Division of Student Affairs Annual Report 2015-2016



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Successfully implemented the peer-mentoring program for students with disabilities. This includes the application process, training curriculum, handbook, timeline, and evaluation, heavily collaborated with the Leduc Center for Civic Engagement for volunteer credits and / or small stipend


  • Improved Testing Facility accommodations for CAS students by providing letters to faculty, deans of colleges, and the associate provost office, announcements at the New Faculty Institute and the Faculty Senate, and the on-line test registration automatic response feature reminding professors of their obligation to deliver exams no later than 24 hours prior to the test appointment or email their intentions




    • Achieved desired outcome of students properly receiving their accommodation because the Center had the exam printed and ready for administration at the time of the testing appointment



    • Instructed one-on-one and small group workshops and created materials on building executive function skills, test anxiety, and self-advocacy for students



    • Facilitated training, materials, and resources to a new graduate assistant regarding the peer mentor program, one-on-one academic and personal support, self-advocacy skills, and resource referrals to students




    • Improved visibility of CAS and the services it provides to students through display of informational posters and hand-outs campus-wide, links through other departments, and UMD Announce




    • Presented to New Faculty Institute, Academic Resource Centers, Student Transition & Achievement Resource Center, Orientation Leaders, and the UMD Ambassadors



    • Reviewed documentation for Admissions regarding SAT waivers for roughly 400 prospective students



    • reviewed documentation for accommodations for placement examinations for College Now



    • conducted staff retreat and professional development activities
    CENTER FOR WOMEN, GENDER, AND SEXUALITY

    Submitted by Dr. Juli Parker, Director

    I. SUMMARY OF THE YEAR

    This year was largely spent focusing on the VAWA grant education component, the push toward gender neutral bathrooms on campus, and Trans-friendly policy development.


    We continued spending time doing leadership development with our student staff - introducing for the third time, a “social justice moment” at staff meeting check-in. We have recorded all of the “social justice moments” as part of our learning outcomes for the school year.

    II. ACCOMPLISHMENTS OF THE YEAR
    1. Increase Opportunities for Student Learning and Engagement

    • Continue to seek funding for Miss Representation to Mass Representation as a permanent community service opportunity for UMassD Students—we worked closely with Ben Jones, Director of Development, Corporations & Foundations to identify foundations we could approach.

    • Build upon bystander intervention program with a more comprehensive social justice lens: LGBTQ aspects already included in the program. Have added a healing aspect for survivors and information on mental health

    2. Foster and Advance Social Justice and Diversity



    • Work with other campus departments to make preferred name options for students in COIN and online. This is now a system wide initiative. We have posted a “how-to” on our website

    • Offer programming on race & sexuality with FDUH. See list of events. Sponsored a talk and three movies on LGBT people of color.

    • The Director was asked to serve on the “new” Diversity & Inclusion council that met bi-weekly during the spring semester.

    • The Director wrote a “This I Believe” essay for first year orientation.

    • The Victim Advocate/Educator, along with a student worker, offered 9 Safe Zonei Training’s for the university community, training a total of 52 staff, faculty and students.

    • We co-sponsored an LGBTQ alumni panel with the CDC.

    3. Promote a Healthy and Safe Campus Community



    • Coordinate campus initiatives on sexual violence to be in compliance with OCR regulations. Our Victim Advocate/Educator was able to encourage 1,380 first year students to complete the online mandatory sexual violence program, prior to registration for spring 2015. She also offered 9 bystander intervention workshops: 4 Intro to College courses; 3 RA programs; 1 Greek Life and 1 for Pride Alliance. She had 4 interns from the departments of Sociology, Crime & Justice, Women’s & Gender Studies, and Anthropology

    • Reduce campus violence. Our number of student visits to the Victim Advocate/Educator stayed the same

    • Coordinate institutional response to hate and bias [with FDUH]. This project is ongoing. Along with the Corsairs Care site going live this August, there will be a comprehensive hate bias incident form connected to the site.

    • Offer a comprehensive multi-disciplinary training on prosecuting alcohol facilitated sexual assault with the DA’s office, local police departments, DPS, and the Women’s Center. We had almost 50 people attend from all areas. The evaluations were outstanding

    • Launch Corsairs Care Campaign—This is ongoing with a plan to launch during Week of Welcome

    • The Victim Advocate/Educator and Director submitted a $300,000 continuation grant to the DOJ’s Office for Violence against Women. We will hear if we receive it in September-October.

