Amendment no. 20 Contract Extension


QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES



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QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Alisha Herrington

Title: Customer Service

Street Address or P.O. Box: PO Box 3889

City, State, Zip: Sarasota, FL 34243

Phone Number: 941-739-2219

Toll Free Number: 800-746-3275

Ordering Fax Number: 941-739-2296

Internet Address: www.pineapplepress.com

Federal ID Number:59-222-1080

Remit Address: PO Box 3889

City, State, Zip: Sarasota, FL 34243

PRIMARY BUSINESS:

Publisher/Producer


QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 20%

$ 21,000 -$ 50,000 20%

$ 51,000 -$100,000 20%

$ 101,000 - + 20%


Detail any other circumstances that can affect discounts:

Volume
SERVICE CHARGES:

None
RETURN POLICY:

100% on restockable books within 12 months of purchase


REFUND POLICY:

Credit memos issued upon receipt of restockable returns.


ORDERING INSTRUCTIONS
COMPANY: ProQuest-CSA LLC (Formerly:ProQuest Information and Learning).
Federal Identification Number: 36-3580102

      ORDERING INFORMATION:


Customers should direct orders for PURCHASE of library materials, to:
Name: Nancy Gerrard

Title: Contract Specialist

Street Address: 789 E. Eisenhower Parkway, P.O. Box 1346, Ann Arbor MI 48106-1346

E-mail Address: nancy.gerrard@il.proquest.com

Phone Number(s): (800) 521-0600 ext.2716

Cell Number (for State Purchasing use only): Not available

Toll Free Number: (800) 521-0600 ext.2716

Fax Number: (888) 241-5612

After hours Emergency Number: Not available

      QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Nancy Gerrard (Contract Issues) Antasia Savka-Klovski (Product Info)

Title: N/A

Street Address or P.O. Box: 789 E. Eisenhower Parkway, P.O. Box 1346

City, State, Zip: Ann Arbor MI 48106-1346

Phone Number: 800-521-0600 ext. 7021

Toll Free Number: 800-521-0600 ext.7021

Ordering Fax Number: 888-241-5612

Internet Address: govt_cs@il.proquest.com

Federal ID Number: 36-3580102

Remit Address: 6216 Paysphere Circle

City, State, Zip: Chicago, IL 60674
PRIMARY BUSINESS:

Publisher/Producer


QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 various

$ 21,000 -$ 50,000 various

$ 51,000 -$100,000 various

$ 101,000 - + various


Detail any other circumstances that can affect discounts:

Please call your UMI sales rep for current promotion details.


SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

shipping, handling, and appropriate taxes
RETURN POLICY:

State your policy on returning merchandise.

20% restocking fee
REFUND POLICY:

"The microform products you order are custom-produced and can be returned only if:

We make an error: Please inform Serials Customer Service as quickly as possible. We will be glad to provide a replacement at no charge. We request that you make a claim for full credit within six months. Call us at 800.521.0600 ext 2873 for assistance.

Your make an error or fail to specify a desired format, polarity, or film type: We will usually authorize product exchange of unused and undamaged goods. Because your order is custom produced, you will be assessed a service charge on the returned product which may not exceed 20% of the original order. We strongly recommend that you report your error within three months of receipt of your order.


In either case, inform your Serials Customer Service representative of the error and request permission to return the product. Please do not return any materials until you speak with a representative and receive return instructions. "
ORDERING INSTRUCTIONS
COMPANY: Pyramid Books
Federal Identification Number: 65-0754462

      ORDERING INFORMATION:


Customers should direct orders for PURCHASE of library materials, to:

Name: James Watson

Title: Director

Street Address or P.O. Box:

City, State, Zip: Boynton Beach, Fl. 33435

Phone Number: 561-731-4422

Toll Free Number:

Ordering Fax Number: 561-731-0202

Internet Address: www.pyramidbooks.net

Federal ID Number: 65-0754462

Remit Address: 544-2 Gateway Blvd.

      QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: James Watson

Title: Director

Street Address or P.O. Box:

City, State, Zip: Boynton Beach, Fl. 33435

Phone Number: 561-731-4422

Toll Free Number:

Ordering Fax Number: 561-731-0202

Internet Address: www.pyramidbooks.net

Federal ID Number: 65-0754462

Remit Address: 544-2 Gateway Blvd.

City, State, Zip: Boynton Beach, Fl. 33435
NOTE:

Duplicate form as necessary if you have multiple ordering locations. If this is the case, specify what region in Florida that location will service.



PRIMARY BUSINESS:

Library Materials Vendor/Jobber


QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 20%

$ 21,000 -$ 50,000 20%

$ 51,000 -$100,000 25%

$ 101,000 - + 25%
Detail any circumstances that can affect discounts in the space provided:

Multiple Single copies


SERVICE CHARGES:

N/A
RETURN POLICY:

15% restocking fee
REFUND POLICY:

Complete refund or credit under thirty days with invoice.



ORDERING INSTRUCTIONS
COMPANY: Quality Books Inc. (A)
Federal Identification Number: 3XXXXX (Please Contact Vendor)



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