Amendment no. 20 Contract Extension


QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES



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QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Jim Studnicki

Title: President

Street Address or P.O. Box: 1023 Timber Trail Road

City, State, Zip: Towson, MD, 21286

Phone Number: 410-296-2605

Toll Free Number: 866-382-3943

Ordering Fax Number: 443-921-9429

Internet Address: http://www.civilwarmicrofilm.com

Federal ID Number:20-4709821

Remit Address: 1023 Timber Trail Road

City, State, Zip: Towson, MD, 21286

PRIMARY BUSINESS:

Custom Web-based Library Provider


QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 2%

$ 21,000 -$ 50,000 5%

$ 51,000 -$100,000 10%

$ 101,000 - + 20%
SERVICE CHARGES:

No additional service charges / fees.


RETURN POLICY:

N / A -- all products are subscription-based and delivered via the Internet


REFUND POLICY:

Refunds are not offered for prepaid subscriptions.



ORDERING INSTRUCTIONS
COMPANY: Compass Point Books
Federal Identification Number: 41-1988613

      ORDERING INFORMATION:


Customers should direct orders for PURCHASE of library materials, to:
Name: Cheryl Basol

Title: Customer Service Representative

Street Address or P.O. Box: 151 Good Counsel Drive, PO Box 669

City, State, Zip: Mankato, MN 56002-0669

Phone Number: (877) 371-1536

Toll Free Number: (877) 371-1536

Ordering Fax Number: (877) 371-1539

Internet Address: www.compasspointbooks.com

Federal ID Number: 41-1988613

Remit Address: NW7559, PO Box 1450

City, State, Zip: Minneapolis, MN 55485-7559

      QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Erin M. Scandrett

Title: Bids & Contracts Administrator

Street Address: 151 Good Counsel Drive, Mankato, MN 56001

E-mail Address: e.scandrett@compasspointbooks.com

Phone Number(s): (507) 385-8486 or (877) 371-1536

Cell Number (for State Purchasing use only): N/A

Toll Free Number: (877) 371-1536

Fax Number: (877) 371-1539

After hours Emergency Number: N/A





PRIMARY BUSINESS:

Publisher/Producer


QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 N/A

$ 21,000 -$ 50,000 N/A

$ 51,000 -$100,000 N/A

$ 101,000 - + N/A
Detail any other circumstances that can affect discounts:

Larger discounts are available on qualifying opening day collection orders.


SERVICE CHARGES:

Attached or unattached library processing is $12.00 per order or FREE on orders

over $350.
RETURN POLICY:

Your satisfaction is our most important priority. If for any reason you are not completely satisfied with your order, simply call our customer service department toll-free. We will be happy to replace items, credit your account, or issue a full refund. No questions asked.


REFUND POLICY:

Your satisfaction is our most important priority. If for any reason you are not completely satisfied with your order, simply call our customer service department toll-free. We will be happy to replace items, credit your account, or issue a full refund. No questions asked.



ORDERING INSTRUCTIONS
COMPANY: Davidson Titles, Inc._____________________
Federal Identification Number: 62-1076296______________

      ORDERING INFORMATION:


Customers should direct orders for PURCHASE of library materials, to:
Name: Brenda T. Davidson

Title: Vice President

Street Address: 2345 Dr. F.E. Wright Drive, P.O. Box 3538, Jackson, TN 38303-3538

E-mail Address: brenda@davidsontitles.com

Phone Number(s): 731-988-5333

Cell Number (for State Purchasing use only): 731-234-1085

Toll Free Number: 800-433-3903

Fax Number: 800-787-7935

After hours Emergency Number: 731-668-7129

      QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Brenda T. Davidson

Title: Vice President

Street Address or P.O. Box: P.O. Box 3538

City, State, Zip: Jackson, TN 38303-3538

Phone Number: 731-988-533

Toll Free Number: 800-433-3903

Ordering Fax Number: 800-787-7935

Internet Address: www.davidsontitles.com

Federal ID Number: 62-1076296

Remit Address: P.O. Box 3538

City, State, Zip: Jackson, TN 38303-3538


PRIMARY BUSINESS:

Library Materials Vendor/Jobber


QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 0%

$ 21,000 -$ 50,000 0%

$ 51,000 -$100,000 0%

$ 101,000 - + 3%
SERVICE CHARGES:

None
RETURN POLICY:

The return must be accompanied by a copy of the original invoice or packing slip. No processed books are accepted for return unless the error is DTI's. No returns are accepted on materials purchased more than a year ago. Books damaged in shipment must be returned in 60 days.
REFUND POLICY:.

Refunds may be requested with proper proof of purchase and provided the books are

not damaged due to customer error. Credit memoranda may be requested and used

against invoices or future purchases.


ORDERING INSTRUCTIONS
COMPANY: Delaney Educational Enterprises, Inc. (A)
Federal Identification Number: 73-1652998



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