Annual Report 2002–03 Volume I
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- Quality—Client rights and obligations
Departmental outputsCostRatio of departmental expense to administered expense For every dollar spend on administered items under Output Group 2.2 in 2002–03, 23.8 cents were spent on departmental outputs. Policy adviceQuality—Client satisfactionMinisters and Ministers’ offices are satisfied with the quality of policy advice and FaCS meets standards for policy advice Ministers and their offices did not provide feedback on individual output groups but did provide feedback on departmental performance as a whole. Information on ministers’ and their offices’ assessment can be found in Part two—Ministerial and parliamentary services. Technical quality of policy advice for Outcome 2—Satisfactory.
321 ministerial submissions and other written briefings or advice prepared; 395 ministerial replies to correspondence completed. Price$15.0 million Purchasing, funding and relationship managementQuality—AssuranceFaCS ensures that service providers meet terms and conditions of funding Service agreements/contracts that meet legislative, government policy and FaCS requirements are in place with all service providers FaCS Business Partnership Agreement with Centrelink specifies objectives and requirements for delivery of concessions and community support and for Centrepay and the Rent Deduction Scheme. QuantityNumber of contracts/service agreements under management—1574 Number of service providers under management—1472 Price$19.2 million Research and evaluationQuality—AssuranceResearch and evaluation is of a high standard (timely, fulfils terms of reference, complete, methodologically sound) and contributes to policy understanding and development Evaluation and research for the Stronger Families and Communities Strategy met the required standards. The evaluation framework has been completed and the evaluation is underway. The final evaluation report is due in 2005. Research that contributes to understanding of building family and community capacity was undertaken regularly throughout the year. QuantityMajor pieces of research and evaluation completed—1 Price$7.5 million Service deliveryQuality—AssuranceService providers deliver services to the standards agreed with FaCS All service providers delivered services to agreed standards Quality—Client rights and obligationsNumber of reviews and appeals Table 40: Reviews and appeals—Output Group 2.2
Control of incorrect payment and fraud: savings in administered items arising from compliance activities Control of incorrect payment and fraud with respect to Remote Area Allowance, Telephone Allowance and Pharmaceutical Allowance is included in the sections of this report dealing with the qualifying payments. Price$13.1 million—Centrelink $0.06 million—Other Directory: sites -> default -> files files -> Answer True False 2 points Question 2 files -> Northern England’s set-jetting locations files -> Nstructions for Acquiring Excess Equipment online, through the 1033 Program files -> Occupational health and safety files -> The Black Panther Party’s Ten Point Program files -> International programs roel profile files -> Fermi Questions a guide for Teachers, Students, and Event Supervisors Lloyd Abrams, Ph. D. DuPont Company, cr&D/ccas experimental Station Wilmington, de 19880 files -> Personal Information Name: Maha Al-Ammari Nationality: Saudi Relationship Status Download 1.71 Mb. Share with your friends:
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