Shifroz Ali
Lot 17 Niudamu Street, Nakasi, Nausori
Telephone: 341 2104(Home) / 981 8447(Mobile)
Email: ali_shif@hotmail.com
PERSONAL DETAILS
Date of Birth: 04/04/1985
Postal Address: P O Box 8001
Nakasi
Fiji
Nationality: Fiji Islander
Languages: English and Hindi
CAREER OBJECTIVE
I am looking to build on my work experience and make the best use of my skills and qualifications within a suitably challenging role. I am keen to achieve further professional development.
work experience
Mindpearl Fiji
Tax Free Zone, Kalabu
22nd August till date
TIXNETSURF
Matanikorovatu Road, 8 Miles.
2nd November 2008 to 5th June, 2011.
Sales, Customer Service, Computer repairs, Typing, Filing, Administration and Accounts preparation, Clerical, Administration and General Assistance.
Oceania Customer Interaction Services
Centrepoint, Suva
3rd March2007 19 February 2008
Selling and Marketing of products online, Clerical and Administration
Finance and Administrative Assistant
Eastwind Pty Ltd
Wailada, Lami
3rd December 2005 – 24th August 2006
Data entry, Report generation, Stock Taking, Typing, Filing, Petty Cash Management, Payroll, Expense payments, Delivery of goods, Administration and General assistance.
EDUCATIONAL ACHIEVEMENTS
Tertiary
2005 - 2008 - University of the South Pacific
Commencing Bachelor of Commerce in Public Administration and Management
and Banking & Finance.
Secondary
1997 – 2003 – Nasinu Muslim College
Primary
1991 – 1996 – Nasinu Muslim College
External Examination results
Fiji Seventh Form Examination (FSFE) 240/400
Fiji School Leaving Certificate (FSLC) 270/400
Fiji Junior Examination (FJC) 496/600
Fiji Eighth Year Examination (FEYE) 442/500
Fiji Intermediate Examination (FIE) 465/500
Award Certificates
1997 Fiji Mathematics Competition Distinction
2000 Fiji Mathematics Competition Distinction
2001 Australasian Schools Mathematics Assessment Credit
2001 Fiji Mathematics Competition Distinction
2001 Australasian Schools Computer Skills Competition Distinction
2001 Australian Mathematics Competition Distinction
2002 Australasian Schools Computer Skills Competition Credit
2002 Australasian Schools Mathematics Assessment Distinction
2002 Fiji Mathematics Competition Distinction
2002 Australian Mathematics Competition Credit
2003 Australian Mathematics Competition Distinction
Leadership ROLES
Computer Lab Prefect (2003)
INTEREST AND ACTIVITIES
Sports – Soccer, Rugby and Swimming
Chess
Computers and Video Games
Music and Movies
SKILLS AND ACHIEVEMENTS
Computer Literate
Excellent typing skills
Proficiency in research work and writing reports
Data entry, Filing, Clerical and Administration
School magazine committee
Representation of school in Sports Competition (Soccer)
Helped in the organization and setting up of school events
Monitoring real time activity across 4 call centers (Capetown, Barcelona, Brisbane & Suva)
Plan and review schedules in relation to forecasted call volumes.
Producing reports – Daily, Weekly, Monthly
Provide first point of contact for global agents
Monitoring adherence globally versus scheduled activities
Scheduling
CHARACTER REFEREES
Mr. Rajendra Prasad
Tutor
University of the South Pacific
Ph: 978 4751
Miss Rinita Sharma
Operations Team Leadre
Mindpearl
Ph: 3346209
Miss Pumza Mbi
Operations Manager
Mindpearl
Ph: 999 4976
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