Annual report & statement of accounts


ANNUAL REPORT & STATEMENT OF ACCOUNTS



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Annual-Report-2014
ANNUAL REPORT & STATEMENT OF ACCOUNTS
56
J:
I
NFORMATION
T
ECHNOLOGY
D
IVISION

The Information Technology Division is mandated to provide coordinative, innovative, practical and timely information technology solutions to solve the business problems of the Revenue Authority.

During the year 2014, the Division successfully completed several projects despite the challenges experienced. With close collaboration between the Division’s two sections namely Applications and Infrastructure the requisite service and support was made available throughout the organisation to enable the successful achievement of objectives. The Division dedicated considerable resources to the development of an upgraded Total Revenue Processing System (TRIPS) - TRIPS 2.0. To this end staff reviewed and updated enhancement lists, built testing environment for the e-services component, conducted internal and user testing for the e-returns, e- declaration, refunds e-request and compliance e-request modules and generated test results. Staff also prepared analysis and software requirements documentation for several modules of the software including returns and schedules, taxpayer and tax type registration, manifest, warehouse and exemptions among others. Staff of the Division worked collaboratively with other parties on the introduction of plastic cards for drivers licence. They were involved in the design of the card, the assessment of suppliers and the finalisation of the solution. The requisite changes were made to the Licence Revenue Processing System
(LRPS). Appropriate development and testing were also carried out to facilitate the reintroduction of the Excise process into the Motor Vehicle module of the LRPS. The applications module of the software for Mortgage Interest Relief was completed and made ready for production while work on the refunds aspect of the software was halted pending finalisation of internal procedures. In an effort to provide an alternative means of making payments, reduce congestion at Headquarters and keep abreast with advancing technology, the Division collaborated with Commercial Banks and other financial institutions in the development of online payment facilities. Application software was developed and put into production to track queries related to Customs
declarations from the time the declarations are lodged to the time of approval in TRIPS. The requisite testing and training of users were completed and several reports were developed for use by Supervisors and Managers. In addition, there was development of the application to facilitate the Electronic

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