Over 14 Years of Strong Experience in Designing it network Infrastructure and Managing Implementation, Currently Advisory it architect with ibm india (P) Ltd



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Over 14 Years of Strong Experience in Designing IT Network Infrastructure and Managing Implementation, Currently Advisory IT Architect with IBM India (P) Ltd.




Gurvinder Singh Bindra


“Shri Ganesh Krupa”, Bungalow No. 40, Nirmal Township,

Survey No. 41, Kale Padal, Hadapsar, Pune, 411 028



Tel:- +91-20-32930035, Cell :- +91-9890059126
Email: bindragurvindersingh@yahoo.com

OBJECTIVE



To leverage 14 years of Network Infrastructure and management experience in my preferred domain of Network Architecture and Solution Creation

BRIEF OVERVIEW





  • IBM accredited Sr. IT specialist, CCNP, CCDP, PGDIT(SMU),PGDTT(SMU), HDSE(Aptech)

  • Hardcore experience in handling implementation and maintenance teams as well as actual implementation.

  • Strong Human Relations and relevant Psychology skills.

  • Ex Merchant Marine and United Nations officer. Having high security clearance for classified projects all over the world.

  • Certifications in Cisco Skills, Linux Skills, crowd management, Personal Survival, fire fighting and emergency situations.

  • Trained Paramedic and Health Officer.



PROFESSIONAL EXPERIENCE



Consultancy work done…

Indian Army (Since 1997)


  1. Project to deploy INMARSAT for communication with remote locations and in a Closed User group.

  2. Deployment of Motorola Smartnet II+ RTS over 800 MHz. Bandwidth.

  3. Coaching the Military Intelligence school officers and trainees on Cyber warfare and security.

  4. Presently working on a Wi-Fi and Sonet installation strategy for Army Institute of Technology (Pune).


PricewaterhouseCoopers (P) Ltd. (since December 2002)

  1. Project to study the feasibility of deploying a captive call center for the TAJ group of hotels, the costs involved, the technology to be used in the call center and the technology for all India communications. Last worked on Phase – II of the study, to evaluate the best location to set up the call center.

Record of Permanent Employeeship…


IBM India Pvt. Ltd., Pune January 2006 to Present

Advisory IT Architect.
Currently in Pune with IGA as Advisory IT Architect. Have worked on projects like capacity planning, Business continuity planning and Domestic WAN redesign. My primary aim is to create solutions based on the NDD Models deployed by IBM and to adapt the local conditions and requirements as per NDD requirements. The work is detailed from designing the network, deciding routing policies, decing the equipment to be used and creating the bill of works. Presentation to the client is a primary part of my profile and as such I have to posess godd communication skills. My current architectural domains include MPLS, ETHoS, EoSDH, ATM and Serial Links.

IBM Global Services India Ltd. Bangalore March 2005 to December 2005

Sr. IT Specialist (Connectivity)
Have been accredited by IBM as Sr. IT Specialist (connectivity)
,in charge of a secure network which will act as a network of firewalls between all the customers of IBM and the IBM internal network.

Have been involved in the design stage of the above network using multi company firewalls such as Cisco, Checkpoint and Nokia. Currently handling NMS solutions for the above network using Ciscoworks, Netview, HP Openview and various other smaller systems. This is to enable the Network Operations centre (NOC) to monitor client networks


Oversaw the completion of a Datacenter in Bangalore which is one of the very few level four Datacenters in the world for IBM. Responsibilities included to ensure that the schedule been laid out is adhered to as much as possible and to ensure that any non compliance is brought to the notice of the Director GSDC immediately.



IBM Global Services India Ltd. Bangalore August 2004 to March 2005

Technical Services Manager.
Joined as "Technical Services Manager" and assigned to be Service Delivery Manager for Service Management Problem and Change EMEA.

The work started with transitioning the entire Problem and Change processes into India from EMEA with IBM EMEA as an external customer. This was the largest account for GSDC India and I was the SDM for the largest Sub Account.

The entire process was ITIL compliant and the process adherence was mapped by a joint committee in India and EMEA.
Microland Ltd. Bombay April 2004 to July 2004

Program Manager (SDH).

