A virtual Convention on Students’ Quality Circles


Technology Options for second track of activities



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3.3 Technology Options for second track of activities


In terms of the activity where there is a focus on the work of students done by working in Quality Circles, we can use the similar option with some added features as this activity requires more interaction. It will be easier if all of the students across the world, who have something to share, can create a short video presenting their work. These videos can be collected before the event by the central team at Kingston. We can process all of those videos and play them using the same medium discussed above. Each video can be given a unique identification, and viewers will be asked to leave their feedback about each video. In order to collect feedback and questions we can use the mediums such as Facebook and Twitter. All of the feedback and questions can be sent back to the specific circles so they can prepare their answers. After sharing the work of teams with everyone, although it will be challenging, we can manage to arrange teams of students from each country to connect with us via any medium such as Skype or Google+. We can then hold an interactive section where each team will comment on any feedback or questions provided by the audience.
3.3.1 Further use of Google+
Google+ is a relatively new technology introduced by Google. Although it is not quite as popular yet as compared to Facebook and Twitter, it provides the technological options which can facilitate the Quality Circles approach. The students can use this technology to keep in touch with their peers at any time suitable for them. There is also the option for Hangout, which is a video conference with up to nine people at a time. In context of the convention in 2014, Google + can be used for the purpose of sharing the work of circles from across the world. It can then follow on the question and answer session among the groups.



  1. Use of established Virtual Platform

Holding a virtual event provides a chance to bring thousands of attendees to an event from around the globe. These events are also becoming popular among big organisations, as they provide an economical and environmentally effective way to reach the wider audience. These events also provide different ways to connect with the audience, as well as enabling the audience to make connections among themselves. One of the great success factors for these kinds of events is that they are available as a persistent environment, even after the live part of the event is over.


4.1 Suitable Virtual Platforms for SQCs convention in 2014
The Quality Circle convention in 2014 is going to be a partly virtual event due to the limited resources available. It has been found during the research that there are a number of platforms that can be used for the upcoming convention. Mostly these platforms provide similar approaches and options to hold a virtual event. All of these platforms take the same approach as has been described in the previous section. They provide opportunities to connect to the participants; participants can connect among themselves and exhibition halls with private booths which can be used for the activities of the students. There are number of companies providing such platforms, list of some of these companies have been provided in appendix. They all slightly differ from each other in terms of the functionality provided. In context of the convention in 2014 a brief account of one company and services provided by them is discussed in this report.


4.2 Intercall Virtual Events
This is a U.S Company providing a cloud based platform to organise virtual events for enterprises and small businesses. This platform provides the solutions ranging from basic audio conferencing, collaborative web meetings, video conferencing to virtual events and unified solutions. They also provide the options of producing the client’s own video and audio content, polls, blogs and forums in a highly compelling virtual environment that will attract audience to come back. The following is a brief account of services provided by the Intercall platform, and can be used for the convention in 2014.

4.2.1 Welcome and registration of participants


Intercall provides the option to create an introduction page or even a micro website within their platform, providing all of the initial information about the event. This page can also be used to provide the information about the schedule of programmes and navigate the audience accordingly.

Once an attendee gets an overview of the event, they will be asked to fill up a registration form depending on the level of details we require from them, which can be used for tracking purposes. After the registration there is an option for a live presenter to welcome the attendee, or the option of a welcome video can also be used.


4.2.2 Conference Centre
This application can provide an in depth solution for the track of activities involved keynote speeches in the 2014 convention. It allows the options of live web streaming, slide share and interaction through social media such as Twitter and Facebook. There is also an opportunity to hold an interactive question and answer session, with either live or pre-recorded video participation by the audience. After the live streaming is over, we can then upload the lectures or speeches as webcasts with subtitles in different language. This will provide another great opportunity to share the vision of the Quality Circles approach with the audience who do not have English as their first language.
4.2.3 Exhibition Halls
This application can successfully be used for the second track of activities in 2014 convention. It allows the opportunity to create virtual information desks for each country, where attendees can engage with experts, peers and partners from that specific country. These booths serve both as repositories of information, and as a communication vehicle. All of the necessary information about the specific country’s work can be uploaded in that booth’s information kiosk, which then can be passed on to the attendees’ virtual briefcase for their future reference. The direct live chat is possible between booth representative and attendee, with a further option for both of them to add more people in their chat. The chat among these people can be translated simultaneously into the language of their choice.
4.2.4 Resource Centre
The resource centre plays the role of library for the attendees, where we can upload all of the information that we want to share with them. Attendees can download and save any information required in their virtual briefcase.
4.2.5 Networking Lounge
This lounge is designed to hold communication between audience, speakers and subject matter experts. This provides a great opportunity to learn directly from others as well as share the attendees’ personal vision. They contain open live chat with a real time translation option in more than 50 languages, instantly minimising the communication gap. Attendees can also identify like-minded people, exchange contact details and start a private or group chat among them.

This platform also provides the option to share the contents from Facebook and Twitter, which attracts more audience to the event.


4.2.6 Mobile Assistance

The growing use of mobile technology gives us another challenge, but Intercall even provides the solution for this problem. Intercall Mobile Assistance allows participation in meetings with a single click on the Smartphone. They provide services on the platforms of iPhone, Blackberry and Android.


4.2.7 Administrative Tools
Intercall provides an easy to use package of administrative tools. Depending on the services required, it provides the option of self service and full service virtual environments. The organisation console allows creating, designing and managing the event according to our personal needs. We can even make changes during the live events to suit our needs. After the event it provides all of the statistical data, giving an overview about the number of attendees for each part of the event. It also provides the option to track the activity, interest and demographics for each attendee.



  1. UNESCO ASPnet

There is a huge correlation between the theme of UNESCO’s ASPnet project and the practical use of Students’ Quality Circles. It will be far easier to address the issues of delivering quality education, human development and understanding the education needs of students by the use of Students’ Quality Circles. The practical use of Quality Circles in educational institutes has shown the significant improvements in all of the above areas. The use of a virtual platform for the 2014 convention will allow us to highlight the correlation among these projects and open up new opportunities by working in collaboration with international partners. As discussed in the previous part of the report, we can create a booth for the ASPnet project, providing all of the necessary information. We can also invite the large number of ASPnet member schools in the UK to participate in our event remotely. It will ultimately raise the awareness and open up a new era of development.





  1. Grundtvig Project

This project will provide a real case study for the 2014 convention. We will have the solid foundation of international partnership and network which we can then take forward. Each of the partners in this project will bring experience of a particular focus, which will help us spread the SQC approach further into the work environments.


In the global context of this project, it will be wise to use the above discussed technology for Grundtvig project meetings at a relatively low scale. This will give us the insight of such technology and also pilot the process of communication and change.


  1. Pakistan in the context of the 2014 convention

The Students’ Quality Circles in education can open up a new era for Pakistan to become a hallmark of quality and excellence. This approach can certainly provide a link for sustainable youth development in developing nations like Pakistan. The Human Development Index of South Asia as a region increased from 0.356 in 1980 to 0.548 in 2011, comparatively Pakistan stays at 0.504, placing it below the regional average (UNDP, Human Development Reports 2011).


This indicates that there is a real need to address the issue of quality in every aspect of life in Pakistan. The SQC case studies are evident for the power of young creative minds addressing practical problems and building partnership, while engaging locally, nationally and internationally.


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