Established good relationship with colleagues extending beyond work time
Received a reference letter from the Manager of the office as well as the tem leader and co-employees (please refer to the “Miscellaneous” section of the website for reference letters).
1999 – 2001 Studied my Masters of Commerce in the University of Auckland. Undertook several part-time jobs
Some of the student jobs I took were:
Information researcher and legal adviser and translator to “Marshal Bird & Curtis”: For over 6 months, I worked as a support provider to lawyers for their effort to gain the refugee status to their clients. Having had law papers in my undergraduate studies, and being able to speak four languages, I was able to secure this job for a fairly long period of time. I even received a reference letter for it (please refer to the “Miscellaneous” section of the website for reference letters).
Web designer for “Milano Restaurante”: I conceived and created the website of this renowned restaurant, including dynamic menu update, using PHP and a simple MySQL database. Later, I handed the management to this website to a professional company.
Webmaster for a Tunisian magazine: I was the Webmaster of this youth-voice e-mag for over 1 year. The magazine was based on voluntary participation, and it targeted francophone youngsters around the world. We won the award of “Best juniors Francophone E-mag” for 1999 awarded by the “Junior French Internet association”.
City Ambassador for “Auckland City Council”: I was part of the first team put together to improve Auckland city’s perception by tourists and locals. My duties included support to tourists and locals, Marketing, and database management. I created and managed an MS Access database that contained information gathered by all “ambassadors”. Today, the project is till running.
Kitchen Chef: I started as a kitchen hand in the New Market Swimming Pool Cafeteria (then called Champions Café), and then became the Kitchen chef for the weekend shift. My ability to learn fast and well helped me gain the confidence of my boss. What I learnt in that job helped me refine my cooking knowledge and habits.
1996 – 1998 Business Analyst, IT Support
First Informatique (representation of Compaq), Morocco
Analysis and modelling of clients’ business processes and information systems
Elaboration of tailored business solutions
Promotion and selling of complete business solutions
Clients support and training
Received the reward of “Outstanding Employee of the Year” reward for 1997/1998
Introduced new tools and processes, such as cutting-edge technologies, e-commerce and web applications that led to increased productivity and achieved clients expectations
Successfully completed projects within budget and time limits
Sustained an excellent relationship with clients and colleagues
Education and Professional Trainings
Education: Master of Commerce in Management Science and Information Systems (with honours), 2001, University of Auckland
Bachelor of Commerce (with honours), 1996, Casablanca, Morocco
Baccalaureate in Experimental Sciences (with honours), 1991, Tunisia
Trainings: Information Systems Projects Planning & Management, 2006, Tunis
webMethods 6 Production Administration, 2005, Auckland
Certificate in IT service Management (ITSM) & IT Infrastructure Library (ITIL), 2004, Auckland
webMethods 6 Developer Workshop, 2004, Auckland
Certificate in Microsoft SQL 2000 Server Programming, 2004, Auckland
Certificate in Road Assets Maintenance Management (RAMM), 2002, Rotorua