Highlights from the interview session with Mr. Shalabh Raj Singh

highlights from the interview session with Mr. Shalabh Raj Singh (Indian quality head ,CFMCC)

• Submitted by-
• Ankita sharma (A13558919020)
• Anirudh(A13558919019)
• G. Srikant (A13558919013)
• Rishikant Pandey (A13558919004)

Introduction

• Organization – China’s First Metallurgical Construction Company India Pvt. Ltd (CFMCC) (Indian subsidiary of the CFMCC which is into construction works all over the world)
• Mother company – china metallurgical group corporation (Chinese state-owned company, headquartered in Beijing)
• Project – Oppo India manufacturing center greater Noida (U.P).
• Team – Quality testing and managing team
• Resource person –
• Name - Mr. Shalabh Singh
• Work experience- 5 years
• Designation - Indian Quality Head
• Position in the team - Team leader

About his team

Chinese head

Mr. shalabh raj (indian quality head)

technician 1

technician 2

technician 3

technician 4.

technician 5

technician 6.

technician 7.

engineer 1.

engineer 2.

• Total number of team members – 10
• The team leader must report to the HOD quality and planning (Chinese official)
• Diverse background of the team members and different levels of work experiences
• Started from scratch, Mr. Shalabh raj interviewed them all to hire them for the required roles

Reasons for conflicts in his team

1.

age difference

the team has members of different age groups ranging from 27 years to 45 years.

2.

different educational background

the team members were from various eduactional backgrounds - engineers, diploma holders and BSC graduates

3.

work experience

the team members have different work experiences e.g- both of the engineers has the experience of 2 years and for technicians , experience ranges from 5 to 15 years )

4.

superiority complex and competition among the members.

sometimes, members were not satisfied with the work allotted to them and insisted to give the work to lesser/more experienced ones.

5.

In the initial days, the rate of conflicts was high, and it took a lot of efforts from team leader side to deal with the same.

Methods he used to deal with the team conflicts ?

makeing them realize their importance for the team

explaining about the task given to them. and why they are the suitable person to perform the same.

frequent meetings with the team

informal talks

if none of the above works then" i'm the boss , you have to do this " solution

motivating them to perform the task

Methods used for team betterment

Departmental trainings, ice - breaking sessions (in initial phase)

informal communication , HRD workshops , motivational workshops

Learnings

• Situational leadership style is adopted.
• Well connected and managed team.
• In starting conflicts rate was high but it got better with time.
• Motivating and listening to your team members is they key to achieve the goals.
• communication is most important.
• Regular communication with upper management to keep the team aligned with the organizational goals .
• Chinese heads are helpful and understanding hence helps the team head to create a balance between the organization and his team

Thank you

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