational Qualification groups -> Traffic alert and Collision Avoidance System or tcas groups -> 1980s Type Card Master List from Standard Catalog 1980 Burger King Phillies groups -> Lima Site 85 Personnel List groups -> General knowledge groups -> Kenneth pomeranz the great himalayan watershed groups -> Christina Maria Bergqvist Download 20.51 Kb. Share with your friends:
| ||||||||||||||||||||||||||||||||||||||