Click Switch beside the person to whom you wish to switch. In this example the person is currently Guest and clicks Switch next to the Admin entry.
Do whatever actions you wish to perform as this person.
When you are done, return to Features » People and switch to the previous selection (for example, guest). Alternatively, you can log out using the select box at the top-right of the page.
20Page Groups
Page groups allow more than one destination to be called at once. All destinations that answer are put into a conference, and can hear the caller. This differs from hunt groups, where only one destination can answer.
20.1New Page Groups
To add a new page group:
Log in to the Enswitch web interface.
To record calls to this page group, make a record group (see section 7, Call Recording).
Enter the following: (fields marked with are required)
Page group name. This must be unique among all page groups
Description. Will be displayed with the group name in lists of page groups.
Select whether or not to ask SIP telephones to auto-answer. Not all telephone models support this. Any models that do not support this feature ring and do not auto-answer.
Select whether or not to play a beep to the caller when the caller is placed in the conference. Default is yes.
Select whether or not destinations can talk. When set to yes, everyone in the conference can hear them. Default is no.
Select whether or not to allow destinations to forward calls onwards. This is not recommended as it can cause loops. Default is no.
Record group. Select the name from the drop-down menu.
Page group destinations are the telephone numbers that ring when a call’s specified destination is the page group.
To add a page group destination:
Click Add a destination.
Choose the destinations. These can be internal extensions, external telephone numbers, or Fixed SIP addresses.
Select one or more telephones (internal extensions). Click Save.
Return to this form, select one of the other options and enter a number. Click Save. An external telephone number, a fixed SIP address, or a number at a peer can only be added one at a time.
Click Save.
Repeat for other destinations as needed.
Configure a number, a telephone line, an IVR menu option – any feature that has destination options – to target the page group.
21Pickup Groups
When a telephone rings, other telephones in the same pickup group may dial **, which intercepts the call and brings it to them. Telephones can be in more than one pickup group, and can pick up any ringing telephone line in any group to which they belong. When more than one such telephone rings, which one is picked up is uncertain.
are required)