Division of Student Affairs Annual Report 2015-2016


Dave Bindman Jazz Ensemble (Royal Hartigan) (April 8, 2016)



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Dave Bindman Jazz Ensemble (Royal Hartigan) (April 8, 2016)

Performed in the FDUH in collaboration with Professor Morgan “Mwalim” Peters Spoken Word class. Presented by CVPA Professor royal hartigan. Sponsored by FDUH.


  • Unity Fest Committee presents UMOJA! 2016 (April 14, 2016)

UMOJA! 2016 was a celebration of culture, education, and social festivities that brought university members together to strengthen the Dartmouth campus and community. Several student organizations and university offices contributed and participated. Uyi Idahor, a Medical Lab Science major and Endeavor Scholar chaired the Unity Fest Planning Committee with advisement from FDUH staff. UMOJA allowed student organizations to highlight their events and included performances from the United Latino Society, UMassD Cheer, Pan African Dance, and others. Several staff members volunteered their time to assist with the event. The event was from 4pm to 7:30pm in the Campus Center. Committee includes representatives from Campus Services, SAIL, FDUH, HRE, and various student organizations.


  • Sexual Violence Survivor Art Show (April 21 – 28, 2016)

Organized by CWGS student Mariah Tarantino, the show featured several powerful art pieces from students, alumni, and friends of the university. A forum was provided at the opening to students who wanted to speak out against sexual violence or share their own experience. CWGS staff and staff from the local Women’s Center were available for any participants who needed to speak with a professional. Presented by Center for Women, Gender, and Sexuality. Sponsored by FDUH.


  • The Hotpot Experience ISAC (April 26, 2016)

As part of ALANA programming for Asian American/Pacific Islander students, the FDUH collaborated with the Asian Student Association (ASA) to explore the hotpot tradition that is a staple in many Asian communities. This program was led by FDUH Program Assistants, and consisted of a presentation by the ASA executive board on the hot pot tradition followed by a visit to the Hot Pot Buffett Restaurant located in the Chinatown district of Boston. 38 students attended both the presentation and the restaurant. Presented by the Asian Student Association. Sponsored by FDUH



  • Additional Student Support




  • FDUH hires a diverse student staff.

In the 2015-2016 academic year, FDUH employed 19 students through the federal work-study program, 1 volunteer and 2 interns.


Female

15




Black (Students’ identities include African American, African, Haitian, and Cape Verdean)

17

Male

7




Latin@ / Hispanic (Students’ identities include Puerto Rican, Dominican, Mexican)

3










Bi-racial / Multi-racial (Students’ identities include (Black, White, Native American)

1










White

1




  • FDUH continued to provide support for potential, new, and existing student organizations and student-initiated programs

    • Caribbean Student Association

    • M.E.N. (Moor Engaged Noble)

    • Rho Sigma Phi

    • We are Women

    • Zeta Phi Beta Sorority Incorporated

    • Black Student Union: Renaissance Ball

    • Black History Month Show

    • Sigma Phi Rho: Aids Benefit

    • Rho Rhoses Tea Party

    • United Latino Society: Soul with Sound Spoken Word Program

    • United Latino Society: Salem State Latino/a Connection Conference 2016

    • United Latino Society: New England Latinx Student Leadership Conference

    • NSBE (National Society for Black Engineers): Annual Conference

    • Chinese Student and Scholar Association: Chinese New Year Celebration

    • Several Affinity/Cultural student organizations hold open weekly meetings in the Frederick Douglass Unity House throughout the academic year

      • African Student Association Weekly Meetings (Mondays)

      • Asian Student Association Weekly Meetings (Tuesdays)

      • Cape Verdean Student Association Weekly Meetings (Tuesdays)

      • Black Student Union Weekly Meetings (Wednesdays)

      • United Latino Society Weekly Meeting (Thursdays)




  • While FDUH staff assist many of the affinity/cultural student organizations, we also serve as an official Advisor for several:

      • Director: Rho Sigma Phi, Zeta Phi Beta Sorority, Inc., Caribbean Student Association, United Latino Society

      • Associate Director: Sigma Phi Rho Fraternity, Inc., Phi Beta Sigma Fraternity, Inc., UMD Step Team

      • Administrative Assistant: D’SWORD Gospel Choir, Pan African Dance Group




  • Student Presentations / Training

    • RA Training Resource Fair (August 28, 2015)

    • “Multiple Social Group Identity/Intersectionality” Diversity Training for Resident Assistant staff (January 22, 2016)

    • Discussion, “Moving toward Cultural Competence” for Writing Center Tutors/Staff (April 15, 2016)

    • UNV 101 class presentations, STAR Center student staff, P.L.U.S. Alternative Spring Break [Associate Director]




  • FDUH was represented on various campus committees.

