QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Illiana Educational Products, Inc.
Title: Meredith M. Mason, President
Street Address or P.O. Box: 10404 Swiftsail Lane
City, State, Zip: Indianapolis, IN 46256
Phone Number: 317-578-1113
Toll Free Number: 800-578-1113
Ordering Fax Number: 888-578-1118
Internet Address: illianaproducts.com
Federal ID Number: 35-1968802
Remit Address: 10404 Swiftsail Lane
City, State, Zip: Indianapolis, IN 46256
PRIMARY BUSINESS:
Library Materials Vendor/Jobber
QUANTITY DISCOUNTS:
List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:
$ 10,000 -$ 20,000 12%
$ 21,000 -$ 50,000 15%
$ 51,000 -$100,000 18%
$ 101,000 - + 20%
Detail any other circumstances that can affect discounts:
If we have any special offers, we will give that additional discount to the customer.
SERVICE CHARGES:
Identify all service charges excluding transportation, and applicable fees:
Library Processing: Marc records, spine labels, barcode labels, protectors, security strips, catalog cards, book pockets, AR & RC labels, attached or unattached.
RETURN POLICY:
Customer may return any book for which they are dissatisfied as long as it is unprocessed and not stamped.
REFUND POLICY:
We will refund or give credit, depending on the customer's request.
ORDERING INSTRUCTIONS
COMPANY: Ingram Library Services Inc.
Federal Identification Number: 62-1746696
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Customer Care Department or Janet Hill
Title: Attn: Ordering Department
Street Address: One Ingram Blvd., La Vergne, TN 37086-1986
E-mail Address: janet.hill@ingrambook.com or ILS CustomerService@ingrambook.com
Phone Number(s): (800) 937-5300, option 1 then 1 (615) 213-6516
Cell Number (for State Purchasing use only): Not Applicable__________
Fax Number: (615) 213-6004
After hours Emergency Number:
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Florence Cline florence.cline@ingrambook.com
Title: Contract Management Specialist
Street Address or P.O. Box: One Ingram Blvd., P.O. Box 3006
City, State, Zip: La Vergne, TN 37086-1986
Phone Number: (615) 213-5766
Toll Free Number: (800) 937-5300 (extension 35766)
Ordering Fax Number: (800) 677-5116
Internet Address: www.ingramlibrary.com
Federal ID Number: 62-1746696
Remit Address: P.O. Box 845361
City, State, Zip: Dallas, TX 75284-5361
PRIMARY BUSINESS:
Library Materials Vendor/Jobber
QUANTITY DISCOUNTS:
List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:
$ 10,000 -$ 20,000 3%
$ 21,000 -$ 50,000 3%
$ 51,000 -$100,000 3%
$ 101,000 - + 3%
Detail any other circumstances that can affect discounts:
Item 1: Trade discount applies to hardcover only.
Item 2: If remaining stock
Item 12: Plus pre-binding fee. See page 24 of response.
Item 14,15, 16: per unit or per record charge. See attachment D for details.
SERVICE CHARGES:
No service charges.
RETURN POLICY:
See response for complete return policy details on pages 5 and 6.
REFUND POLICY:
State your policy on refunds and/or credit memoranda.
See response for refund policy details on page 6.
ORDERING INSTRUCTIONS
COMPANY: Junior Library Guild
Federal Identification Number: 59-3263895
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Donald Luzado
Title: Sales Manager
Street Address: 7858 Industrial Pkwy., Plain City, OH 43064
E-mail Address: sales@juniorlibraryguild.com
Phone Number(s): (800)-743-4070______________________
Cell Number (for State Purchasing use only): (800)-325-9558____________________
Toll Free Number: (800) 743-4070_________________________________________
Fax Number: (800) 827-3080_______________________________________________
After hours Emergency Number: (800) 743-4070_______________________________
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Tiffany Nulph
Title: Customer Service Manger
Street Address or P.O. Box: 7858 Industrial Pkwy
City, State, Zip: Plain City, OH 43064
Phone Number: 800-325-9558 ext.7942
Toll Free Number: 800-743-4070
Ordering Fax Number: 800-827-3080
Internet Address: www.juniorlibraryguild.com
Federal ID Number: 59-3263895
Remit Address: 7858 Industrial Pkwy
City, State, Zip: Plain City, OH 43064
PRIMARY BUSINESS:
Library Materials Vendor/Jobber
QUANTITY DISCOUNTS:
$ 10,000 -$ 20,000
$ 21,000 -$ 50,000
$ 51,000 -$100,000
$ 101,000 - +
Detail any other circumstances that can affect discounts:
N/A
SERVICE CHARGES:
N/A
RETURN POLICY:
State your policy on returning merchandise.
Full satisfaction Guarantee- Exchange any book for any reason
if not completely satisfied.
REFUND POLICY:
State your policy on refunds and/or credit memoranda.
Refunds given if customer returns books unprocessed at their expense. Will give credit
memorandum and provide PPL's for all exchanges.
ORDERING INSTRUCTIONS
COMPANY: Lakeshore Learning Materials
Federal Identification Number: 94-1525814
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