4. IPP HANDS-ON (from day 2) A demonstration on the use of the IPP was conducted by the facilitators, and the portal was extensively tested by the participants.
4.1 Objective The purpose of the hands-on session was both to train participants in the use of the IPP, and to identify any remaining design or usability issues with the system when used outside FAO headquarters. A secondary objective of the pilot workshop was a practical test of the training environment installation of the IPP.
4.2 Navigation/browsing Exercises:
Exercises to browse based on real examples proved useful (e.g. finding specific contact point information; finding the pilot workshop details under the ‘events’; ICPM reports; reply to inquiries such as related to ISPM #15; etc.); more use could be made of these in future. Balance of time was generally felt to be OK, with a correct balance being half-day pure navigation as introduction to 2.5 days data entry.
Suggestion: introduce a ‘quiz’ as a fun exercise once users have become familiar with browsing.
4.3 Data entry System stability and reliability still requires considerable improvement and created major problems in data entry particular on Day 2 of the workshop (see Workshop Evaluation report in Appendix 5 and technical note on system performance in Appendix 6)
Each country was assigned practical hands-on work and each report was presented to the workshop and discussed. Details of the reports are found in the CD folder [IPP practical reports]
Suggested improvements/system changes:
under “All National Information” and sub-heading “Description of NPPO”: add a column “country”, so that users can immediately see to which country the NPPO description refers
IPPC contact point: need to be able to have no name (i.e. currently obligatory, but should not be). However, name and title/position only to be changed by Chief Editor
Forms: remove “Relate to topic” field on all NPPO data forms
Subtopic form: remove “Translate option” on all NPPO forms
Keywords: Participants have begun listing additional keywords they felt should be added to the ‘select keyword’ list, and will notify the Secretariat separately (e.g. interception); changes to Commodity keywords (which are based on HS customs codes) will need more discussion among colleagues and trading partners if they are to be modified
Modify all forms to refer to “Commodity Groups” instead of “Commodity Keywords”
Pest reporting form – allow multiple selections for “pest status”
Make updated help manual available online. Add realistic examples from (pilot) country work.
Updates: if a form has not been completed and wasn’t submitted prior to a break, the information may be lost
Search: show dates on search results pages for IPP (month and year) as per www.ipfsaph.org; dates also needed on the pages listing national data.
NPPO country page: if the ‘National’ site opens, the user gets to the bottom of the page, which is not convenient
NPPO country page: national sub-topic to include above the national data, a list of the three (or five – to be tested) most recently items added to the national page (drawn automatically from the topic)
Use 15 words max for the website short description for the mouseover text on the “Add a website” form (as per help manual)
Add the delete button to the pest reporting form where the Chief Editor has logged-in
News on home page should be secretariat only – national news should appear under a separate NPPO button; if an NPPO wants a news item added to the home page, the NPPO could request the Chief Editor to do so.
Calendar and News cached pages currently display same information for NPPO, RPPO and Secretariat – these should be separated