    4. Advocate for Student Affairs Infrastructure that Better Supports Student Needs



    • Increase web presence by adding pages for different programs and library. This is ongoing with launch of Corsairs Care site.

    • Provide a safe space. A trans student began a transgender support group that met weekly throughout the year called Gender Punks

    5. Professionally, the Victim Advocate/Educator completed the National Organization for Victim Assistance, Victim Assistance Academy 40 hour training from March through April of 2016. She will be joining the National Advocate Credentialing Program in July of 2016. I was selected to present as part of a panel at the National Women’s Studies Association in November 2017.


    6. The Director also serves as Assistant Dean of Students, and as such, responded to and handled 42 calls/incidents throughout the year, most with follow ups. She also took on advising the Theatre Company this year along with Zeta Lamda Chi, who she has advised for several years. Additionally, the Director was invited to speak on three different panels (domestic violence, education and representation of women in the Academy Awards) on a DC (Dartmouth Cable) TV show sponsored by the Bristol County Commission on the Status of Women.


    COUNSELING SERVICES

    Submitted by Dr. Christine Frizzell, Director



    I. SUMMARY OF THE YEAR

    The year began with Mika MacInnis, a former intern, assuming duties as senior staff. She completed the required supervised clinical hours for her post-doctoral residency during the year and passed the national licensure exam for psychologists in May.


    The Counseling Center began the year down one support staff due to Candy’s Hodge’s retirement in June. Clinicians and interns assisted Carol Olancin with receptionist duties and Ann Valentino assisted with purchasing until Lisa Ayotte joined us from the Career Resource Center in October. The director spent many hours staffing the front desk and experienced just how poorly the current setup worked with regard to maintaining client privacy and confidentiality. Attempting to make an appointment for a student with an unusual name without being able to spell the name back to the student when there were other students in the waiting area was a nightmare. A new reception station, with sound absorbing panels and a counter high enough to allow phone calls to be made with some degree of privacy, has been purchased and will be installed in a few weeks.
    We started the year with four doctoral interns but lost one in September. We took on a master’s intern later that September to partially fill the vacancy.
    Jana Sobczak, a clinical nurse specialist on the College of Nursing faculty, began working with us one day a week in September, seeing students for medication evaluation and management. An injury to Jana left many students without access to needed psychiatric services. Fortunately, Claire Olivier, a clinical nurse specialist with a local private practice, donated two days of professional time to the Counseling Center and took care of students who needed prescriptions renewed or initial evaluations for medication.
    As we have for the past six semesters, we brought in a part-time temporary clinician after mid-semester to help meet demand for services. Nancy Harper, who had filled this role in the past, was unavailable and we scrambled to find someone else. Fortunately, Pearl Bacdayan, a psychologist who has a private practice near campus, agreed to provide us 12 hours/week. A former extern, Cathy Catudel, also agreed to volunteer with us for 4 hours/week to help us through the end of the semester. We again had to implement a triage/waitlist system as we had the two previous semesters in Fall 2015.
    During Spring 2016, Nancy Harper returned as our part-time temporary clinician during the second half of the semester. We brought Nancy in a few weeks earlier than in past semesters and were able to avoid having to implement our triage/waitlist procedure.
    We implemented an “orientation to therapy program” this semester which provided students with a structured introduction to how to get the most out of talk therapy, ways to improve their self-care, and an introduction to mindfulness practices for anxiety management. We did a stress relief event that involved a petting zoo, thanks to our master’s intern, Mark Winsor, who provided baby goats, chickens, and dogs. We continued to do many outreach programs in CAS 101 classes. We found another clinical nurse specialist willing to work with us, who will start in the fall. Nina Szulewski is a UMassD alum and lives in Westport.
    A dozen students in treatment at the Counseling Center were hospitalized this year, an all-time high.
    Student concern regarding timely availability of mental health services on campus increased this year, as measured by student input at Shake the Ship, our student satisfaction surveys, and the annual Student Affairs survey. Students strongly indicate they find the wait time for intake and for psychiatry unacceptable and that they cannot see their assigned therapist as frequently as they feel they need to.
    The year will end with the retirement of the director, who has been a clinician in the Counseling Center for more than 23 years and director for more than 18. Preparation for this transition has been on-going throughout the year.