    • Director:

      • UMass Dartmouth Diversity & Inclusion Council

      • UMass Dartmouth Food Pantry Task Force

      • Event Policy Committee

      • Advising Roundtable

      • Unity Fest Committee (Advisor)

      • Student Conduct Administrator Review Panel

      • Financial Aid Search & Screen




    • Associate Director:

      • Event Policy Committee

      • Unity Fest Committee (Advisor)

      • 5 Search & Screen Committees (College Now, Office of Diversity, Equity, and Inclusion, Campus Services, and the Health Center (2))


HEALTH EDUCATION

Submitted by Beth-Anne Vieira, Assistant Director/Health Promotion



I. SUMMARY OF THE YEAR
LiveWell Office
Increased engagement with faculty and other UMass Dartmouth departments, including: Counseling Center, Psychology, Nursing, Unity House, CWGS, SAIL, Sociology, Sustainability, Women’s & Gender Studies, and Claire T. Carney Library. Collaboration included AOD, mental health, and sexual health programming and program development.
Peer Health Education Program

  • The Peer Health Educators assisted the Orientation Program with bystander intervention training and expansion of “Corsairs Care” messaging.

  • Trained 10 new student Peer Health Educators; nine students successfully completed the Peer Health Educator internship (Fall 2015)

  • Conducted Peer Health Educator Alumni Survey in (Fall 2015)

  • The Peer Health Educators attended the Bacchus Network Area 10 Conference at Harvard University.


Alcohol & Other Drug Prevention; Addiction + Recovery

  • Increased focus on prescription drug abuse, especially opiates

  • Seven Hills continued to provide free Narcan Opioid Overdose Prevention Training

  • Coordinated all aspects of Corsairs Care: Facing Addiction campus-community event

  • Assisted student leader with establishment of Young People in Recovery Chapter

  • UMass Recovery Collaborative established


HIV Testing

Seven Hills continued to provide free, confidential HIV testing on campus. HIV testing sites rotated between the Unity House, CWGS, and LiveWell Offices, resulting in a higher utilization of this service.


Health Assessment

Began comparative analysis of ACHA-NCHA II (Spring 2015)


Committees & Policy Work

  • Serve on the Alliance for Sexual Violence Prevention & Education; co-chair the Prevention & Education Sub-Committee

  • Assisted with the revision of the University Alcohol Policy

  • Chaired search for Director of Counseling Center

  • Member of SSC for the Coordinator of Institutional Research and Assessment

  • Served on the Endeavor Scholar Selection Committee

  • Serve on local Healthy Dartmouth & COPE Committees

Professional Development

  • National Meeting of the Higher Education Center for Alcohol and Other Drug

Prevention & Recovery (August 2015, Ohio State University)

  • Recovering Hope: A Community-Wide Response to Addiction
    Professional Symposium (October 2015, Whites of Westport)

  • Student Conduct Facilitator Training

  • Sponsored two webinars for UMass Dartmouth faculty + staff

    • Marijuana Update (September 2015)

    • Strategic Drinking: Exploring the Culture of Pre-Gaming & Implications for Practice (October 2015)

  • Serve as coordinator for the New England Health Educators Network, a consortium of college and university-based health promotion professionals.



II. ACCOMPLISHMENTS OF THE YEAR


Planned Goal

Status

How?

LiveWell Office

Increase visibility and awareness of LiveWell Office and services

Accomplished/ongoing

  • Student Health 101 sent monthly via UMD Announce to students/faculty/staff/admins.

  • UMass Dartmouth Student Health 101 Facebook Page

  • Banners for ongoing programs/services & campaigns: HIV testing, QPR & Red Watch Band workshops, Watch Your BAC Campaign.

  • Use of campus LCD displays

  • Expanded social media presence to include Facebook, Twitter, Instagram, and Snapchat (new)

  • Awaiting results of Student Satisfaction Survey (Spring 2016) to determine if any increase in knowledge/awareness of services over past years.

Increase engagement with faculty & other UMD departments

Accomplished/ongoing

  • Training provided for UNV 101, Endeavor Scholars, Upward Bound, Navitas, & WGS 101

  • Partnered with Unity House + the Center for Women, Gender, + Sexuality (CWGS) to provide HIV testing at their centers

  • Sponsored SexFest, inclusive of many campus departments + community-based organizations.

  • Co-sponsored monthly De-Stress Days with the Claire T. Carney Library

  • Co-sponsored Wellness Walks with Sustainability

  • Co-sponsored a speaker series, “The Body Politic”, with CWGS for Women’s History Month.

