Findings and conclusions must be supported in the Report. The component evaluations in the Report, which discuss condition, criteria, cause, and effect, will facilitate development of the review/examination Findings and should provide the necessary support. The Findings portion of the Report should conclude with a discussion of management’s response, SBA Lender’s plan for Corrective Action, and EIC concurrence with management’s response or, when management’s response is considered inadequate, EIC recommendations.
Each Finding should be developed using an analytical approach to review the components. The analytical approach employed in the review/examination process generally fall into one of two classifications: Condition or Criteria. Findings may be further evaluated on the basis of cause and effect to determine the impact of the Finding.
Condition – Condition is the evidence supporting a Finding reached. It is often expressed as a percentage, e.g. the percentage growth in a particular SBA program or the percent of loans in default.
Criteria – Criteria are the specific standards or requirements, e.g. laws, SBA Loan Program Requirements, SBA policies and procedures, prudent lending practices, a lender’s documented policies and procedures, and Generally Accepted Accounting Principals (GAAP).
Cause – Cause is a concise statement of the situations or events that led to a specific Finding. Causes may include ineffective or inadequate internal controls, lack of sound policy direction, lack of staff experience, or some other breakdown in operations. A complete identification and understanding of a cause is necessary in order to achieve desired changes.
Effect – Effect or potential effect is the impact the condition has or may have on an SBA Lender. The effect should be quantified to the extent possible. Effect should include an assessment on how conditions may impact the SBA’s guarantee of loans.
Upon completion of each component of the review/examination, the reviewer must develop conclusions and, if applicable, Findings of weakness. In developing such conclusions, the reviewer should consider the degree to which an SBA Lender’s SBA individual component performance compares to its performance in all other components. In making this evaluation, the reviewer should also consider mitigating circumstances such as lending that, while being riskier, may further SBA’s mission, or the degree to which mergers have impacted performance. All conclusions should be presented to management at the exit conference along with an evaluation of the seriousness of the Findings relative to the SBA Lender’s SBA activities.
Management’s expected plan of action should be included with each Finding. The Report should indicate the action needed, but not recommend a specific method of Corrective Action. All conditions of review/examination Findings and all necessary Corrective Action(s), must be clearly stated. As a result, an SBA Lender will be sufficiently knowledgeable of the issues to be addressed.
14. Development of Component Assessments
The individual component sections of the Report will be prepared by the reviewer responsible for each component, and will contain a critical narrative assessment that summarizes the component and states the issues, if any, identified related to those lender portfolio performance measurements that require acknowledgement and/or attention. The component section should:
Clearly define all weaknesses and/or Findings;
Identify the factors contributing to the weakness and/or Finding;
Identify any connection between an individual component and SBA’s evaluation of the remaining review/examination components;
Discuss mitigating factors;
Formulate preliminary conclusions;
State management’s response to preliminary Findings;
State SBA Lender’s proposed actions, if applicable;
Discuss SBA’s response to SBA Lender’s proposed actions; and
Provide SBA’s recommendations, if any, for this review component.
Any statistical analysis contained in the narrative should be presented in a graphical or tabular format. The method of presentation should be selected on the basis of the format that most readily facilitates an understanding of the analysis and depiction of the variances or deficiencies that are to be brought to the attention of the reader in the narrative analysis. Not all review/examination criteria will be presented in the Report. The reviewer will present those that are important to clearly summarize the SBA Lender’s portfolio performance, any changing trends and/or risk characteristics.
The component assessments must support the overall SBA Lender assessment (e.g., Acceptable, Acceptable with Corrective Actions Required or Less than Acceptable with Corrective Actions Required).
15. Report
Each Report must contain the following language on the first page.
THIS REPORT IS STRICTLY CONFIDENTIAL
This copy of the Report is the property of the U.S. Small Business Administration, Office of Lender Oversight, and is furnished for the confidential use of the examined entity. Under no circumstances shall any recipient of this Report or its parent company, or any of their directors, officers, employees, attorneys or auditors disclose or make public this Report or any portion thereof. Unauthorized disclosure of any of the contents of this Report is subject to the penalties in 18 USC 641. The Office of Lender Oversight must be notified immediately if the examined entity receives a subpoena or other legal process calling for the production of this Report.
After completing analysis of the data and information generated as a result of the on-site review and any additional information that may have been provided by the SBA Lender in a timely manner subsequent to the exit conference, the EIC prepares the Report. The Report provides a clear, concise, objective evaluation of the SBA Lender’s SBA program and portfolio as of a certain date. The EIC in drafting a Report should follow the same general guidelines as set forth below. The Report states the assessment category assigned and addresses each of the review components describing: 1) summary conclusions; 2) all weaknesses identified; 3) any additional weaknesses the EIC determines to be appropriate; and 4) recommendations for improvement and/or Corrective Action, as appropriate to the assessment assigned. A properly prepared Report discloses the current condition of an SBA Lender and identifies causes and effects. The Report details the substantive Findings supporting the SBA Lender assessment and the recommendations for Corrective Action or other resolution. All Report Findings are supported by factual material contained in the review workpapers. Measures of the quality of a Report include accuracy, timeliness, persuasiveness, balance, focus, and readability. An accurate, succinct, and timely Report is essential to the accurate portrayal of the status and condition of an SBA Lender’s SBA program and portfolio.
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