323 a) Education and Communication-to help employees understand the logic and need for the change. It provides employees with the needed information about the change. b) Involvement of employees in the planning and execution of the changes. Where employees are allowed to participate actively in the design and implementation of the changes they easily adapt to the changes. c) The change must be carried out only after
detailed pre-change planning, which should decide on the kind of changes to be introduced the financial and human implications of the changes timing and pace of the changes. d) Management must motivate employees to accept changes by introducing incentives
and creating an environment, which will induce employees to accept the change. e) Adapt the pace of change to employees. When changes introduced are faster
than employees could cope with, resistance builds up. Let the pace of change be such that will enable employees adapt to them. If the change is gradual people will have enough time to adapt andZ adjust. f) Changes must be introduced at a time when employees will be more amendable to change and will be prepared to make behavioural changes to accommodate the new ideas) being introduced. g) Sometimes resistance to change could be reduced if management takes into consideration
the scope of the changes, e.g. instead of introducing the new idea in every department test the feasibility of the idea in one department before extending it to other departments. h) Training of employees could also help provide them with skills required to adapt to the changes being introduced. i) Negotiation managers can negotiate with those resisting change and exchange something of value in return for their cooperation. j) Manipulation and co-optation favour of the exchange and ignore those against.
Co-optation involves giving some leaders in the group destiny change
key roles in the process, so they may group their resistance management drop their resistance.