Jim Butts MCSE CCNA ITILv3 603-674-6157
summary
14 years of experience in Information Systems & Technologies for businesses ranging from SMBs to large enterprises. IT Engineer and Systems Architect that has demonstrated leadership and flexibility throughout my career. I have always been known as a “go-to” person offering a broad spectrum of skill sets.
Experience
6/2010- Present Fresenius Medical Centers, Lexington MA
Consultant - Lead systems engineer
Built out IBM chassis Infrastructure
Managed VMware infrastructure
Mentored teammates
Provided Microsoft product expertise and architectural leadership
Provided windows 7 migration expertise and leadership
10/2007- 6/2010 InteQ Corp., Bedford MA
Sr. Solutions Architect – Microsoft Tech Lead Virtualization Tech Lead
Designed VMware consolidation projects including san evaluations and provided virtualization expertise internally and for clients.
Consult with clients about VMWare and Hyper-V performance and architectural issues, and developed remediation plans
Manage and maintained client infrastructures from 5-5000 servers and 40-40,000 users using our proprietary monitoring platform
Analyzed client performance issues (Webserver, SQL, OS, application) and provided remediation plans and suggestions
Analyze client architecture to ensure they provide the best value for business needs, Also worked on integration of SCOM monitoring for clients
Provided Microsoft licensing expertise to analyze business plan value
Worked on upgrading from Exchange 2003 to Exchange 2007
Migrated a customer’s SharePoint 2003 site to SharePoint 2007
Worked on DR plans , supervised corp.IT windows infrastructure (HP , Dell servers,Active Directory, Fileservers, Symantec 11 etc.)
Presented training on topics such as Domain isolation with IPsec, scripting with powershell, vbscript and command line, virtualization, and others
Mentor, supervise and manage workloads of the windows team as Tech Lead
1/2007- 9/2007 Newmarket International, Inc., Portsmouth NH
Systems Engineer
Implemented Delphi application system on customer systems
Analyzed client performance issues (SQL, OS, and workstation) and provided remediation plans
Created and installed citrix application farms
Provided application scalability expertise for customer implementation
Technical Skills
Hardware
PC Compatible Systems – Clustered Servers, Servers (Compaq/HP Proliant Series, Dell), Workstations (Compaq, IBM, Dell, White Box); Macintosh Systems;EMC; Network Appliances; IBM Fast700, HP EVA 5000, EVA 8100, Compellent San, IBM SAN Volume Controller, 3par, Cisco San fabrics
Operating Systems
VMWARE 3.5, VSphere 4.0 4.1, Windows Server 2003 2008, 2008 R2, Windows XP,Vista, 7, Windows 2000 Server/Professional, Terminal Services, Windows NT, Windows 9x, WfW, Windows 3.11, MS-DOS; Macintosh; Solaris, Linux, Hyper-V
Corporate Applications
Active Directory, ADAM, ADMT, Exchange 2000/OWA, Biztalk, Services for Unix, Sharepoint server, Operations Management (NetIQ Application Manager, Microsoft Operations Manager, SCOM, SCCM), Terminal Services, VPN (IAS), RIS, Systems Update Services, Electronic Software Distribution (SMS, Group Policy), SourceSafe, Microsoft Office Suite, Visio, Microsoft Project, Norton AntiVirus, Altiris Deployment Solution, Delphi, Veritas, VMware ESX server, MS Cluster services. IIS, VEEAM, Argent monitoring, Microsoft Dynamics ERP and CRM, PowerShell, Vbscript
Internet
Project Management, TCP/IP, Microsoft Internet Information Server, Microsoft ISA Server,
Telecommunications
Cisco Routers, Cisco switches, Extreme routers and switches
Database
Jet (AD, Exchange), SQL Server 2000, SQL 2005, SQL 2008 2008 R2 ,Access
9/2006- 1/2007 Getconnected Inc, Boston MA
Consultant
installed redesigned and configured VMware ESX server 3.0 and Virtualcenter 2.0 infrastructure client using EMC clariion san
built and deployed system templates for vmware
designed and reviewed development environment requirements.
Developed active directory redesign project plan and preliminary design
reconfigured sql clusters and HP MSA1000/1500 SAN solutions
investigated performance issues with SQL server clusters and developed and implemented mitigation plans
Managed backups with veritas backup
Managed all internal servers (Exchange, SQL, fileservers
10/2005- 8/2006 Endurance International, Burlington MA
Senior Systems Engineer
Design monitoring system for web servers using Argent Guardian suite
Design deployment solution for servers using Altiris
Design migration strategies for new acquisitions
Manage Network Appliance SAN and backups using Backup exec
Troubleshoot web hosting issues and sites that customers may present
6/2005- 10/2005 Eliassen Group, Wakefield, MA
Consultant- Lycos
Mentor team support skills
Design, migrate and mentor Active Directory implementation.
