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SECTION E WORKPLACE ATTITUDE Section contents (a)
Learning objectives b) Workplace Attitude c) Nature of Attitudes d) Components of Attitude e) Factors that influences on our attitudes f)
Work-related Attitudes g) Job satisfaction h) Organisational commitment i) Features of organisational commitment j) Forms of Organisational Commitment k) Attitudes that
are Important in Workplaces Learning objectives After
studying this section, the readers should be able to
•
Explain workplace attitude • Explain workplace attitude that assures good performance
E.1 Workplace Attitude An attitude refers to our opinions, beliefs and feelings about aspects of our environment. Attitude is a mental state we develop through experience which are always ready to exert an active influence on an individual’s response to any conditions or circumstances to which the person has been directed (Allport 1935).
It is a predisposition to feel, think and act towards some object, person or event in a more or less favourable way (Richardson 1977)
E.1.1 Nature of Attitudes (a) Differ in valence (positive and negative) and strength b) Can concern anything we like or dislike c) You may think something but can feel another d) They represent our truth about a situation/object e) Assessing attitudes is common and important in workplaces f) Personality is a stable thing that covers a range of situations but attitudes are less stable and are more specific (to a person, objector concept/idea)
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