Information technology division visakhapatnam port trust visakhapatnam

For the Principal For the Tenderer / Contractor

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For the Principal For the Tenderer / Contractor

Place …………………. Witness 1: ……………………

Date ……………………

Witness 2: ……...……………
Form # 4

Profile of bidders & details of Projects implemented

Provide following information on separate sheets against each duly signed and stamped.

ERP Product Vendor Related

1. Background Information

i. Give name, address and contact no’s of the ERP Product Vendor Principal.

ii. Indicate how ERP Product Vendor Principal operates in India (Company Office, Alliance etc).

iii. Indicate the total number of people employed full time in India.

iv. Give number and location of offices.

2. Proposed ERP Product / Solution

i. Indicate the name, version and the release of the ERP software and any third party software / tools (including the module, sub-modules etc) upon which this response is based.

3. Support Facilities for Product Maintenance

i. In which cities of India do you have support offices? Please provide details of support offices.

ii. How many qualified staffs are assigned to provide post implementation supports and/or training in India? Give break up in terms of qualified staff, consultants etc.

iii. Give complete details of your support of the product on a 24X7 basis.

iv. Please provide details about your proposed helpdesk.

4. Give Details of ERP projects with chosen ERP product successfully implemented during last 4 years for user’s license > 100, in format as per FORM # 4A for product vendor (tick in box).

System Integrator(s) Related

(For more than one System Integrator, indicate separately for each)

1. For how many years has your firm been operating in India?

2. How many of your firm’s employees in India are involved in application development and ERP implementations?

3. What were your firm’s revenues in the last three years? (Total revenue and from Indian operations). Please attach audited annual accounts in support of the same

4. In which cities in India do you have support offices for post implementation support? Please indicate the support offices in India especially in and around Visakhapatnam giving details of certified maintenance staff, number of consultants and the structure of operation for extending support facility.

5. Quality Assurance

i. Do you have a quality assurance accreditation /certification? (If yes please provide details about SEI-CMM / ESCM / CMMI / any other Certifications)

ii. Are you certified by the ERP principal to implement the relevant package?

Give Details of ERP projects with chosen ERP product successfully implemented by the SI during last 4 years for user’s license > 100, in format as given below:

Details of Projects Implemented

(Use separate sheets for each Project and attach certificate from the client)

1 Name of the Project

2 Name of the Client

3. Client Size (Approx. number of employees)

4 Client’s address

5 Nature of works and special features of the project

6 List of modules and sub-modules Implemented

7 Role of the Firm (tick on appropriate box) Product Vendor. System Integrator

8 Value of the Work Done (Rs in Crores) Number of User licenses

9 Date of award

10 Date of completion

The certificate from the Client should include the following information:

SNO	Function/Modules Implemented	Existing process problems	Benefits expected/achieved

Authorised signature

Name and Designation of Signatory:

Name of Firm:

Address:
Form # 4A

The bidder is required to submit this form only if the bidder is supplying COTS product for Port Operations Software.

Port Operations Software Product Vendor Related

1. Background Information

i. Give name, address and contact no’s of the POS Product Vendor Principal.

ii. Indicate how POS Product Vendor Principal operates in India (Company Office, Alliance etc).

iii. Indicate the total number of people employed full time in India.

iv. Give number and location of offices.

2. Proposed POS Product / Solution

i. Indicate the name, version and the release of the ERP software and any third party software / tools (including the module, sub-modules etc) upon which this response is based.

3. Support Facilities for Product Maintenance

i. In which cities of India do you have support offices? Please provide details of support offices.

ii. How many qualified staffs are assigned to provide post implementation supports and/or training in India? Give break up in terms of qualified staff, consultants etc.

iii. Give complete details of your support of the product on a 24X7 basis.

Give Details of ERP projects with the POS product successfully implemented during last 4 years for user’s license > 100, in format as per FORM # 4A for product vendor (tick in box).
Has your COTS product been successfully implemented in any public sector company/agency anywhere in world

System Integrator(s) Related

(For more than one System Integrator, indicate separately for each)

1. For how many years has your firm been operating in India?

2. How many of your firm’s employees in India are involved in application development and POS implementations?

3. What were your firm’s revenues in the last three years? (Total revenue and from Indian operations). Please attach audited annual accounts in support of the same

5. Quality Assurance

i. Do you have a quality assurance accreditation /certification? (If yes please provide details about SEI-CMM / ESCM / CMMI / any other Certifications)

ii. Are you certified by the ERP principal to implement the relevant package?

