312 vb Helpfulness with others: It is important to have
a helpful attitude at work, whether that means assisting clients and customers with their needs or helping coworkers accomplish overall company goals.
313
SECTION F COMMUNICATION Section contents (a) Learning objectives b) Define Communication c) The Communication Process in an Organisation d) Types of Communication e) Forms of Communication in an Organisation f) Functions of Communication g) Principles of Communication h) Barriers to Effective Communication Learning Objectives After studying this section,
the readers should be able to • Define communication
•
Explain communication process, types of communication and patterns of organisational communication
• Explain the
functions of communication • Explain principles of communication
• Explain the barriers to effective communication
and how to overcome them Share with your friends: