Computer hardware servicing


“How to configure peer to peer workgroup network step by step Guide” Retrieved from http://computernetworkingnotes.com/basic-workgroup-networking/workgroup-set-up.html-



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“How to configure peer to peer workgroup network step by step Guide” Retrieved from http://computernetworkingnotes.com/basic-workgroup-networking/workgroup-set-up.html-


“How to make an Ethernet cross over cable” Retrieved from http://www.makeuseof.com/tag/ethernet-crossover-cable/
“Occupational Safety Precautions” Retrieved from
“peer to peer networking” Retrieved from http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bph05694-
“Ping Tim Fisher” Retrieved from http://pcsupport.about.com/od/commandlinereference/p/ping-command.htm-
“Puzzles for ActivitiesRetrieved from http://puzzlemaker.discoveryeducation.com/CrissCrossSetupForm.asp
“System Configuration utility” Retrieved from http://moderncomputerskillsandtraining.com/?page_id=2950-
“Turn On the Windows Firewall” Retrieved from http://windows.microsoft.com/en-ph/windows/turn-windows-firewall-on-off#turn-windows-firewall-on-off=windows-7
“Windows Registry” Retrieved from http://pcsupport.about.com/od/termsr/p/registrywindows.htm--

http://info.psu.edu.sa/psu/cis/kalmustafa/CISCO/Lecture%20Slides/ITE_PC_v40_Chapter2.pdf




K to12 BASIC EDUCATION CURRICULUM

Information and Communications Technology

COMPUTER HARDWARE SERVICING

(SPECIALIZATION)



Module 4

Maintaining computer systems and network

Quarter 3-4 60 hrs




CONTENT STANDARD

The learner demonstrates understanding of the underlying concepts and principles in maintaining computer and network systems.

PERFORMANCE STANDARD

The learner independently demonstrates skills in computer systems as prescribed in the TESDA Training Regulations.

LEARNING COMPETENCIES




  • Plan and prepare for diagnosis of computer systems errors

  • Diagnose and configure computer systems and networks

  • Inspect and test the configured computer systems and networks

  • Test Systems and Networks



        1. OBJECTIVES

Guided by the teacher and this module the learner is expected to:


Acquire knowledge, skills and underlying principles in the process and delivery of Computer Hardware Servicing such as:
1.Plan and prepare for the maintenance of computer systems and networks

    • Follow OHS procedures in maintaining computer systems and networks

    • Plan on how to maintain computer and networks systems

    • Identify faulty computer and networks systems

    • Identify tools in maintaining computer and network systems

    • Inspect testing equipment/devices

    • Check PC specifications

    • Verify network functions and specifications

2. Maintain computer systems


    • Follow OHS procedures in maintaining computer systems

    • Identify faulty computer systems

    • Test normal functions of computer systems

    • Perform repair and replacement of faulty computer systems

    • Adhere to the recommended schedule and techniques in maintaining and cleaning computer systems

    • Respond to sudden breakdowns of computer systems in accordance with established procedures

3. Maintain network systems


  • Follow OHS procedures in maintaining network systems

  • Identify procedures in maintaining network systems

  • Check or run the diagnostic software

  • Adhere to the recommended schedule and techniques in maintaining and cleaning network systems

  • Respond to sudden breakdowns of network systems in accordance with established procedures

  • Run the burn-in test on computer systems


4. Inspect and test configured/repaired computer systems and networks

    • Follow OHS procedures in maintaining network systems

    • Maintain the computer systems and networks to ensure safe operations

    • Run or conduct computer to computer communications

    • Connect computer systems to the internet

    • Computer system and network checked to ensure safe operation

    • Run the burn-in test on computer systems

    • Conduct final inspection on the tests undertaken

  • Prepare technical reports that comply with the job requirements


        1. PRE-ASSESSMENT




  • Guide learners in assessing their prior knowledge and skill in Computer Hardware Servicing using:





Direction: Listed below are some of the most important skills that you must gain in order to render quality service when you enter the real world of Computer Hardware Servicing. Read the skills carefully. Write “YES” if you are familiar with the skill and “NO” if not. Feel free to answer each skill. Write your answers in your notebook.

I can…

YES

NO

Plan and prepare work to ensure occupational health and safety (OHS) policies and procedures are followed







Obtain materials, tools, equipment and testing devices needed to conform with job requirements







Interpret work instructions according to job requirements







Obtain computer components/devices/systems and determines its location prior to installation







Install equipment / devices / systems in accordance with job requirements*







Check / Test devices / systems and / or installations to determine the conformity to job requirements *







Check computer systems and networks for configuration in accordance with specifications and requirements *







Diagnose fault or problem in the computer systems and networks in line with standard operating procedures (SOP) *







Configure the identified systems and networks based on specifications and job requirements *







Inspect and test configured computer systems and networks in conformity with manufacturer's instructions / manual *







Correct / Adjust components or parts of computer systems and networks in accordance with job requirements *







Test computer systems and networks to ensure safe operation







Perform scheduled / periodic maintenance in accordance with manufacturer's requirements







Can make needed repairs / replacements in accordance with established procedures, when necessary.







