Open source software public report

Glossary 3

1 Introduction 5

2. Project Background, Objectives and Methodology 6

2.1 Project background 6

2.2 Objectives 7

2.3 Methodology and Tools 7

2.3.1 Population frame 8

2.3.2 Survey Design 8

2.3.3 In-depth interviews 9

2.3.4 Field work 9

2.3.5 Descriptive results 10

2.3.6 Qualitative Research 10

2.3.7 Constraints 11

3 Summary of Works 12

3.1 Study of OSS in Albania 12

3.1.1 Scope and Objectives 12

3.1.2 Results and Findings 12

3.1.3 Conclusions 17

3.2 Best International Practices of OSS Utilization in the Public Sector 19

3.2.1 Scope and Objectives 19

3.2.2 Results and Findings 19

3.2.3 Conclusions 20

3.3 Open Source Software Policy and Procurement Guidelines 21

3.3.1 Scope and Objectives 21

3.3.2 Results and Findings 21

3.3.3 Conclusions 24

4 Recommandations 27

4.1 Recommended Future research 27

4.2 Quick Path recommendation 29

4.2.1 Institutional Building 29

4.2.2 Create a New OSS Application Piloting the Creation of a Project Community 30

4.2.3 Piloting OSS Desktop Infrastructure 33

4.2.4 Assesment of OSS Potential in e-Learning 34

5 Quick Path Gantt Chart 36

6 Annexes 38

6.1 Annex 1 – References 38

6.2 Annex 2 – Workshop Documents 38

6.3 Annex 3 – Questions and Indicators 39

6.3.1 Public Sector CIO survey and indicators 39

6.3.2 IT Companies Survey and indicators 40