Amendment no. 20 Contract Extension
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- QUESTIONS, PRODUCT INFORMATION CONTRACT ISSUES
- ORDERING INFORMATION
ORDERING INFORMATION:Customers should direct orders for PURCHASE of library materials, to: Name: Rhonda Rhea Title: Customer Care Associate Street Address: 500 Arch Street, Williamsport, PA 17701 E-mail Address: Rhonda.Rhea@brodart.com Phone Number(s): (570) 326-2461 ext. 6542 Cell Number (for State Purchasing use only): N/A Toll Free Number: (800) 233-8467 ext. 6542 Fax Number: (570) 326-1479 After hours Emergency Number: N/A
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Rhonda Rhea Title: Customer Care Associate Street Address or P.O. Box: 500 Arch Street City, State, Zip: Williamsport, PA 17701 Phone Number: (570) 326-2461 ext. 6542 Toll Free Number: (800) 233-8467 ext. 6542 Ordering Fax Number: (570) 326-1479 Internet Address: www.bibz.com or www.1stpick.com via email: bookord@brodart.com Federal ID Number: 23-2248758 Remit Address: P O Box 3488 City, State, Zip: Williamsport, PA 17701
Library Materials Vendor/Jobber QUANTITY DISCOUNTS: $ 10,000 -$ 20,000 0 $ 21,000 -$ 50,000 0 $ 51,000 -$100,000 0 $ 101,000 - + 0 Detail any other circumstances that can affect discounts: Hardcover and paperback titles on which Brodart receives minimal or no discount And/or the publisher requires prepayment may be discounted at the non-trade discount (12%) plus a service charge of $3.95. SERVICE CHARGES: Identify all service charges excluding transportation, and applicable fees: Hardcover and paperback titles on which Brodart receives minimal or no discount And/or the publisher requires prepayment may be discounted at the non-trade discount (12%) plus a service charge of $3.95.
State your policy on returning merchandise. Any book received damaged, defective or not as ordered will be replaced or a credit will be issued. All contractor errors will be handled in this manner. Requests to return books for any other reason will be handled on an individual basis.
State your policy on refunds and/or credit memoranda. The library will receive a credit in the form of a credit memo. The credit memo will include the titles affected, the action taken and the amount of the credit. ORDERING INSTRUCTIONS COMPANY: Capstone Press Federal Identification Number: 41-1683850 ORDERING INFORMATION:Customers should direct orders for PURCHASE of library materials, to: Name: Michelle Nixt Title: Customer Service Supervisor Street Address or P.O. Box: 151 Good Counsel Drive, PO Box 669 City, State, Zip: Mankato, MN 56002-0669 Phone Number: (800) 747-4992 Toll Free Number: (800) 747-4992 Ordering Fax Number: (888) 262-0705 Internet Address: www.capstonepress.com Federal ID Number: 41-1683850 Remit Address: NW7559, PO Box 1450 City, State, Zip: Minneapolis, MN 55485-7559 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Erin M. Scandrett Title: Bids & Contracts Administrator Street Address: 151 Good Counsel Drive, Mankato, MN 56001 E-mail Address: e.scandrett@capstonepress.com Phone Number(s): (507) 385-8486 or (800) 747-4992 Cell Number (for State Purchasing use only): N/A Toll Free Number: (800) 747-4992 Fax Number: (888) 262-0705 After hours Emergency Number: N/A
Publisher/Producer QUANTITY DISCOUNTS: $ 10,000 -$ 20,000 N/A $ 21,000 -$ 50,000 N/A $ 51,000 -$100,000 N/A $ 101,000 - + N/A Detail any other circumstances that can affect discounts: Larger discounts are available on qualifying opening day collection orders. SERVICE CHARGES: Identify all service charges excluding transportation, and applicable fees: Attached or unattached library processing is $12.00 per order or FREE on orders over $350. RETURN POLICY: State your policy on returning merchandise. Your satisfaction is our most important priority. If for any reason you are not completely satisfied with your order, simply call our customer service department toll-free. We will be happy to replace items, credit your account, or issue a full refund. No questions asked.
State your policy on refunds and/or credit memoranda. Your satisfaction is our most important priority. If for any reason you are not completely satisfied with your order, simply call our customer service department toll-free. We will be happy to replace items, credit your account, or issue a full refund. No questions asked.
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