Capability 1C1 Great Western Railway (gwr) Defining Learning Outcomes


Example of Action Planning Document



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Example of Action Planning Document

Based on the 70-20-10 learning model, the micro-learning videos were catalysts for informal and self-directed learning back in the workplace.

In-between the face to face sessions the micro-learning videos were automatically emailed out on a webpage in the months in-between the sessions to keep the managers engaged and for them to take action back at work.

We created the following micro-learning sessions:



  • Managing Vs Leading

  • Emotional Intelligence

  • Communication Skills Masterclass

  • Empowering Your Staff

  • Managing Performance

  • Giving & Receiving Feedback


Features

  • 3 to 5 Minute Sessionsthey were short, focused sessions based on 1 or 2 key topics to keep engagement levels up

  • Accessible – the sessions were accessible, compatible with multiple platforms, and searchable.

  • Action Planning – Each session came with 3 actions that the delegate needed to implement within the next month thus bringing the learning to life. These were then covered on the face to face session at the start of the next workshop

  • Support – delegates could email a “Virtual Trainer” with any questions and a trainer would respond within 3 hours

  • Design – the format included rich media that lead to better retention of knowledge

  • Agile – the sessions were created and deployed much quicker than traditional elearning. We could create quickly off the back of a workshop and hence make it very relevant to the learners

  • Legacy Asset – the sessions were to be used for new management induction and hence has a life time value/benefit associated with them

  • Learning Styles – these were first time managers and pre-dominantly young in age. These sessions really appealed to millennial learners with short attention spans

The Benefits

  • £5,000 Cost Savings – Training Fees – the 6 sessions delivered across 20 managers instead of additional ½ day sessions saved an estimated £5,000 in face to face delivery fees (1 groups x 3 days = 3 delivery days (plus design) minus development fees for sessions)

  • £6,000 Cost Savings – Travel Expenses – would have been 3 days x 20 managers x 2 (to and from training venue) = 120 travel expenses. Assumption of a minimum £50 claim; savings = £6,000

  • 240 Hours Saving In Travel Time – 120 instances of traveling to and from the training venue. Average of 2 hours travel time = 240 hours travel time

  • 240 Hours Saving In Classroom Time – 6 x 3 hour workshops for 20 managers would have been 360 additional classroom hours. The micro-learning sessions take 5 minutes, increase to an hour with the application in total (total time is 6 x 1-hour x 20 managers = 120 hours)


Relevancy & Design



Future Application

Based on the success of these sessions we are creating a concept called “60 Second Courses” http://www.mtdtraining.com/60sec



This will take the 70-20-10 model onto the next level




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