The software version R810 is the maintenance release of the OmniPCX Office RCE – R8.0.
The new version will be equipped on the new systems going out of manufacturing from 45/2011 for Generic Market.
This software release 810 integrates several new features and support new SIP Phones models.
For all details concerning installation and using of new terminals / new features, please check OXO R810 Expert guide and OXO R810 installation guide.
Following technical communications are available for OmniPCX Office Release 810:
Migration : reference 1546
Limits : reference 1547
Noteworthy Address : reference 1398
Compatibilities : reference 1314
PIMphony v6.4 : reference 1552
My IC Mobile : reference 1553
OmniTouch 4135 : reference 1548
My IC Phone 8082 : reference 1557
ACD : reference 1564
3.1OmniTouch 8082 My IC Phone
See “OmniTouch 8082 My IC Phone” technical communication (“1557”) for more details.
8082 My IC phone terminals are Alcatel-Lucent new SIP phones.
The interactions between the MyIC phone terminals and the OXO are built on SIP protocol, Web Services, DHCP and HTTP protocols.
Support SNTP on My IC 8082 phones, NTP server is integrated in OXO.
OXO supports MyIC phone 8082 phones with wideband capabilities.
8082 My IC Phone software upgrade
To upgrade OmniPCX Office systems with the 8082 My IC Phone software, enable the OmniTouch My IC Phone check box in the OMC software download window.
The OXO installation number must be configured : it is mandatory to enter the international / intercity prefix / code that allows the 8082 to manage canonical+ numbering format.
As indicated in 8082 My IC Phone User Guide, depending if these are manual or automatic (from directory of contacts, call log, history) dialling, following rules must be respected:
- Manual call (digits entered manually via dialling keypad) : to make an external call, dial the outside line access code before dialling your correspondent's number.
- Automatic call with phone numbers from 8082 My IC Phone directory of contacts or call log. In that case phone numbers must be recorded without the outside (trunk) line access code. Canonical format with “+” is preferred. Example +33 390670000.
See “OmniTouch 8082 My IC Phone” technical communication (TC1557) for more details about supported headsets.
Headsets not listed in the Technical Communication / not in Alcatel-Lucent catalogue which would not work correctly once associated to my IC Phone are not supported.
For a good management of the headset, a manual action on 8082 My IC Phone maybe necessary.
For instance, after pairing the Bluetooth headset, you must make sure that the accessory type “BT” in the audio settings is correctly selected.
“Jack” or “USB” must be selected in “Accessory type” depending on the headset type in use.
The default admin password = admin
20 My IC Phone 8082 max per installation (see also chapter 3.4 – “SIP Phone limits”)
My IC Phone end user data reset
In OMC, in the subscribers list, when the My IC Phone name is set to : « resetUserData » (upper and lower cases format must be respected), all personal data (personal pictures, comlog, directory, …) on the concerned My IC Phone will be erased.
My IC Phone global reset (reset to factory settings)
The way to reset to factory settings the 8082 My IC Phone is to use a SSH command.
A SSH client (example : putty) must be connected to the concerned 8082 My IC Phone set.
My IC Phone must be started, IP Address is accessible in the reading : enter the My IC Phone IP address in the SSH client to establish the connection.
Once the connection to the My IC Phone is established, enter the Admin Login and Admin Password (check via OMC the admin password if it was changed) : login = admin – (default) password = admin
When the session is correctly established to the concerned My IC Phone, following SSH command permits to erase all set’s data : reset flash
The SSH command “reset flash” performs following actions before to reboot the set :
Deletion of all the configurations data (IP configurations, Ethernet, Timezone, 802.1x, …) and settings set to default,
External Webapps are uninstalled,
Deletion of all CTL data and clients certificates
Restore of default admin password
Deletion of the files stored in admin account (/home/admin/)
OXO Business / Hotel
8082 My IC Phones are not supported as guest sets in hotel mode. Only administrative / Business mode is supported.
LLDP protocol on My IC Phone
See LLDP generic Technical Communication Reference : “1290“
There is no specific license requested for 8082 My IC Phone.
IP Users licenses must be available, so that 8082 My IC Phone can start.
3.28082 My IC Phone Web applications
WEB applications development/support are managed in the AAPP process.
There is no authorization yet to deploy at customer site any Web application in association with 8082 My IC Phone.
See “OmniTouch 4135” technical communication (“1548”) for more details.
The OmniTouch 4135 IP Conference module is a conference phone for IP telephony.
It is dedicated to be used as central for conferences.
Conferences are not managed by the OXO, but by the device itself.
Up to 3 OmniTouch 4135 IP Conference Phone can be connected to the Alcatel-Lucent OmniPCX Office Communication Server.
OXO will provide a 5 way local conference from this terminal (5 remote parties + 1 party from 4135 Device = 6 parties conference).
If other SIP Phone sets (“Open” SIP Phones, with associated license) are configured and used as IP Conference bridge, there is a maximum limit of 3 simultaneous SIP conferences bridges managed by OXO (example 2 OT 4135 + 1 Open SIP Phone configured with SIP Conference bridge).