Clean and clear worksite of all surplus/excess materials in accordance with company SOP









        1. LEARNING GOALS AND TARGETS

Based on the objectives of the lesson and results of the pre-assessment, let the learners define their personal goals and targets to be achieved at the end of this module. Ask the learners to write their goals/targets on their notebook/ answer sheet.



  • Discuss the use and relevance of setting goals and targets for the mini- course.

  • Assist/Guide learners in accomplishing their goals and targets using the format provided in the module.



IV. PROCESS AND DELIVERY

Lesson 1. Procedures in Planning and Conducting Maintenance

What to KNOW

1.1 Follow OHS procedures in maintaining computer systems and networks

  • Guide the learners in identifying the different maintenance procedures in taking care of computers.

  • Show images of an ideal computer laboratory atmosphere. Get a picture of a well-setup computer laboratory of a school or university in your community. Ask their best practices

  • Show video on http://www.youtube.com/watch?v=WOpHmjDyMPE


Diagnoses of Faulty Computer and Networks Systems

Preventing Computer Systems Failure


  • Discuss the lesson on pages 192-204.

  • Present to the learners the different maintenance procedures in taking care of computers.

  • Refer also to this link: http://www.wikihow.com/Prevent-Computer-Failure

  • The teachers must have a wide idea on Network Problems and the actions must be taken.

  • Must have a firsthand experience of everything.


1.2 Plan on how to maintain computer and networks systems

Procedures in using Computer System and Network System Tools
Procedures in using Computer System and Network System Tools

  • Discuss the lesson on pages 205-208.

  • Orient the students with the different procedures in using computer and network system tools.

  • Refer to this link http://www.gcflearnfree.org/windowsxp/16/print

  • Guide the students in designing a systematic monitoring plan for hardware. Show more samples.

  • Present other pc cleaning tools in this web linkhttp://www.tomsguide.com/us/pictures-story/386-pc-cleaning-tools-utilities.html




    1. Check PC specifications

  • Show list of a computer specifications and incorporate all the required hardware parts.

  • Select the ideal brand for computer specifications.

  • Compare specifications, their brand name at its functionality.

  • Ask from a certain computer shop or sales on their hardware list and specifications.


1.4 Computer Specifications

  • Discuss computer specification on page 210-214.

  • Educate the learners about the different computer specification available in the market.

  • Show samples of the different brand names and their products using images. Include price list for them to have an idea.




    1. Verify network functions and specifications

  • Identify all the network hardware requirements.

  • Evaluate brand names and their specifications.

  • Let the students create a diagnostic plan for a personal computer applying the maintenance procedure for hardware and software with the use of the different tools, materials and equipment.

  • Show a complete list of a required network hardware in setting up connections.

Networking Hardware Requirements

  • Discuss the lesson on page 217-221.

  • Present the necessary network hardware requirements.

  • Discuss the purpose and functions of the different network hardware.

  • Show sample of network specifications

What to PROCESS

Slide Show Computer and Network Errors

  • Let the students answer the activity on page 204.

  • Ask the students to interview computer technicians or hardware specialists on their immediate community.

  • Let them have an online research.

  • Ask the students to present their work using Powerpoint or in manila paper.

  • Let the students discuss their work on the class.

Investigate and Interpret: Computer Systems Check

  • Students will answer the activity on page 208.

  • Let the students check the current status of a computer before making any updates. You may assigned one computer per students if computer units are available or Group them and assigned one computer for them. Let the students interpret the results after making an updates.


Area

Status

(Before Updates)



Status

(After Updates)



Security







1)Anti-Spyware Programs







2)Anti-Virus







Maintenance







1)System Maintenance









Internet Research

  • Students will answer pages 215-216.

  • Guide the students in answering the worksheet. Show examples on hardware components, their specifications and cost.

  • Let the students browse online.

  • Let the students go to the community and ask the computer stores and shops.

Network Layout

  • Let the students answer the activity on page 221.

  • Ask the students to bring their drawing materials.

  • Let them draw a simple schematic layout of one computer connected to a network system.

  • Guide them on the requirements needed to setup network connections.

