1. 1 Origin of the study


(Source: WALTON Home Appliance Industry Analysis Report)



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(Source: WALTON Home Appliance Industry Analysis Report)

Information about Dealer network [Distributor sales]
3.7 Types of dealer:
Walton has two types of dealer

Dealer


Exclusive dealer Non exclusive dealer
Exclusive dealer: Those who distributor only sale Walton product they are known as exclusive dealer. They are get extra 2% commission

Non exclusive dealer: Those who distributor sale different product with Walton product they are known as non exclusive dealer. They cannot get any extra commission
3.7.1Number of total dealer:

In Bangladesh RB group have total 950 Dealer. 245 dealer is exclusive & 705 is no exclusive dealer. Area wise they allocated their distributor channel In 11 zone.




Zone area of distributor

SL

Zone name

District

01

Dhaka north

Dhaka north, Gaziur

02

Dhaka south & E

Dhaka south& E, Munshigonj

03

Dhaka west

Dhaka west, Manikgonj

04

Bogora

Sirajgonj,Rangur,Kurigram,

05

Rajshahi

Pabna,Natore,Dinajur,

06

Jossore

Rajbari,Kustia,Magura,Khulna

07

Mymensingh

Sherpur,jamalpur,Tangail

08

Sylhet

Sunamgonj,Moulovibazar,Hobigonj

09

Chittagong

Cox,s bazar,Rangamati,Feni,

10

Comilla

B.baria,Chandpur,Nokhali

11

Borishal

Faridpur,Bhola,Barguna

Area wise Dhaka zone becoming the highest seller zone from last few months. Last month selling capital of the Dhaka zone is up to 280 million.


[Last 3 months sales ratio in Dhaka zone]


3.8 Selling policy for Walton distributors

Walton sale their product in 2 way




  • In cash

  • In credit


3.9 Commission structure for distributors:

Average =Previous 3 month collection / 3


Average .collection .Cr %. For commission = Ave/Due multiply 100
For electronics product

Description

Commotion %

If the credit collection balance is 49% -50% then dealer get

2% com:

If the credit collection balance is 74% -75% then dealer get

3% com:

If the credit collection balance is 99% -100% then dealer get

4% com:

If the credit collection balance is 0 in end of the month then

5% com:

For cash

6% com:

Exclusive dealer [frizzed & frizzier] dealer get extra %

1% com:

Exclusive dealer [all product]dealer get extra %

2% com

For self transport

1% com

For motor cycle



Description

Commotion %

If the credit collection balance is 50% -74% then dealer get

3% com:

If the credit collection balance is 75% -99% then dealer get

4% com:

If the credit collection balance is 0 in end of the month then

6% com:

For cash

7% com:

Exclusive dealer get extra %

2% com

For self transport

1% com



3.10 Most selling product of dealer network:
The most selling product of Walton dealer network is refrigerator. Monthly they sale almost 30000 refrigerator in Bangladesh.


Industry Key Success Factors


  • Quality of the product should be high with attractive features.

  • Price should be affordable and competitive

  • Distribution channels should be recognized

  • Promotional activities should focus on brand equity and image and it should have association with lifestyles of local people.

  • Highly skilled sales force with managerial experience is required to do quality control.

  • After sale service and warranty should be provided.



Competitors: competitors can be defined as two ways-

            • Direct competitors

            • Indirect competitors

In Bangladesh Walton basically do not have any competitors who can compete directly with them according to their Brand and price. They are the only one Manufacturer in Bangladesh refrigerator market and so that they have lots of advantage.

But they have many indirect competitors who are exporting from International Market, competing with them indirectly by having not the similar quality product in the market but they are offering attractive price with new features. The names of the competitors are- Samsung, Singer, Toshiba, sharp, konka, Butterfly etc. some of them are assembled in china at a cheaper cost.


  • Marketing Strategy:

In Bangladesh it is targeting the mass market for their home appliance products commencing their marketing strategy as of their high quality and reasonable products. They do not do their marketing for a particular group of people; they do their marketing those who has the ability to buy their product. For that they are offering free installment and after sales service. For refrigerator they provide 5 years sales service without payment.


Promotion:

As for promotional campaign Walton



  • Distribute the brochures to the customer by going door to door.

  • Give their advertisements on the TV, Newspaper, and Billboard.

  • Participate in DITF every year.

  • Sometimes give mobile phones while purchasing their product.

  • Arrange many fair in different time period.


PART–4
Ending Part

4.0 Recommendation
As Walton is one of the reputed company in Bangladesh, there are very little to recommend about there product or services.


  • Most of the people like to purchase Non-frostier refrigerator. So, Walton should make Non-frostier refrigerator.




  • Walton should provide quick delivery and sales service after selling the product.



  • DITF is one of the important place where people come together to buy refrigerator at discount price. So, Walton can motivate their customer by giving discount price.




  • Walton has a good possibility to get a leading position in the refrigerator Market in Bangladesh because of its brand name reputation. But there have a threat of start entering the new electronics company in the national market. To keep them leading in the electrical industry and to compete with others they have to make it well known and available toward all the people that whenever anybody would like to buy refrigerator they will only think about Walton brand. And if they can use the right promotional strategy they would be able to increase their market share.


4.1 Conclusion

Walton Bangladesh Limited has a great potential growth in the country as a leading national brand with a national image. The consumers’ behavior towards Walton is very positive and their satisfaction level is good. They make a good place in electronics market especially in refrigerator market. The consumers of refrigerator are preferred Walton refrigerator most. The consumers believe that Walton provides high quality product with reasonable prices in case of Walton refrigerator. Consumers of refrigerator mainly get information from the TV commercial.

To achieve the leading position and success, lot of improvement is required for every divisions of it. As electronics product became essential for the consumer day by day, many marketers are coming with this product in this electronic industry. So that it has also become a competitive market for Walton in spite of having a good brand image and local presence in Bangladesh. They should also take much more attention and careful action to establish its product line in the market. Also should be identify their customer’s behavior and keep the commitment with them strongly. To build a positive perception and awareness among the consumers about their product they have to be stronger in their promotional activities and should maintain a good relationship both internally and externally in their corporate life.
Finally I can conclude that Walton is one of the leading companies in Bangladesh with a national image. They provide quality product with reasonable price. They provide their service to customer with carefully.

PART–5

Internship Experience
5.0 Introduction

Walton is one of the leading companies electric and electronic industries of Bangladesh, I am fortunate to o complete my internee in such a big organization. Through my internship period I have learned so many things from the organization which I have not learned before. I was placed in Walton Ltd. to complete my internship. A brief description is given below about my internship experience:


5.1 Duties and responsibilities within the organization

As I was an intern my duties and responsibilities was not so serious type. I had to go the office thrice or fourth a week. Sometimes I had watched the working process of plaza & dealer sales. Sometimes I send invoice paper or motorcycle paper to the dealer as selling working process. Mainly my responsibility was to learn work.


5.2 Reporting structure

The topic and guideline for preparing my report was given by the “Assistant Managing Director” of Walton High-tech Ind. Ltd. Mr. Shamim al mamum . He was my super visor for the entire internship period.


5.3 Department or division

As I am a student of BBA and my major was in finance but financial sector is a confidential sector so I was placed in marketing department of Walton High-tech Ind. Ltd.





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