Give Details of ERP projects with chosen ERP product successfully implemented by the SI during last 4 years for user’s license > 100, in format as given below:

Details of Projects Implemented

(Use separate sheets for each Project and attach certificate from the client)

1 Name of the Project

2 Name of the Client

3. Client Size (Approx. number of employees)

4 Client’s address

5 Nature of works and special features of the project

6 List of modules and sub-modules Implemented

7 Role of the Firm (tick on appropriate box) Product Vendor. System Integrator

8 Value of the Work Done (Rs in Crores) Number of User licenses

9 Date of award

10 Date of completion

The certificate from the Client should include the following information:

SNO	Function/Modules Implemented	Existing process problems	Benefits expected/achieved

Authorised signature

Name and Designation of Signatory:

Name of Firm:

Address:
Form # 5

DETAILS OF THE PERSONNEL TO BE DEPLOYED

(The personnel proposed to be deployed shall be professionally qualified from reputed universities / institutions having adequate experience in implementing ERP based systems preferably in Ports and logistics).

SNO	Name	Designation	Qualification	Professional experience	Relevant experience#	Proposed position	Task proposed to be assigned

* Enclose detail resumes of the personnel as per the form given below

# provide details of at least two most relevant project experiences (including roles and responsibilities)

Authorised Signature
Name and designation of Signatory

Name of Firm

Address

Form # 6

CV of the Team Members

Company name
Proposed deployment role of the candidate
Candidate information	Name
	Date of birth
	Technical & Professional qualification*
	Qualification			Institute	Year




	No of years with the present employer
	Professional Experience
	From	To	Company/ Project/ Position/ Relevant Technical and Management Experience

* please attach necessary documents

Authorised Signature

Name and designation of Signatory

Name of Firm

Address

Form # 7

ATS/AMC details

Please fill this table in conjunction with clause 7.16.3 and clause 3.2.1.2 as per the Project Management Plan submitted along with this bid.

S.No.	Description	Date
1.	Date of Installation of the ERP product
2.	Date of Go-Live
3.	Date of installation of other than production hardware supplied by the Bidder
4.	Date of installation of production hardware supplied by the Bidder
5.	Date of ATS expiry
6.	Date of warranty expiry for the hardware

Form # 8

Price Schedule

Instructions:

1. Please quote all the values in Indian Rupees only.

2. Use separate sheets for breakup of the respective item prices and details of individual quantities.

3. Use separate sheets for rate items, which shall be used if required by VPT during the execution of work. These rate items are not being considered for the price bid evaluation.

4. Indicate the amount of APVAT wherever applicable under two different slabs for all

the items and the totals at the table given below the summary.

5. All Taxes, duties etc. means any tax, duty, levy etc., imposed by State/ Central/Local governments and includes Cenvat (Excise Duty), Service Tax and Education Cess thereon, CST, APVAT wherever applicable, Octroi, entry tax if any, TOT and any other levy applicable as on the date of Tender Opening or Opening of revised price bid.

6. Indicate type of levy, percentage, amount on which the levy is considered and the amount of levy considered for each item for information and future reference.

7. In case of a discrepancy between individual prices in each section and their sub-total price, the individual prices shall prevail and sub-totals shall be corrected accordingly.

8. In case of a discrepancy between sub-totals and the Grand total price, the subtotal price shall prevail, and the Grand total price shall be corrected accordingly both in figures & words. However, if there is a discrepancy between words and figures in individual prices, the amount in words will prevail.

BILL OF QUANTITIES (BOQ)

