Amendment no. 20 Contract Extension


QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES



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QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Illiana Educational Products, Inc.

Title: Meredith M. Mason, President

Street Address or P.O. Box: 10404 Swiftsail Lane

City, State, Zip: Indianapolis, IN 46256

Phone Number: 317-578-1113

Toll Free Number: 800-578-1113

Ordering Fax Number: 888-578-1118

Internet Address: illianaproducts.com

Federal ID Number: 35-1968802

Remit Address: 10404 Swiftsail Lane

City, State, Zip: Indianapolis, IN 46256

PRIMARY BUSINESS:

Library Materials Vendor/Jobber


QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 12%

$ 21,000 -$ 50,000 15%

$ 51,000 -$100,000 18%

$ 101,000 - + 20%


Detail any other circumstances that can affect discounts:

If we have any special offers, we will give that additional discount to the customer.



SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

Library Processing: Marc records, spine labels, barcode labels, protectors, security strips, catalog cards, book pockets, AR & RC labels, attached or unattached.
RETURN POLICY:

Customer may return any book for which they are dissatisfied as long as it is unprocessed and not stamped.


REFUND POLICY:

We will refund or give credit, depending on the customer's request.



ORDERING INSTRUCTIONS
COMPANY: Ingram Library Services Inc.
Federal Identification Number: 62-1746696

      ORDERING INFORMATION:


Customers should direct orders for PURCHASE of library materials, to:
Name: Customer Care Department or Janet Hill

Title: Attn: Ordering Department

Street Address: One Ingram Blvd., La Vergne, TN 37086-1986

E-mail Address: janet.hill@ingrambook.com or ILS CustomerService@ingrambook.com

Phone Number(s): (800) 937-5300, option 1 then 1 (615) 213-6516

Cell Number (for State Purchasing use only): Not Applicable__________

Fax Number: (615) 213-6004

After hours Emergency Number:



      QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Florence Cline florence.cline@ingrambook.com

Title: Contract Management Specialist

Street Address or P.O. Box: One Ingram Blvd., P.O. Box 3006

City, State, Zip: La Vergne, TN 37086-1986

Phone Number: (615) 213-5766

Toll Free Number: (800) 937-5300 (extension 35766)

Ordering Fax Number: (800) 677-5116

Internet Address: www.ingramlibrary.com

Federal ID Number: 62-1746696

Remit Address: P.O. Box 845361

City, State, Zip: Dallas, TX 75284-5361

PRIMARY BUSINESS:

Library Materials Vendor/Jobber


QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 3%

$ 21,000 -$ 50,000 3%

$ 51,000 -$100,000 3%

$ 101,000 - + 3%


Detail any other circumstances that can affect discounts:

Item 1: Trade discount applies to hardcover only.

Item 2: If remaining stock

Item 12: Plus pre-binding fee. See page 24 of response.

Item 14,15, 16: per unit or per record charge. See attachment D for details.
SERVICE CHARGES:

No service charges.


RETURN POLICY:

See response for complete return policy details on pages 5 and 6.


REFUND POLICY:

State your policy on refunds and/or credit memoranda.

See response for refund policy details on page 6.
ORDERING INSTRUCTIONS
COMPANY: Junior Library Guild
Federal Identification Number: 59-3263895

      ORDERING INFORMATION:


Customers should direct orders for PURCHASE of library materials, to:
Name: Donald Luzado

Title: Sales Manager

Street Address: 7858 Industrial Pkwy., Plain City, OH 43064

E-mail Address: sales@juniorlibraryguild.com

Phone Number(s): (800)-743-4070______________________

Cell Number (for State Purchasing use only): (800)-325-9558____________________

Toll Free Number: (800) 743-4070_________________________________________

Fax Number: (800) 827-3080_______________________________________________

After hours Emergency Number: (800) 743-4070_______________________________

      QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Tiffany Nulph

Title: Customer Service Manger

Street Address or P.O. Box: 7858 Industrial Pkwy

City, State, Zip: Plain City, OH 43064

Phone Number: 800-325-9558 ext.7942

Toll Free Number: 800-743-4070

Ordering Fax Number: 800-827-3080

Internet Address: www.juniorlibraryguild.com

Federal ID Number: 59-3263895

Remit Address: 7858 Industrial Pkwy

City, State, Zip: Plain City, OH 43064

PRIMARY BUSINESS:

Library Materials Vendor/Jobber


QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000

$ 21,000 -$ 50,000

$ 51,000 -$100,000

$ 101,000 - +
Detail any other circumstances that can affect discounts:

N/A
SERVICE CHARGES:

N/A
RETURN POLICY:

State your policy on returning merchandise.

Full satisfaction Guarantee- Exchange any book for any reason

if not completely satisfied.


REFUND POLICY:

State your policy on refunds and/or credit memoranda.

Refunds given if customer returns books unprocessed at their expense. Will give credit

memorandum and provide PPL's for all exchanges.



ORDERING INSTRUCTIONS
COMPANY: Lakeshore Learning Materials
Federal Identification Number: 94-1525814



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