Appointed as Program Manager (Service Delivery Head) for Deutsche Bank. Assigned to Mumbai to evaluate the problems being faced at Mumbai core site and to find solutions. Structured Helpdesk as per ITIL norms to streamline IT incidents communication. Brought in Discipline so as to increase productivity. Reduced costs of hiring and brought in better quality of people. Have been consistently delivering Service Levels at 99.5%. Implemented rewards program to improve moral and to boost productivity. Presently looking at project deployment for Datacenter at new Branch at Parel. As well as spearheading the XP migration project. Have a team of 110 Engineer reporting to me from all over India. This includes tech specialists, Team Leaders and Operations Manager apart from Helpdesk and Floor Engineers.



Wipro Spectramind, CBD Belapur October 2003 to April 2004

Operations Manager
Joined as Deputy Operations Manager (GL). Handling the Technical Aspect of the pilot batch after intensive training which includes training on voice and Accent and hardcore technical issues. Also coordinating with various Microsoft officials on product update handling, skill updates and process related information. Reporting to VP Process along with operations managers.
Was the Shift Manager while managing a personal team of 45 personnel. Operating as the Technical Mentor for the entire floor of 350 people and advising / assisting them if required during escalations and high-end troubleshooting on Microsoft WiFi equipment.
Reassigned to be the Sr. Tech Group Leader, reporting to the SDL and VP Process. Responsible for creating a new team of Sr. Tech’s who are to be the Technical Quality Analysts as well as Coaches and Mentors. The new role makes me personally responsible to analyze technical and human trends on the floor with respect to performance and to create solutions for the same. My team of 8 persons and myself have been coached by Microsoft and have been certified for the same. The main job role is to ensure that Microsoft gets the same quality as is expected in the statement of works. (SOW).

Industele Services Pvt. Ltd. , Mahape , New Bombay

Senior Technical Officer (Head of Technology) June 2002 – August 2003
Description of the Company: - It is a 240 seater outbound sales based International call center based on Stratasoft as the dialer and Nortel Meridian 11-C PABX, Passport 7480 and relevant LAN. Clients include Orange (UK), AT&T (US) etc.
Description of duties: -

  1. Management

    1. Design and implement the call center at the conception stage.

    2. Decide the International Carrier for IPLC connectivity between Houston and New Bombay.

    3. Decide the Local PSTN carrier in Houston based on the voice minutes rate.

    4. Interact with VSNL for IPLC termination between Prabhadevi and Mahape in Mumbai for local loop.

    5. Interact with clients for new campaigns and report on performance of present campaigns.

    6. Assign duties to the MIS teams and consolidate information to be handed over to operations and Sr. management.

    7. Handle daily rostering of technical staff and assign contingency duties to tech and MIS staff.

    8. Consolidating the daily logbooks and sending report to Management on the same.

    9. Vendor handling and selection of vendors on behalf of the company.

    10. Help the Business development team for interacting with clients on the technical front. (via RFP’s and White papers)

    11. Interact with service providers for facilities and services management.

    12. Maintain an inventory of all the equipment owned by the company, their renewal / servicing times and present status.

  2. Technical

    1. Troubleshoot the leased lines and ISDN lines.

    2. Configure and troubleshoot the Passport 7480 and the Meridian 11c

    3. Install the Linux and MS-Exchange servers for Mail usage.

    4. Install and train the staff on how to use Linux based services (POP, SMTP, Apache, Webmin and Iptables)



Guru Trust Inc for United Nations, Kinshasa DRC

Senior Communications Technician Feb 2001 – Feb 2002

Description of the organisation:- Working with the United Nations mission to Congo (MONUC) as Radio Technician. Was the Second in Charge (2IC) for Mbandaka Sector Headquarter Comms. Division. Worked to establish the sector headquarter and maintain constant Liaison with the Mission HQ and the Deployed teams in the field.
Description of duties: -

  1. Management

    1. Design the sector HQ and the communications networks for the entire Sector. Covered and area of more than 5000 square kilometers on wireless and Satellite.

