All four interviewees shared instances where their industry had to hire expatriates due to a lack of local expertise in specific areas. Interviewee 1 mentioned hiring software engineers in charge of CAD/CAM design and machine learning from countries such as Lebanon, India, and Japan. They also shared that in some cases, the manufacturer’s assistance was required from Japan to Ghana to solve complicated vehicle faults.
Interviewee 2 explained that when encountering complex vehicle problems that cannot be solved locally, they reach out to their field support team in South Africa. If South Africa cannot resolve the issue, they then seek assistance from Nissan Company in Japan. Interviewee 3 stated that they hired specialists from Germany and Pakistan to assist and train engineers in using the star diagnostic machine for new model vehicles, such as the X Class Mercedes vehicle. Interviewee 1 (IE1) mentions hiring software engineers from countries like Lebanon, India, and Japan, as well as requiring manufacturer assistance from Japan to solve complex vehicle faults. This need for foreign expertise aligns with previous literature that discusses the challenges faced by industries in finding local talent with the
necessary skills, particularly in emerging technologies (e.g., (Hoyer et al., 2022; Sousa & Rocha, 2019)
Both Interviewee 2 (IE2) and Interviewee 3 (IE3) have sought assistance from external field support teams or engaged foreign specialists to address complex vehicle problems or train engineers in the use of advanced diagnostic machines. This finding supports the notion that engineers must engage in ongoing training and skill development to keep up with industry advancements (e.g., (Suraya et al., 2020;
P. Zhang & London, 2013). Additionally, Interviewee 4 (IE4) mentions employing expatriates with expertise in CAD/CAM design software and AI-based power manufacturing systems. They advocate for a shift in engineering education towards digitalization and global trends and propose a partnership between institutions and industry for equipment donations and long-term industrial training. This viewpoint is consistent with previous research (e.g., Leo Kumar, 2017; Regassa Hunde & Debebe Woldeyohannes, 2022) highlighting the significance of partnerships between academia and industry to better prepare students for real-world challenges. The interviewees provided examples of employing expatriates with expertise in software engineering, CAD/CAM design, machine learning, and advanced diagnostic devices. The findings highlight the need for enhanced engineering training and stronger collaboration between institutions and industry to develop students' digital skills and reduce reliance on expatriate labour. These perspectives are consistent with extant literature discussing the difficulties of locating local talent with the required skills and the significance of ongoing training, digitalization, and collaboration between academia and industry (e.g., Lanz et al.,
2019; Smyrnova-Trybulska et al., 2016).
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