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IPP HANDS-ON (from day 2)



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4. IPP HANDS-ON (from day 2)
A demonstration on the use of the IPP was conducted by the facilitators, and the portal was extensively tested by the participants.
4.1 Objective
The purpose of the hands-on session was both to train participants in the use of the IPP, and to identify any remaining design or usability issues with the system when used outside FAO headquarters. A secondary objective of the pilot workshop was a practical test of the training environment installation of the IPP.
4.2 Navigation/browsing
Exercises:
Exercises to browse based on real examples proved useful (e.g. finding specific contact point information; finding the pilot workshop details under the ‘events’; ICPM reports; reply to inquiries such as related to ISPM #15; etc.); more use could be made of these in future. Balance of time was generally felt to be OK, with a correct balance being half-day pure navigation as introduction to 2.5 days data entry.
Suggestion: introduce a ‘quiz’ as a fun exercise once users have become familiar with browsing.


4.3 Data entry
System stability and reliability still requires considerable improvement and created major problems in data entry particular on Day 2 of the workshop (see Workshop Evaluation report in Appendix 5 and technical note on system performance in Appendix 6)
Each country was assigned practical hands-on work and each report was presented to the workshop and discussed. Details of the reports are found in the CD folder [IPP practical reports]
Suggested improvements/system changes:


    • under “All National Information” and sub-heading “Description of NPPO”: add a column “country”, so that users can immediately see to which country the NPPO description refers




    • IPPC contact point: need to be able to have no name (i.e. currently obligatory, but should not be). However, name and title/position only to be changed by Chief Editor




    • Forms: remove “Relate to topic” field on all NPPO data forms




    • Subtopic form: remove “Translate option” on all NPPO forms




    • Keywords: Participants have begun listing additional keywords they felt should be added to the ‘select keyword’ list, and will notify the Secretariat separately (e.g. interception); changes to Commodity keywords (which are based on HS customs codes) will need more discussion among colleagues and trading partners if they are to be modified




    • Modify all forms to refer to “Commodity Groups” instead of “Commodity Keywords”




    • Pest reporting form – allow multiple selections for “pest status”




    • Make updated help manual available online. Add realistic examples from (pilot) country work.




    • Updates: if a form has not been completed and wasn’t submitted prior to a break, the information may be lost




    • Search: show dates on search results pages for IPP (month and year) as per www.ipfsaph.org; dates also needed on the pages listing national data.

    • NPPO country page: if the ‘National’ site opens, the user gets to the bottom of the page, which is not convenient




    • NPPO country page: national sub-topic to include above the national data, a list of the three (or five – to be tested) most recently items added to the national page (drawn automatically from the topic)




    • Use 15 words max for the website short description for the mouseover text on the “Add a website” form (as per help manual)




    • Add the delete button to the pest reporting form where the Chief Editor has logged-in




    • News on home page should be secretariat only – national news should appear under a separate NPPO button; if an NPPO wants a news item added to the home page, the NPPO could request the Chief Editor to do so.




    • Calendar and News cached pages currently display same information for NPPO, RPPO and Secretariat – these should be separated



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