    2. Report daily requirements to the Mission HQ and assign responsibilities to the teams.

    3. Maintain a full countrywide VSAT Comms Division from Mbandaka of over 52 locations with 2 techs. per location.

    4. Establish UN standard protocol for communication from HQ to personnel and 6 Sigma procedures.

    5. Co-ordinate between Military forces, Military observers and aviation department for flight requirements and supply sorties.

    6. Write out technical evaluation of various Comms equipment vendors like Barrett Communications, Cisco, Motorola and Lucent.

  2. Technical

    1. Deploy VHF repeaters for the sector HQ (Motorola GR 300 and GR 500)

    2. Troubleshoot EFData VSAT equipment and deploy DAMA and PAMA systems across the sector.

    3. Establish a Linux based proxy chaining system to reduce bandwidth congestion over the VSAT network.

    4. Deploy MD-110 over Cisco MC3810 for a VoFR based voice network.

    5. Deploy a Cisco aeronet based long range Ethernet solution for interconnecting various UN agencies in Mbandaka to the Sector HQ.

    6. Establish a HF based Vehicle tracking system using Barrett HF radio and in built GPS receivers along with a GIS system based on Access and Visual Basic.

Cybercom Pune March 2000 – Jan 2001

Technical Consultant (Telecom & IT)


  1. To provide solutions to clients of Cybercom on the WAN front.

  2. Design and establish Internet connectivity over Microwave and VSAT around Pune and Rural Maharashtra.

  3. Established Pune’s first ISDN cybercafé.

  4. Provide training and site survery for customers who needed / Demanded them.



Pelican Marine June 1999 – Feb 2000

Third Officer

Roles and Responsibilities as a Third Officer:


  • Directly responsible for the maintenance and navigation of the vessel

  • Independently handled the electronic and Datacom equipment on board

  • Ensured the safety of the vessel and it’s cargo

  • Ensured compliance to SOLAS 95 requirements for Fire Fighting equipment and Life saving Equipment.

V-Ships, International

Cadet Oct 1992 – Feb 1995

Joined the Merchant Navy as a cadet with V-Ships


Roles and Responsibilities as a trainee:


  • Directly responsible for the maintenance and navigation of the vessel

  • Independently handled the electronic and Datacom equipment on board

  • Ensured the safety of the vessel and it’s cargo

EDUCATION




Sikkim Manipal University Oct 2003 to Present

Masters of Science in Information Technology (MScIT) Exp. Comp. July 06


Sikkim Manipal University 2005

Post Garduate Diploma in Telecom Technology (PGDTT)



Sikkim Manipal University 2004

Post Garduate Diploma in Information Technology (PGDIT)



Aptech Ltd, Pune 2002

Higher Diploma in Software Engineering


Ministry of Transport, Panama 1999

B S Nautical Sciences


Ministry of Surface Transport, Mumbai 1994

Second Mates License (Part – A)



National Institute of Port Management, Chennai 1992

Pre Sea Training



Certifications


  • CISCO Certified Networking Professional (CCNP)

Cisco certification in Routing (IP, AppleTalk, IPXSPX,RIP, NAT, OSPF, EIGRP, BGP etc)

Cisco Certification in Switching Technologies (Includes various switches for Ethernet, Voice over IP, Redundancy protocols and high availability systems)

Cisco certification in Remote Access Systems (Frame relay, MPLS, VPN Systems, Wireless Systems)


  • CISCO Certified Design Professional (CCDP)

CCNP + design Methodologies using Cisco Products and Cisco Framework (AVVID)

  • CISCO Certified Networking Associate (CCNA)

Basics of Routing, OSI Layers, and various protocols used in IP systems.

  • ITIL Foundation Certified.

  • CISCO Certified Design Associate (CCDA)

Basics of Network designs

STRENGTHS




  • Achievement oriented with an ability to manage change with ease

  • Proven strength in problem solving, coordination and analysis

  • Strong communication, interpersonal, learning and organizing skills

PERSONAL DETAILS


Date of birth: 26th November 1974

Marital status: Married

Languages known: English, Hindi, Punjabi, Marathi, French and Spanish



Passport number: F0184190

Valid till: 18/08/2014

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