    II. ACCOMPLISHMENTS OF THE YEAR



    • The most significant accomplishment of the year is finding additional psychiatric help. The Center will have 2.5 days of psychiatric services available next year, which will significantly cut the wait time for these services. Jana Sobczak has agreed to provide some services over the summer, which will help with emergency situations, students who start psychopharmacology very late in the semester and need medication titration, and those students who are unable to find off-campus care.




    • We experienced a significant increase in applicants to our internship program this year, thanks to vigorous outreach to doctoral programs throughout New England by Sara Conklin, our training director.




    Goals/Objectives/Operating Plan for 2015-2016


    1. Continue to Meet Growing Demand for Services

    Refine and increase use of group counseling

    1.Continue encouraging first year students already in treatment to attend a group.

    2. Continue assigning Academic Success Group to interns.

    3. Implement a psychoed group focused on coping skills to help manage waitlist.

    4. Explore having mural painted in group room.


    5. Explore adding carpet to group room.

    6. Explore option for better heat/cooling for group room.

    7. Continuing devoting portion of staff meeting to discussion of how groups are doing.

    8. Provide yearly in-service on group therapy.



    On-going
    On-going
    Implemented Sept 2015
    Student group did not follow through

    Not attempted

    Not attempted
    On-going
    Completed Jan 2016


    Meet students’ need for psychiatric services

    1. Continue to frame this service as being for stabilization unless unusual circumstances preclude off-campus referral for maintenance meds.

    2. Update list of local providers.

    3. Recruit new provider/consultant.

    4. Continuing obtaining forms for preauthorization of medication from various insurance companies.



    On-going but problematic for many students
    On-going

    Completed March 2016

    On-going


    Manage end-of-semester crunch

    1. Continue triage plan established last year, if necessary.

    2. Closely monitor caseloads and bring in part-time clinician in timely way.



    Utilized in Fall2015, not necessary in Spring 2016

    Accomplished



    Use outcome measures to monitor and maintain quality of services

    1. Start student survey process earlier to increase response rate.

    2. Utilize support staff to help with collecting follow-up CCAPS.



    Accomplished
    On-going

    Maintain quality of front desk support of services.

    1. Hire and train new admin. Assistant.

    2. Hire temporary help if this position remains vacant past start of semester.



    Accomplished

    N/A


    Plan for retirement of director.

    1. Work with supervisor on this issue.

    2. Update policy manual.



    In process

    Not completed due to time constraints



    Address Staff Burnout

    1. Carefully monitor caseloads to ensure equitable distribution of work load.

    2. Distribute outreach activities more broadly.

    3. Add non-work study graduate student to help with scanning, scoring CAARS, researching materials for groups, etc.


    On-going
    On-going

    Information on cost gathered.






    1. Increase Resources for Counseling Center

    Develop Additional Space

    1. Oversee division of large office into two smaller ones and purchase furnishings.
    2. Upgrade upstairs meeting/group room to make it more functional and comfortable.

    Project cancelled

    Not addressed



    Increase effective of billing.

    1. Pursue credentialing of new clinician as soon as she is licensed.

    2. Review credentialing of all staff and pursue credentialing with new companies as appropriate.

    3. Monitor need for prior authorization for treatment and adjust as needed.


    Pending
    On-going
    On-going

    Increase effectiveness of Active Minds

    1. Provide group with mindfulness training.

    2 .Purchase stress release novelty items for tabling.

    3. Obtain informational packets from NIMH.

    4. Implement monthly movie night and purchase additional movies.

    5. Send leadership to national conference.


    Pending

    Pending


    Pending

    Not accomplished

    Accomplished



    Increase clinical staff

    1. Explore options for accreditation of internship program.

    2 .If construction project is completed on time, attempt to obtain one additional intern for this year.

    3. Recruit 4-5 interns for the following year.


    Accomplished
    N/A
    Accomplished

    Write Garret Lee Smith Grant application.

    1. Work with Beth-Ann Vieira over summer to complete draft of application for submission in the spring.

    2. Work with specific psych faculty to develop a mechanism for teaching mindfulness practices to a large segment of the campus and tracking effects.



    Not accomplished
    Not Accomplished




    1. Tactics from DOSA Strategic Plan

    Labyrinth Project

    1. Continue fundraising, involving at least one student group.

    2. Continue educating entire campus community.

    3. Obtain definitive answer from planning as to inclusion in master plan.


    Unable to recruit students.

