Capability 1C1 Great Western Railway (gwr) Defining Learning Outcomes

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  Assessment – an e-learning module within each workshop included a knowledge assessment; 92100% pass rate.suggests it must’ve been too easy
  
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  Learning Pathways – monthly reviews of managers’ ongoing action plans to apply the learning in the workplace.
  
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  Presentations – end-of-programme presentation by the managers to the GWR exec of what they learned and the tangible impacts from their action learning set teams
  
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  IMPACTS – based on the Kirkpatrick evaluation model for levels 2-4 each manager completed feedback via our IMPACTS system - http://www.impacts.co.uk/gwr/ on what they intended to do and results achieved.
  
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  Feedback forms – each manager completed what they are going to do differently
  
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We created training session plans (Appendix 2 Attachment) and these were reviewed by GWR’s L&D team and key stakeholders. These included learning styles, activities and timings.

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  Engaging the managers before the workshop with emails and communications to include pre-course objectives, agendas. Pre-course text messages as reminders leading up to the workshop.
  
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  Pre-workshop meetings between delegate and their line manager to discuss objectives and action plans; creates buy-in, engagement and commitment.
  
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  Pre-course work – we emailed managers with coursework before each workshop. Chasers and texts were made to remind them to complete.
  
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  Delegate numbers limited to 15 per workshop so they were personal and interactive
  
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  Real-life case studies used to bring the learning to life and make it relevant
  
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  Catered for different learning styles
  
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  Workshops included multi-media, videos and role plays
  
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  Accelerated learning techniques - involved the managers, using physical activities, creativity, music, images, colour, and other methods designed to get them deeply involved in their own learning. music, toys [this looks interesting – presumably this was part of making it engaging – a few words to expand might be useful here. Same comment for materials at the end. Did you make your materials unique and memorable or permanently useful?]
  
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TESTIMONIAL WOULD BE GREAT HAVE ASKED FOR IT