Interaction Desktop (framework) Printable Help
Download 247.02 Kb.
|
- Navigate this page:
- Quick Keys
- Modules
- Module licensing
- View modules and licensing
- Toolbars
- Show or hide a toolbar
MenusMenus organize the commands and actions you can use when working with program modules. Available commands and actions vary according to the active module. From the menu bar, click a menu title to display a list of choices. Unavailable commands appear dimmed. To choose one of the commands listed on a menu, click it.
To assign a shortcut:
The Quick Keys dialog box appears. It lists all the views and workspaces in your Interaction Desktop. If you have more than one workspace, by default, Interaction Desktop assigns a shortcut to each workspace. You can change these shortcuts. 
Tip: Each shortcut must be unique.
To use a shortcut: Just type the quick key combination whenever Interaction Desktop "has focus;" that is when it is the application you are currently using.
To display shortcuts:
ModulesModulesA module is a feature or feature set of a larger application such as the CIC client. Related Topics Module licensing View modules and licensing Module licensingThe Module Management dialog lists currently installed application modules, provides licensing details, and shows you whether a module is available or not. Your company must have appropriate licenses to work with specific application modules. Your Customer Interaction Center (CIC) administrator assigns licenses in Interaction Administrator. If Interaction Desktop detects a licensing issue, a warning icon appears in the lower right corner of the Interaction Desktop window. For example, a warning could appear if all the licenses for a particular module are in use or if you are using the license on a different workstation. This warning icon can also indicate that an error occurred while Interaction Desktop tried to acquire the license. To open the Module Management dialog, click the warning icon. An application with a licensing issue appears in the modules list accompanied by a warning icon and a description of the issue.
Modules Module licensing ToolbarsToolbarsInteraction Desktop toolbars contain command buttons that represent tasks you can do within the program modules. The Interaction Desktop window contains a toolbar that varies according to the active program module. An individual view can contain a toolbar that represents tasks you can perform only in that view. A currently unavailable command button appears dimmed. Commands are unavailable when they do not apply in the current context, such as when an interaction is not in an appropriate state. 
Related Topics Show or hide a toolbar Show or hide a toolbarThe toolbar area in the Interaction Desktop interface contains several smaller toolbars that you can display or hide. 
To display a toolbar, right-click in the Interaction Desktop toolbar and click the name of the toolbar you want to display. Tip: A check mark appears for a displayed toolbar.
Tip: You can also click View > Toolbars to display or hide selected toolbars. Related Topics Interaction Desktop interface Toolbars Directory: cic cic -> Detector (draft in 2014. 8-2014. 10) cic -> Chapter 12: Programming Languages Learning Objectives cic -> Chapter 12: Programming Languages Learning Objectives cic -> Fg d cic activity from 11/1/06 – 11/30/06 fgd cic assignments cic -> Fgd cic assignments: 6565 RiverStreet Communications of North Carolina, Inc. 6565/rvn fgd cics Reclaimed/Returned cic -> Alphabetical list of filename extensions cic -> Fg d cic activity from 4/1/06 – 4/30/06 fgd cic assignments cic -> Part 14 allows streaming over the Internet Download 247.02 Kb. Share with your friends:
|