    Accomplished






    1. Interdepartmental Goals

    Work with Health Services

    1. Decide how to acknowledge excellent assistance with receiving and sorting insurance payments by a particular staff member from accounting .

    2. Consult regularly on billing issues.

    3. Assign staff member from CC. to work with Beth-Anne Vieira on QPR training and send them for training to become a trainer.

    4. Continue to provide training to Peer Health Educators.




    Accomplished

    Accomplished

    2 staff trained as trainers

    Accomplished



    Work with Career Resource Center

    1. Meet with CRC staff and Paul Bacdayan to discuss group format for experiential learning program developed for Community Companions and how this might be implemented elsewhere.

    2. Do joint programming.



    Accomplished

    Pending


    Work with Library

    1. Continue and enhance involvement with Library’s stress reduction days.

    2. Include Active Minds in this.



    On-going
    Not accomplished

    Increase Outreach to Faculty and Staff.

    1.Continue participation in New Faculty Institute

    2. Invite faculty and staff in in-service programs as appropriate.

    3. Send letter or announcement introducing interns to campus.

    4. Participate in PTVL appreciation events.



    On-going

    On-going
    Accomplished


    On-going

    FREDERICK DOUGLASS UNITY HOUSE

    Submitted by Nicole Williams, Director



    I. SUMMARY OF THE YEAR

    Overall, the 2015-16 academic year was a successful year as it pertains to student development, advocacy, and the promotion of social justice. This year, we had the benefit of working with a full staff having hired a new Associate Director in July 2015. While there are always challenges to training new staff and planning comprehensive programs simultaneously, the Frederick Douglass Unity House staff worked as a strong team and was successful in developing and supporting a number of activities, events and services critical in fostering a diverse, inclusive and integrated learning environment for the campus community.

    As part of our mission, the Unity House aims to "assist students... develop their own sense of cultural identity and self-awareness while providing the university as a whole with a central area for learning more about other cultures and exchanging information about their own". To foster this intercultural exchange, we continue to foster a safe / “brave” and welcoming space for students. In the spring 2016 semester, we recorded 2933 total visits and served over 500. To note, this data only reflects recorded visits for the partial fall 2015 and spring 2016 semester, as we were unable to retrieve data for the entire fall semester. With the new technology, we are still learning its capabilities and the card reader did not store data for the entire year. We also came to realize the reader did not capture all the students who visited the Unity House, as some students’ cards were not recognized and some did not realize they needed to “swipe in” with their UMass Pass. In addition to those served in the center, we were able to outreach to many more students with the work we did outside of the physical FDUH space.

    We continue to recognize the importance of embracing the history of the Frederick Douglass Unity House and acknowledge the role it plays in the success of many students, particularly students of color. At the same time, we work to encourage all members of the UMass Dartmouth community to think critically and engage in topics relating to diversity, social justice, and privilege. The Unity House hosted and supported nearly 100 programs, activities, and collaborative events in 2015-2016. Programs included leadership seminars, faculty lectures and classes, de-stress days, student employment opportunities, Latino, Asian, Native/Indigenous, and Black heritage events, the Unity Fest (UMOJA 2016) – a new collaborative annual tradition celebrating diversity and unity, and the traditional ALANA graduation reception to name a few.

    The new and updated technology we secured last year continues to serve our students well and CITS continues to be a supportive, collaborative partner and resource for the Unity House staff and, most importantly, our students. Collaboration is vital for student success and student development. With this in mind, we continued our intentional efforts to increase collaborative programming across campus and with the greater community. We maintained our existing connections with areas such as the Center for Women, Gender, and Sexuality, the Black Studies Program, Crime and Justice Studies, CITS, student organizations, and community organizations such as the New Bedford Historical Society. We will continue to develop and nurture such vital collaborative relationships across campus and within the greater community.

    We continue to face broad challenges as we work to promote social justice, particularly as we engage in the global conversation and address violence against people of color. With state sanctioned violence and escalating hostility more visible in the media, our campus community struggles to understand and is seeking to learn how we can work to combat injustice effectively. As we work to explore the history of violence and reflect on our own community, policies, and practices, we will continue to dialogue and advocate for what is just in an effort to make changes at our own institution and society as a whole.




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