Peer Health Education Program

Increase visibility of Peer Health Education program and services

Accomplished/ongoing



The following approaches were used to increase visibility of the PHEs’ programs and services:

  • PHE sponsored/co-sponsored events

  • Use of campus LCD displays

  • Expanded social media presence to include Facebook, Twitter, Instagram, and Snapchat (new)

  • Awaiting results of Student Satisfaction Survey (Spring 2016) to determine if any increase in knowledge/awareness of services over past years.

Refine existing workshops

Ongoing


  • Some revision/refinement to existing workshops; this work is ongoing

  • Creation of new sexual health workshop, “Barrier Bonanza”

Renew focus on non-workshop interactions with students

Partially accomplished/ongoing

  • Educational outreach, mostly in Campus Center

  • Continued to use database to track non-workshop related activity

Train new Peer Health Educators
Provide continuing education & development opportunities to all PHEs

Accomplished

  • Trained 10 new PHEs

  • Continuing education opportunities in Fall + Spring semesters

  • PHEs attended Bacchus Network Area 10 Spring Conference at Harvard University

HIV Testing







Provide free, confidential HIV testing

Accomplished

  • Partnered with Seven Hills to provide monthly confidential HIV testing

  • 2/3 of HIV testing clinics are provided at other campus centers (Unity House + CWGS), resulting in a higher utilization of service

Social Marketing Campaigns







Launch social marketing campaigns

Accomplished/ongoing

  • Continued Watch Your BAC + StressLess campaigns.

Health Assessment

Analyze results of ACHA-NCHA II (Spring 2015)
Complete DFSCA Biennial Review

Partially accomplished
Complete Summer 2016




Orientation (Inter-departmental goal)

Work with Orientation program to develop messaging for Orientation program

Peer Health Educators assist with small group discussion following High Impact Training Performances



Bystander intervention & “Corsairs Care” messaging incorporated
Accomplished

  • Think Fast; High Impact Training performances and small group discussions; Corsairs Care messaging

  • PHEs served as co-facilitators for small group discussions




Mental Health Promotion (Inter-departmental goal)

Further work in supporting students in recovery from alcohol & other drugs

Accomplished/Ongoing

  • Increased focus on prescription drug abuse, especially opiates

  • Seven Hills continued to provide free Narcan Opioid Overdose Prevention Training

  • Coordinated all aspects of Corsairs Care: Facing Addiction campus-community event

  • Assisted student leader with establishment of Young People in Recovery Chapter

  • UMass Recovery Collaborative established

  • Serve on local Healthy Dartmouth & COPE Committees

  • Professional development focused on addiction and recovery; National Meeting of the Higher Education Center for Alcohol and Other Drug Prevention & Recovery (August 2015, Ohio State University) + Recovering Hope: A Community-Wide Response to Addiction
    Professional Symposium (October 2015, Whites of Westport)

Committees/Policy Work (Inter-departmental goal)

Alliance for Sexual Violence Prevention & Education
University Alcohol Committee (co-chair)
Alcohol Policy
Assist with promotion of Campus Smoke and Tobacco Free Policy + smoking cessation supports


Ongoing

Ongoing –


Did not meet in 2015-2016



  • Serve on the Alliance for Sexual Violence Prevention & Education; co-chair the Prevention & Education Sub-Committee

  • UAC did not meet in 2015-2016; further revisions to draft alcohol policy were made in May/June 2016

  • Assisted with promotion of Quit Butts programming offered through Health Services



Other Accomplishments & Activities:


  • Conducted Peer Health Educator Alumni Survey in (Fall 2015)

  • Advanced work of Corsairs Care campaign, including website development

  • Coordinated all aspects of Corsairs Care: Facing Addiction campus-community event

  • Assisted student leader with establishment of Young People in Recovery Chapter

  • UMass Recovery Collaborative established

  • Chaired search for Director of Counseling Center

  • Member of SSC for the Coordinator of Institutional Research and Assessment

  • Served on the Endeavor Scholar Selection Committee

  • Trained in how to be a Student Conduct Conference Facilitator

  • Serve as coordinator for the New England Health Educators Network, a consortium

of college and university-based health promotion professionals.