Design and implement backup solution using Arcserve.
Examine infrastructure (VPN DNS, DHCP, DC setups) for potential issues.
Manage Network Appliance systems.
12/2004- 2/2005 River Ridge Consultants, Norwood, MA
Consultant- River Ridge Consulting
Worked at a client as a windows systems engineer.
Built and deployed Windows 2000 and 2003 systems using automated deployment systems
Provided expertise in Windows 2003 migration strategy, including Exchange 2000 and 2003 issues
Provided IIS support and troubleshooting, Supported Tomcat under IIS
Designed patch management strategy and documented systems information
Planned Active Directory migration and mitigation of migration risk factors using Microsoft Best practices.
12/2003- 12/2004 Darwin Partners, Wakefield, MA
Consultant-Liberty Mutual Insurance Group
Provided Active Directory expertise and design information with best practices and security focus
Provided support and determined application upgrade paths and issues from NT 4 to windows 2000 and 2003 including Active Directory application related issues.
Helped re-code ASP and server side office automation applications to ensure architectural integrity and application stability.
Designed high availability windows media sever solution
Wrote scripts utilizing WMI, and ADSI to audit server security
Solved various system integration issues. Managed timelines and project goals
Provided expertise in upgrading application and file servers and systems
Re-engineered various in house software solution to not use server side office automation solutions
Engineered various Unix to Windows application solutions using Java , VBscript, Javascript and VB.net
11/2002 - 5/2003 Phase Forward Inc., Waltham, MA
SR. Systems Engineer -
Provided server support and designed and began active directory migration using Microsoft guidelines. Provided general IBM server, Cisco network and desktop support 24/7
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Upgraded multiple systems from NT4 to Windows 2000. Developed standardized build documentation. Began design of Exchange 2000 migration
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Designed and implemented Symantec antivirus solution.
1/2001 - 11/2001 Genuity, Woburn, MA
SR NT administrator DBA/APPS Support group -
Designed Database driven website site to allow “just-in-time” changes
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Accept responsibility for issues that Tier 2 support cannot handle
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Help design training courses and work with the training department for others in my group
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Support and implement Legato backup software in our datacenters (over 5000 clients) on both Unix and NT
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Perform custom installations of any software that our hosting customers require
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Work with engineering to develop and improve current reference platforms and Active Directory implementations
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Ensure that customer platforms are delivered on time
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Ensure that tier 2 provisioning personnel have the knowledge to perform their duties
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Assign IP blocks according to ARIN guidelines
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Ensure that customer architectures are realistic and possible to implement
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Be available, on call, should any issues arise that would prevent platform delivery
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Developing in house workflow applications using MS Biztalk server and Exchange server
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Provide technical expertise for any Window NT applications that the customer may ask Genuity to support.
8/1999 - 1/2001 Genuity, Woburn, MA
SR NT Administrator Tier 2 Support -
Support, and administer over 2000 Windows NT and Windows 2000 servers including network issues
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Provide hands and eyes support for customer managed applications
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Troubleshoot application issues, customer code issues (HTML,VB and Javascript) and customer developed application issues
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Work with Network appliances NETAPP products
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Provide performance expertise in NT server applications.
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Provide instruction to data center personnel when remote connectivity is not possible
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Provide expertise and consultation to customers using Microsoft IIS, Exchange, SQL server 6.5 and 7
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Implement and install windows 2000 systems including clustered systems
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Mentor and train other employees
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Co-ordinate hardware upgrades with data center personnel
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Configure Cisco localdirectors in loadbalancing configurations
9/1996 - 8/1999 Oxford Health Plans, Nashua, NH
Senior PC Technician
Support installed user base of more than 670 workstations, over 2 shifts
Coordinated upgrade of machines that had older hardware
Install network segments, cabling, and provide onsite network support
Manage staff of PC and Data communications technicians, maintain schedules, evaluate skills and recommend action plans to increase technical proficiency
Troubleshoot network, hardware and software issues, and provide timely, efficient and cost-effective solutions
Provide mission-critical, 7x24 support for Southern New Hampshire regional offices
Provided Expertise to corporate disaster recovery team and helped develop disaster recovery plan
Worked to build out 3 remote sites (Mulengar, Ireland;, Chicago, IL; Hooksett, NH)
Worked on corporate Y2K compliant image and coordinated application, and OS upgrades
Education
Pinkerton Academy, Derry, NH 1983 – 1986
Scientific Diploma
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Ran TV station as engineer
Certifications -
ITILv3 Foundation, MCSE, CCNA
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Passed Microsoft test number 70-240 Windows 2000 upgrade exam
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