SBA SOP 51 00
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On-Site Lender Reviews/Examinations
Office of Lender Oversight
U.S. Small Business Administration
Table of Contents
Chapter 1. Introduction 9
1. Purpose of this Standard Operating Procedure 9
2. Notice of Implementation 10
3. Authority 10
4. Applicability 10
Chapter 2. Risk-Based Lender Reviews and Examinations 12
1. Overview 12
2. Definitions for Risk-Based Lenders Reviews and Examinations 12
a. Definitions 12
b. Performance Rates 15
c. Credit Quality Rates 16
d. Active Purchase Rates 17
e. Peer Groups 18
3. Objectives for Risk-Based Lender Reviews and Examinations 18
4. Approach to Risk-Based Lender Reviews and Examinations 19
5. Relationship to Lender Oversight Program 20
6. On-site Lender Review/Examination Program 20
7. Risk-Based Review Components 21
a. Portfolio Performance 21
b. SBA Management and Operations 22
c. Credit Administration 22
d. Compliance 22
8. Risk-Based Examination Components 23
a. Capital 23
b. Asset Quality 23
c. Management 24
d. Earnings 24
e. Liquidity 24
f. Compliance 25
9. Lender Review/Examination Assessment Categories 25
a. Acceptable Category 26
b. Acceptable with Corrective Actions Required Category 27
c. Less than Acceptable with Corrective Actions Required Category 29
10. Disclosure of Assessment Category 31
11. Use of Review/Examination Results 31
12. On-Site Lender Review/Examination Process 31
a. Review/Examination Team 31
b. Review/Examination Scheduling and SBA Lender Notification 31
c. Scope of the Review/Examination 32
d. Review/Examination Planning 33
e. Review/Examination Plan Responsibility and Preparation 35
f. Sources of Information for Plan Development 36
g. Loan Sample Composition and Selection 36
h. Plan Format 37
i. Review/Examination Team Composition 37
j. Conducting the On-Site Review/Examination 39
k. Work Schedules 43
l. Conduct 43
13. Development of Findings 43
14. Development of Component Assessment 44
15. Report 45
16. Report Preparation and Format 45
17. Workpapers 47
a. Workpaper Forms 49
b. Organizing Workpapers 50
18. SBA Lender Files Related to Reviews/Examinations 51
a. Review/Examination File 51
b. Active Review/Examination File 51
c. Permanent File 52
d. Retention Schedule 52
e. Loan Files with Material Deficiencies and/or Suspected Fraud 52
19. Distribution of Report 53
20. SBA Lender Response and Corrective Actions 53
21. Appeal of Assessment 54
22. Quality Control 54
23. Cost of Reviews 54
Chapter 3. 7(a) Risk-Based Lender Reviews and Examinations 55
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Introduction 55
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Portfolio Performance Review Component 55
a. Introduction 55
b. Review Criteria 55
c. Review Objectives 56
d. Review Procedures 56
3. SBA Management and Operations Review Component 59
a. Introduction 59
b. Review Criteria 59
c. Review Objectives 60
d. Review Procedure 61
4. Credit Administration Review Component 63
a. Introduction 63
b. Review Criteria 63
c. Review Objectives 63
d. Review Procedures 66
5. Compliance Review Component 71
a. Introduction 71
b. Review Criteria 71
c. Review Objectives 71
d. Review Procedures 72
Chapter 4. Small Business Lending Company and Non-Federally
Regulated Lender Examinations 77
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Introduction 77
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Lenders Who will Receive Examinations 77
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Examination Components 78
4. Capital Examination Component 81
a. Introduction 81
b. Examination Criteria 82
c. Examination Objectives 87
d. Examination Procedures 87
5. Asset Quality Examination Component 88
a. Introduction – Loan Portfolio Management Subcomponent 88
b. Examination Criteria – Loan Portfolio Management Subcomponent 89
c. Examination Objective – Loan Portfolio Management Subcomponent 93
d. Examination Procedures – Loan Portfolio Management Subcomponent 93
e. Introduction – Portfolio Performance Subcomponent 96
f. Examination Criteria – Portfolio Performance Subcomponent 97
g. Examination Objective – Portfolio Performance Subcomponent 97
h. Examination Procedures – Portfolio Performance Subcomponent 97
i. Introduction – Credit Administration Subcomponent 100
j. Examination Criteria – Credit Administration Subcomponent 101
k. Examination Objective – Credit Administration Subcomponent 102
l. Examination Procedures – Credit Administration Subcomponent 103
m. Introduction – Asset Classification Subcomponent 105
n. Examination Criteria – Asset Classification Subcomponent 106
o. Examination Objective – Asset Classification Subcomponent 112
p. Examination Procedures – Asset Classification Subcomponent 113
q. Introduction – Allowance for Loan Losses Subcomponent 115
r. Examination Criteria – Allowance for Loan Losses Subcomponent 115
s. Examination Objectives – Allowance for Loan Losses Subcomponent 118
t. Examination Procedures – Allowance for Loan Losses Subcomponent 118
u. Introduction – Asset/Liability Management Subcomponent 120
v. Examination Criteria – Asset/Liability Management Subcomponent 120
w. Examination Objectives – Asset/Liability Management Subcomponent 125
x. Examination Procedures – Asset/Liability Management Subcomponent 125
y. Introduction – Valuation/Accounting for Servicing Rights, Assets & Residual Interests Subcomponent 127
z. Examination Criteria – Valuation/Accounting for Servicing Rights, Assets & Residual Interests Subcomponent 128
aa. Examination Objectives – Valuation/Accounting for Servicing Rights, Assets & Residual Interests Subcomponent 128
ab. Examination Procedures – Valuation/Accounting for Servicing Rights, Assets & Residual Interests Subcomponent 128
6. Management Examination Component 130
a. Introduction – Management and Operations Subcomponent 130
b. Examination Criteria – Management and Operations Subcomponent 131
c. Examination Objectives– Management and Operations Subcomponent 133
d. Examination Procedures– Management and Operations Subcomponent 134
e. Introduction – Internal Controls Subcomponent 135
f. Examination Criteria – Internal Controls Subcomponent 136
g. Examination Objectives– Internal Controls Subcomponent 139
h. Examination Procedures– Internal Controls Subcomponent 140
7. Earnings Examination Component 142
a. Introduction 142
b. Examination Criteria 143
c. Examination Objectives 145
d. Examination Procedures 146
8. Liquidity Examination Component 147
a. Introduction 147
b. Examination Criteria 148
c. Examination Objectives 150
d. Examination Procedures 150
9. Compliance Examination Component 151
a. Introduction 151
b. Examination Criteria 152
c. Examination Objectives 152
d. Examination Procedures 152
Chapter 5. Certified Development Company (CDC) Risk-Based Reviews 157
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Introduction 157
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Portfolio Performance Review Component 157
a. Introduction 157
b. Review Criteria 157
c. Review Objectives 158
d. Review Procedures 158
3. SBA Management and Operations Review Component 161
a. Introduction 161
b. Review Criteria 161
c. Review Objectives 161
d. Review Procedure 162
4. Credit Administration Review Component 167
a. Introduction 167
b. Review Criteria 167
c. Review Objectives 167
d. Review Procedures 169
5. Compliance Review Component 174
a. Introduction 174
b. Review Criteria 174
c. Review Objectives 174
d. Review Procedures 175
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