Annual Research Institutes Reports



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3.2. CAM Report

The Centre for Advances in Marketing concentrates on streams of research into branding (particularly SME and financial services), cross-cultural marketing and marketing communications as well as encouraging collaborative and interdisciplinary research, for example pedagogy. The research undertaken by researchers publishing at national and international level provides a platform for practitioner engagement in these streams. The Centre also supports doctoral research with a growing cohort of research students engaged in high level enquiry.




Research Themes in CAM




Theme one - Consumer and Cross-cultural Behaviour

Understanding customers is one of the basic precepts of marketing and continues to receive high priority within the marketing discipline (www.msi.org). Cross-cultural marketing research focuses on examining how culture influences marketing activities and consumer behaviour and how marketing strategies can be adapted to be effective across different cultures. Research in the department focuses on consumer behaviour in the context of services (Dawes Farquhar) and cross-cultural contexts (Czarnecka) benefiting those organizations who seek to provide innovative and culturally sensitive marketing approaches in highly competitive markets.




Key faculty members:

  1. Farquhar, Jillian (Prof.)

  2. Czarnecka, Barbara

Theme two - Marketing Strategy (Branding)

Marketing managers continue to seek new approaches to segment markets and position brands and reflecting recent interest in the co-creation of customer value in products and services. Incorporating demographic shifts and concomitant changes in tastes and habits are critical to new marketing strategies. To respond to these changes and to address specific deficiencies in current branding approaches such as attempts to create differentiation, research in the department proposes alternative models of branding such as stakeholder models (Dawes Farquhar) and addresses the needs of specific business sectors, such as SMEs (Parrott) contributing to streams of research that challenge industry practices.


Key faculty members:

  1. Farquhar, Jillian (Prof.)

  2. Parrott, Guy

Publications





  • Parrott, G., Roomi, M. and Holliman, D. (2010) ‘Analysis of the effectiveness of marketing programmes adopted by small and medium enterprises’, Journal of Small Business and Enterprise Development, 17 2.

  • Farquhar, JD and Rowley, J. (2009) “Convenience: a services perspective”, Marketing Theory, 9, 4, 1-14.

  • Liang, C-J., Wang, W-H. and Farquhar, J.(2009), “The Influence of Customer Perceptions on Financial Performance in Financial Services” International Journal of Bank Marketing, 27, 2, 129-149.

  • Parrott, G. (2010) ‘Redesigning the first year business curriculum at The University of Bedfordshire’, The International Journal of Management Education, 8, 2, pp13-21.



Practitioner piece


  • Farquhar, JD. (2009), “International explorer expatriate survey”, International Journal of Bank Marketing, 27, 3, 242-246.



Refereed conference papers

  • Asmussen, B., Harridge-March, S., Occhiocupo, N. and Farquhar, JD, (2010), “The Emergence of the Internet-Based Democratisation of Brand Management: A First Conceptualisation”, Academy of Marketing Conference, 6-9 July, Coventry.


  • Asmussen, B., Farquhar, JD., Harridge-March, SP. And Occhiocupo, N (2010), “In the online age, are stakeholders the new brand managers? An exploration of the internet-based democratisation of corporate brand management”, European of Marketing Conference, 26-29 May, Copenhagen.

  • Parrott, G., Parkin, E., Beaumont-Kerridge, J. (2010) Redesigning the first Year Curriculum at the University of Bedfordshire. EFYE Conference, May 26-28, Antwerp, Belgium.

  • Siekmann, A., Farquhar, J., Skinner, D. and Blackburn, C. (2010), “Impulse purchasing”, Academy of Marketing Conference, 6-9 July, Coventry.

  • Asmussen, B., Farquhar, JD. and Harridge-March, SP, (2009), “In the online age, are stakeholders the new brand managers? An exploration of the internet-based democratisation of corporate brand management”, Academy of Marketing, Brand, Identity and Reputation SIG: 5th International Colloquium, Cambridge.

  • Beaumont-Kerridge, J., Parkin, E. and Parrott, G. (2009), ‘Real Employers, Real Business Tasks: Do Students Perceive the Employability Benefits?’ BMAF Conference, 28-29 April, Cardiff

  • Asmussen, B., Farquhar, JD. and Harridge-March, SP, (2009), “Brands as hyper-organic beings –a new metaphor for service branding”, The 4th International Conference on Services Management, Managing Services across Continents.8-9 May, Oxford

  • Beaumont-Kerridge, J., Parkin, E. and Parrott, G. (2009), ‘Business Students: Living a Metaphor as Employees’, Future of Learning Conference, 19-21 August, Ashridge Management College.

  • Beaumont-Kerridge, J., Parkin, E. and Parrott, G. (2009), ‘A New Curriculum for the Real World’, European First Year Experience Conference 13-15 May, Groningen.

  • Danbury, A. (2009), "What is in it for me? An exploratory study of the impact of involvement and attitude on clinical trial behaviour", International Conference of Research in Advertising, Klagenfurt.

  • Farquhar, J. (2009), “Branding for stakeholder relationships in high street financial services”, 4th International Conference on Services Management across Continents, 8-9 May, 2009, Oxford.

  • Parkin, E., Parrott, G., Mathews, B., Beaumont-Kerridge, J. (2009), ‘A New Curriculum for the Real World’. EFYE Conference, April 13-15, Groningen,

  • Parrott, G., Parkin, E., Mathews, B., Beaumont-Kerridge, J. (2009) ‘ISIS (Innovative Skills & Interactive Students)’. EFYE Conference, April 13-15, Groningen.

  • Parkin, E., Parrott, G. (2009), ‘Real Employers, Real Business Tasks: Do Students Perceive the Employability Benefits? The Future of Learning Conference, Ashridge Management College, August 19-21.

  • Young, L. and Farquhar, J. (2009), “Plying with matches: an investigation in encouraging family engagement in football matches”, Academy of Marketing Conference, 4-7 July, Leeds.





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