Ict master Strategy for Republic of Armenia


Success Factor 4: Maintaining the Momentum



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Success Factor 4: Maintaining the Momentum



Strategic Direction 12: Create Global Networks




Background (Global Context)


Effective knowledge exchange and use is based on a principle of proportional reciprocity. A challenged and potentially developing technology business needs to effectively leverage existing regional assets as well as leveraging external knowledge sources with more developed technology centers. Armenian economic development initiatives will focus on accelerated development of emerging and more established innovation clusters. To do this, strategies should target small and mid-sized technology-based enterprises (SMEs) that might be considered relatively successful at the local level but are in need of assistance (e.g., talent, technology, capital, and know-how) to achieve accelerated growth and global market penetration.
A networked approach maximizes the impact of partnerships, alliances, and virtual linkages of regional and external resources such as talent, technology, capital, and business know-how. ICT networks are tools to access the benefits of technological support worldwide to provide services such as technology assessment and forecasting, technology gateway (assistance on technological choices and on marketing assessment of innovative projects), and access to outside technical information. SMEs often do not have and cannot afford the entire range of technical and business talents and know-how required for success in local and global markets. The process of identifying and hiring such talent and know-how on a short-term, as-needed basis is also difficult for smaller enterprises. Networks of talent and know-how would be a great asset that would allow SMEs access to the experts at affordable rates and opportune moments.
To achieve an environment that fosters innovation and wealth creation, a national goal must be to develop an innovation strategy for Armenia that begins in the labs and transitions through all facets of the scientific and business environment. New thinking and innovation largely determine the sustainability of a high tech industry. This applies to new technology and innovative business practices that continually feed the system. This strategy will give the science sector new market perspective as a reorientation thrust to get it moving. Knowledge networks and knowledge transfer vehicles will connect Armenia to the global innovation process. The legal and business environment is a key factor to innovation.
Wealth creation is the fuel for innovation. This strategy will develop business models to be competitive in high value added businesses that create wealth in Armenia. The goal must be complimented by an emphasis on prosperity sharing that will translate into higher paying jobs and longer term commitments to Armenian enterprises.

Current Situation in Armenia


Armenia’s business, government, non-profit, and venture capital entities must create networks that support entrepreneurship, wealth creation, and wealth sustainability and that are organized to address unique Armenian challenges. These networks, connected to international networks to position the Armenian IT industry in the global marketplace, should cover markets, capital, inter-firm linkages, technological support and access to technology transfer opportunities, and talent and “smart infrastructure.”
Armenian ICT start-ups, knowledge-based businesses, and allied institutions will be incorporated into existing global networks. Armenian participants will gain exponentially through linkages with mature technology centers and developing technology centers worldwide. Together these create a Technopolis program.

Target Outcome 12.1: Armenian Advisory Council




Actions/Development Plans


12.1.1 Develop and support the Advisory Council

  • Encourage Council’s role in advising the highest level (President or Prime Minister as appropriate), rather than one sectoral ministry.

  • Structure Council as advisory as opposed to executive. There may indeed be a strong case for a coordinating executive to ensure an integrated approach from Government, but this is a totally different responsibility, and the two, advisory or executive, should not be confused or combined.

  • Appoint Council members at the behest of the President/Prime Minister who is seeking the advice of the Council. Wide consultation on the best candidates should include industry consultative bodies, but they should not be given a right of representation, as this is not a substitute democratic body. It needs to attract the best candidates irrespective of their affiliation to particular trade bodies.

  • Open the Council to the public to ensure transparency. Decisions should be responded to formally, to indicate serious consideration. There will inevitably and appropriately be consultations outside the formal Advisory Council meetings, but these should be viewed as extra rather than substitute for the public events.

  • Consider the development of an annual report on the ICT sector by the Council that highlights achievements of the past year and challenges and plans for the coming year. This will again give the opportunity for a formal response from all concerned with the success of the sector and highlight serious intent.



Target Outcome 12.2: Technopolis Building Program




Actions/Development Plans


12.2.1 Develop infrastructures

There are emerging associations of business leaders, non-profit organizations, and government in Armenia. This Technopolis Building program will strengthen those organizations that currently exist and assist in building critical infrastructure and linkages that will sustain new business development and wealth creation.



  • Develop Entrepreneurship Infrastructure, to include:

  • Business entrepreneurship networks and organizations

  • Social and civic entrepreneurship networks and organizations

  • Entrepreneurship education networks and organizations

  • Development of local and international councils (i.e. Software Council)

  • Develop Technology Infrastructure, to include:

  • Academic/university/ institute networking and organizations

  • Technology assessment networks

  • Business-based technologies

  • Linkages to U.S. and European counterparts

  • Virtual “meet the researcher” programs for collaborative research

  • Virtual think tank program

  • Develop Capital Infrastructure, to include:

  • Linkage with international angel investor and venture capital networks

  • Domestic angel investor networks

  • Forums for linking entrepreneurs to investors (The Capital Network)

  • Develop Legal Infrastructure, to include:

  • Associations for entrepreneurial policy review and recommendation

  • Organizations for legal assessment and benchmarking

  • Participation with international forums and think tanks for policy review

  • Develop Regional Infrastructure, to include:

  • Forums for collaborative industry development

  • Marketing across borders

12.2.2 Build new associations

This Technopolis Program will make a very positive contribution to building these networks in Armenia and support domestically and globally. Industry experts will be engaged from these networks to build new associations in Armenia and link them to mature associations globally.


  • Create series of speaking engagements domestically and internationally.

  • Create series of seminars, workshops, and conferences in Armenia and the U.S./Europe, including Armenian business and educational leaders, including Diaspora educators and researchers.

  • Develop organizations modeled after successful American counterparts but tailored to the realities of Armenia.

  • Establish and maintain linkages between Armenian and international organizations with common goals.




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