OmniTouch 4135 Software upgrade
To upgrade 4135 module, enable the OmniTouch 4135 IP Conference check box in the OMC software download window.
There is no specific license requested for OmniTouch 4135 IP Conference Phone.
IP Users licenses must be available, so that OmniTouch 4135 can start.
Generic SIP Phones can be connected and used with OXO Release 810.
Without “Open” license, SIP Phones can only be used in a basic mode : single call management (no brokers call, no conference, no diversion, no voice mail, …).
“Open” license authorize the SIP Phone to be used in an enhanced mode : multiple calls management, brokers call, conference, diversion, voice mail, …
The supported SIP phones are listed in the AAPP “White list”.
Technical support will manage the support of this “White list” in the usual interoperability AAPP tests.
TS will not support SIP Phones which are not listed in the “White list”.
SIP Phones limits
Maximum 200 IP sets with:
20 My IC 8082 max
20 Open SIP Phone max
3 OT 4135 max
200 IP touch or Basic SIP
In total: Max My IC Phone + Max Open SIP + Max OT4135 + Max IP Touch/Basic SIP + Number of IP trunk channels = 200 maximum License
See chapter 4 “OXO R810 Licenses” for “Open SIP Phones” (no licence needed for basic mode, except IP Users licenses to be able to start Basic SIP Phones).
DECT 500 PTI terminal is supported as plug (“assign”) and phone.
The “Mobile DECT 500” Terminal is recognized in the OMC Subscribers list, no need to manually configure the Dect 500 parameters to give it compatible with OXO directory.
3.6My IC Mobile for iPhone
My IC Mobile for iPhone is not supported with this version R810_045.003 and must not be used.
A My IC Mobile for iPhone software application version “XXXXXX” fully compatible with OXO R810 will be proposed soon on the Apple Store.
The next OXO Release 810 software Maintenance version “XXXXXXX” (available week 47) will be compatible with My IC Mobile for iPhone.
3.7My IC Web for Office
My IC Web for Office is a web based application that provides user an access to some device features.
A web browser is needed to access the application.
The application will provide to the users ways to :
To enhance the directory service, OXO R810 is able to access external directory using LDAP.
This connection is only applicable for 8082 My IC Phone, My IC Mobile, ADC Agent Assistant Application (not applicable for Z, UA, IP-Touch sets).
The phone numbers stored in the LDAP directory and retrieved via UDA service MUST NOT contain the external outgoing prefix used to make an external call from OXO.
It is not mandatory, but it is recommended to use the phone number canonical (+33 3…) format inside the LDAP directory.
The external LDAP server has to use only extended Latin characters
The OXO Phonebook update is not fully synchronized with the UDA service.
Collective speed dial, group, ... will be reported to UDA at the next OTS synchronization (at 1.30 am) or after a warm reset of OXO.
See chapter 4 “OXO R810 Licenses”
VoIP traces are available in webdiag installer mode.
Trace route is available in webdiag installer mode.
3.11PIMphony / TSP
See PIMphony v6.4 technical communication (“1552”) for more details.
PIMphony v6.4 Release needs to be used with OXO Release 810.
8082 My IC Phone and SIP phone (Open and basic) cannot be configured and associated with PIMphony (but these SIP sets are visible in Supervision list from PIMphony Team or Operator).
TSP v6.4 Release can be configured and used with My IC phone 8082 and SIP Phones, for the management of calls in association with external diallers (Outlook dialler, Goldmine dialler, …).
3.12SIP Trunk features
Mobicall server (company NewVoice) is supported on SIP trunk for alarms and geolocalisation (< R810, only ISDN trunk is supported). Mobicall server is installed in association with Dect 500 for alarms retrievals.
Via OMC there is possibility for each user mailbox to configure out of mailbox option.
The free dialling option is available during the welcome greetings and in the main menu of AA/MLAA.
The call timer displayed in sets is in the format mins : secs
The loudspeaker can be added in receive mode in a broadcast group along with other terminals.
3.13.3Local Call Metering Application
LCMA is supported for all country targets (was only China with OXO Release 800)
3.13.4Multiset support for My IC Phone, MyIC Office and MyIC Mobile
Support the Multiset configuration between MyIC Phone, MyIC Mobile.
- The Multiset configuration between MyIC Office with MyIC mobile, MyIC office with MyIC phone and MyIC office with PIMphony are not supported.
- My IC Mobile cannot be the primary set of a Multiset.
3.13.5Operator session on Phone to see software version
Operator session on the IP Touch sets can be used to see the software version of the system.
3.13.6Administrator password modification
Password modification management is possible in OMC Easy, OMC Easy plus and on IP Touch set from a new Administrator menu.
4OXO R810 LICENSES
Following new licenses are available for new R810 services management.
1 additional My IC Mobile software key
Order as many licenses as My IC Mobile to be used (1 license = 1 My IC Mobile application)