HEALTH SERVICES

Submitted by Sheila Dorgan, Director


I. SUMMARY OF THE YEAR


  • Conversion to ICD 10 from ICD 9 coding for insurance billing: The drastic change in coding took place October 1, 2015. Prior to this, we dealt regularly with a small number of codes, without much specificity. For example, the single code for sprained ankle in ICD 9 was replaced by multiple codes in ICD 10 documenting right or left ankle, a choice of 8 ligaments which might be affected, documentation of cause, and whether or not it was a first visit for condition, follow up visit, sequelae. This specificity was demanded of most of our diagnostic codes. We spent much of the summer preparing training for our providers and working with our EMR to fine tune our code searches and code choices. The coding training took place the first week our 9 month providers returned in August. We also worked with Navicure, our claims management system. Megan Wood, our billing specialist, learned the new system and worked to resubmit claims that were rejected for improper coding. She did quite a bit of troubleshooting regarding billing software glitches due to the changeover. She also provided feedback to the providers to enhance our revenue return. The expectation was a long learning curve, an initial decrease in provider productivity and in revenue. This did not happen. In fact, our billing revenue for FY 2016 as of June 10, 2016 is $24,949 more than for the entire FY 2015.




  • Flu immunization initiative: Until this year, only two flu clinics were offered on campus, one in the commuter cafeteria, run by Maxim Health and one in the College of Law, run by Walgreen’s Both clinics were open to students, faculty and staff. Some flu vaccination was also done at Student Health Services, but chiefly to SHS employees. During A/Y 2014/2015 a total of 141 flu immunizations were given on campus. We developed a goal of increasing the immunizations by 25% for AY 2015/2016. This goal dovetailed perfectly with Marianne Sullivan’s DNP capstone project which involved increasing student immunization rates by scheduling clinics at convenient times and places. One hundred forty-two immunizations were administered by Maxim and Walgreens, 81 given at scheduled Student Health Services visits and 120 at clinics scheduled at various areas on campus. For a total of 343. This was a 143% increase from the 141 administered AY 2024/2015.




  • NP staffing: One of our greatest challenges was decreased NP staffing. Our 24 hour NP resigned two weeks before classes began. We searched for a replacement and one of our full-time NP’s, Anne Duggan, took the position in January. This resulted in a full-time vacancy throughout the spring semester. Marianne Sullivan took on an increased patient and time load as did the director. Despite the decreased staffing, students were seen in a timely manner. We are currently searching to replace Anne as well as to replace Kuei-Fu Ting who will be retiring 9/2016.




II. ACCOMPLISHMENTS OF THE YEAR
The following planned goals were accomplished:

  • Flu immunizations were increased beyond the 25% goal set for AY 2015/2016.

  • A pharmacy grade refrigerator/freezer to store vaccines was purchased that met MA DPH requirements

  • All Staff were recertified in CPR.

  • A Clerk IV was upgraded to Admin I and dealt with all insurance billing including credentialing, referrals, submitting/resubmitting claims. As of June 10, we received $24,949 more than FY 2015.

  • Providers were successfully trained on the new ICD 10 codes with no loss of income or productivity.

  • Learning outcomes from smoking cessation classes were collected and evaluated.

  • EMR immunization module was successfully linked to the Massachusetts Immunization System per Massachusetts Regulation.

  • Yearly Fit testing was done per OSHA recommendation.

  • All staff completed the on-line training for Fire, OSHA and HIPAA.

  • NP on call service continued to be marketed.

  • Student feedback was encouraged by sending an on-line survey to all students seen in Student Health Services.

  • Professional staff received feedback regarding quality of care through MD prescriptive review, peer review and case presentations.

  • Staff communication was maintained through separate monthly meetings of the following groups: managers, NP/MD, RN/MA and clerical staff. One general meeting was also held.

  • To assure professional staff had access to the most current clinical information resources, subscriptions to Uptodate.com and NPPR were maintained. In addition, updated coding books were obtained for each exam room.

  • Some areas of the policy and procedure manual were updated.

  • Professional staff development was supported, by allowing staff to participate in relevant continuing education programs, by granting ALT time and supporting monetarily.

  • EMR secure student portal was utilized to communicate with students and to post educational material specific to an individual student’s diagnosis.

  • In order to create an environment welcoming to students from a diverse sexual community, director and assistant director met with representatives from Pride Alliance. SHS Director, Assistant Director and RN clinical coordinator also attended a gender workshop at Brown along with members of Pride Alliance. Information regarding LGBQT resources was posted on the SHS web site. Welcoming signage was also posted in the waiting and exam rooms.

  • To increase diversity in staff, the vacant NP position was posted in a minority journal.

  • Quit smoking resources were updated on the Breathe free UMD web site and smoking cessation sessions were offered. No one signed up for a session, despite the fact that they were offered on various days and times.

  • Representatives of SHS continued to serve on the judicial, drug/alcohol and sexual assault committees.

  • Director continued to serve on housing and meals release, ADA accommodation and safety committees.

  • Self check-in is now functional.



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