Direction: In a short coupon, students are task to draw a simple schematic diagram of a computer connected to a network. Label the parts and present their drawing to the class. Students work will be rated according to the following criteria:

CRITERIA

Excellent

4

Good

3

Fair

2

Poor

1

Adherence to the proper network setup (50%)

-drawn the diagram with right setup













Workmanship (20%)

-Had organized materials and tools while accomplishing the task and has time management













Quality of work (30%)

-the final output is neat













What to REFLECT and UNDERSTAND

Pictorial Tour

  • The students will answer the activity on page 204.

  • Instruct the students to group with five members and let them have a research on the different diagnosis on faulty computer and network systems.

  • Tell them to have a pictorial documentation of their activity. And ask them to give captions or make a narrative reports.


Investigative Report

  • Answer activity on page 209.

  • In this activity, the students may search online about computer systems status or interview a practitioner lending a service in computer hardware servicing.

  • Encourage them to make profiling as a source of evidence of their reports.

  • Ask the students to make documentations.


Read and Study

  • Let the student answer the activity on page 216.

  • Instruct the students to conduct an internet research activity on the information about the components they need to complete for costumers computer. Give them a sample brand and model number, its features and cost.

  • Make a market scanning and look for business establishments for computer sales and services. Create a price list of brands and sample model of computer parts with its price.

  • Show a sample complete hardware components and their prices.




    Read and Study: Making Checklist

    Direction: To expand your understanding about computer specifications. Make a market study on components, its brand, functionality and cost. You can ask computer vendor of the price lists and inquire of its specifications. Choose two brands then make comparisons. Be ready for an oral presentation.



    Components

    Brand No.1

    Cost

    Brand No.2

    Cost

    Strengths

    Weakness

    Processor













    Motherboard













    Memory













    Graphic Card













    Sound Card
















    Performance Score Card

      Details

      Points

      Brand Model is precisely given



      Cost are based on the market selling price



      Strength/Weakness are realistic



      Presentation (Clarity of the voice)




    Score Reference:

    0 = Some facts are clearly inconsistent with source material



    1= Some facts are questionable/unrealistic

  1. = All facts seem accurate/good.


Critical Review

  • Answer the activity on page 222.

  • Let the students create a table of specifications on network hardware. List brand names and compare.


Direction: To increase students understanding about network specifications. Make a market study on components, its brand, functionality and cost. Students can ask computer vendor of the price lists and inquire of its specifications. Choose two brands then make comparisons. Be ready for an oral presentation.


Components

Brand No.1

Brand No.2

Cost

Router










Hub 8-port










UTP cable










Rj45 connector










Sound Card












What to TRANSFER
Video Demo Application of Diagnosis on Faulty Computer and Network Systems

  • Students will do activity on page 205.

  • Tell the students to interview computer technicians in their community and ask certain computer problems they encountered and their procedures in diagnosing it.

  • After the interview, let the students have their own simulation on diagnosing faulty computer and network systems.

  • Guide also Students to use or browse youtube.com on diagnosing procedures with the said topic.

  • Rate the students according to the rubrics:




CRITERIA

PERCENTAGE

SCORE

Accuracy (Accurate role and function of a device was accurately shown)

30%




Presentation (Organization or sequence of the play, appropriate gestures was used)

30%




Clarity (Clearly delivered each diagnosis)

30%




Team work (cooperation of each member)

10%




Performance Rating





Magazine Article

  • Answer activity on page 209.

  • Let the students write an article on the risk about turning off messages about spyware and virus protection.

  • Students may base their idea on the interview taken.

  • Encourage students to ask help from their English teachers in generating idea.

Directions: To extend more your understanding about computer systems status. Search online or you can also interview a practitioner while lending a quality service in computer hardware servicing. Make an article with regards to the effect of ignoring computer problems. Using the guide questions in writing your article. Use striking title. Be creative. Be ready for an oral presentation.



    1. What is the risk of turning off messages about spyware and related protection?

    2. What is the risk of turning off messages about virus protection?



    Rubrics




Contents

Excellent (5)

Good (3)

Poor(1)

Spelling

Almost all words spelled correctly










Capitalization

Begins all sentences but one with uppercase letters.










Punctuation

Correct ending punctuation in every sentence but one.










Grammar

Simple sentences are grammatically correct.










Handwriting

Legible. Good spacing and alignment.













Total Points











Computer Specifications

  • Students will answer activity on page 217.

  • Make a market scanning and look for business establishments for computer sales and services. Create a price list of brands and sample model of computer parts with its price.

  • Show a sample complete hardware components and their prices.


Directions: In this activity, students will create a complete list of specifications of a one set desktop computers including its brand name and cost. Total all the amount and present it to the class.



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