ANNUAL REPORT & STATEMENT OF ACCOUNTS 50 This Division comprises
the Public Relations Section, the Publication and Operational Procedures Section and the Tax Advisory Services Section. It is mandated to ensure that all strategic, procedural, communication and advisory needs of stakeholders of the Authority are met in a timely manner and that all information
disseminated is accurate, timely, reliable and in keeping with the Laws and Regulations governing the Authority.
PUBLIC RELATIONS Staff produced forty-eight (48) prerecorded television programmes – Focus on GRA” and ninety-four
(94) prerecorded radio programmes – Revenue Update. Appearances were also made on television programmes such as Lets Talk Tax and Guyana Today and on the live radio programme Lets Gaff. During these programmes, staff focused on educating taxpayers thereby enabling them to comply with the various Tax Laws and Regulations. Some of the issues which were focused on during the programmes included Online/Mobile
payment facilities, automated driver’s Licence, Random Selection of imported consignments for examination, renewal of Liquor Licences,
Mortgage Interest Relief, Objections and Appeals, Tax Practice Certificate and obligations of self-employed persons among others. In addition, staff facilitated updates to the Authority’s website on five hundred and nine (509) occasions and the publishing of forty–three (43) tax
policies in the print media, conducted sixty-six (66) Random Selection of Imports and made six (6) visits to offices in various Regions to participate in events. The television, radio and print media were also utilized to publish advertisements which aided compliance by taxpayers. A total of seventeen (17) television, sixteen (16) radio and fifty-eight (58) print advertisements were published during the year under review. Further, staff also issued press releases on new initiatives
such as online payment, plastic drivers licence, the random selection of commercial imports and refund of taxes. They also arranged several press conferences, facilitated the conduct of workshops/tax sites/seminars and participated in special events such as the Career Fairs and trade expositions.
Booklets, brochures and tokens were distributed during the special events.
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