SNO		Description	Total Price including all taxes, duties etc.	Service Tax and education cess thereon included in the price	APVAT if any included in the Price
(i)		(ii)	(iii)	(iv)	(v)
A) ERP SOFTWARE AND OTHER RELATED SOFTWARE, TOOLS ETC.
1.		ERP Software Cost for User Licenses as indicated in the Annexure # 5
		Sub – Total
Note: This price will be inclusive of all ERP Software license and related costs, costs of database, integration tools, third party software, development environment and other requisite software, tools etc. irrespective of whether supplied by the ERP vendor or by any third party This price will also include the cost of multiple ERP instances to be maintained both during and after the ERP implementation such as Development Instance, Test Instance and Training Instance etc. Please provide a copy of the proposed Licensing Policy. Please give break up of all components of solution such as ERP, third party, associated middleware, database etc. in a separate sheet with number of licenses and price for each component. These details without price shall be placed in the technical bid also.
B) ERP RELATED REQUISITE INFRASTRUCTURE:
1		Supply, installation and commissioning of Hardware as per the requirement.
2		Supply, installation and commissioning of hand held devices.
		Sub – Total
Note: The hardware sizing and Software modules should be offered, considering the high availability, data replication solution and back up solution For all items, the tenderer has to indicate the quantities as per their sizing assessment. The prices of related software, tools viz., portal servers, directory services, work flow; certification etc should also be indicated if the same is not included in the prices of related items. The complete specifications, make, model, quantity, to be given in a separate sheet and price for each component of the hardware. These details without price shall be placed in the technical bid also. The handheld devices requirement assessed is 20. For any additional requirement, the Vendor shall indicate the price as a rate item in a separate sheet. This rate item shall not be considered for financial evaluation of bid. All the quoted hardware should have three-year warranty period.
C) ERP IMPLEMENTATION SERVICES & TRAINING:
a. PROVIDING ERP IMPLEMENTATION SERVICES:
1)		Cost of Implementation Services for the entire scope of implementation of ERP Solution as per the Tender^Ω
2)		Data conversion for 250 GB*
		Sub-Total
Note: Indicate the break up cost of: Implementation which includes process study, Installation of ERP product, application configuration, various testing etc. till Go-live & stabilization, Integration with any third party applications proposed, Developing around 100 custom reports in total across all modules, Developing interfaces with legacy applications, Customization / development of bolt-on modules (give details of the bolt-on modules), Load testing services Providing any other implementation services as indicated in the scope * If the actual data to be converted is more than 250 GB, the Vendor shall take up the same at a rate, which shall be indicated as a rate item in a separate sheet. This rate item shall not be considered for financial evaluation of bid. ^ΩThe bidder may note that the payroll required to be implemented for 6000 employees. Pension to be paid to 12500 pensioners. These figures are considered for price evaluation. Please quote in a separate sheet for over and above the mentioned employees and pensioners.This rate item shall not be considered for financial evaluation of bid.
b. TRAINING:
.1)	Cost of Training for 400 users of ERP including 10 developer users
Sub – Total
Note: Indicate the break up cost of different category of trainings including product, hardware etc
D) ANNUAL TECHNICAL SUPPORT (ATS)/ANNUAL MAINTENANCE CONTRACT (AMC): (Quote charges per annum)
1)	ATS for the ERP Product and related software
2)	AMC for Hardware supplied
	Sub-Total
Note: Tenderer should confirm that the ATS, AMC charges offered are either same or lower than ATS/AMC charges offered to other customers. ATS, AMC charges are sought for the period as per clause 7.16.3. In case if the respective consortium member or System Integrator operates any lower rate to any customer on a future date, the same shall also be made applicable to VPT. To this extent, they have to furnish necessary certification on yearly basis. The ATS & AMC rates are to be given in a tabular form year wise.
E Grand – Total

As per the clause 5.3 (c) of Tender - Grand Total is to be arrived as follows:
1	Total value of sub totals of A + B + C.a + C.b
2	Value D(1) multiplied by 5 (for 5 years period)
3	Value of D(2) multiplied by 2(for 2 years period)
	Grand Total = Sum of 1 to 3

Grand Total (in words)………………………………………………………………………

………………………………………………………...………………………..)

TENDER EVALUATION FOR RANKING: (To be filled in by VPT)

Total Cost of Ownership (TCO) will be arrived as follows for the purpose of ranking of the tenders:

1	Total value at column (iii) of sub totals of A + B + C.a + C.b	Rs.
2	Value at column (iii) of D.2 multiplied by 2
3	Value at column (iii) of D.1 multiplied by 5	Rs.
4	Total (sum of 1 to 3)	Rs.
5	Total service tax and education cess thereon at column (iv) at E
6	TCO - net of Service Tax (to be considered for Tender Evaluation) [5-6]	Rs.
	TCO (in words) …………………………………………....................................... ……………………………………………………..………………..)	Rs.

Note:(**) In the Total Cost of Ownership (TCO), the values in respect of items at 2 & 3 above shall be arrived considering the present value of payments to be made in the next 5 years at a discounting rate of 10% p.a. (discounting to be done on yearly basis) as per Clause 5.3.c.iv.

Same discounting factor shall also be applicable for the item at 5 above to the extent the same is relating to the items at 2 & 3 above.

Discounting Factor:

Year	Factor at 10% (yearly basis)
1	0.9091
2	0.8264
3	0.7513
4	0.6830
5	0.6209
6	0.5645
7	0.5132

Signature of System Integrator/

Consortium Leader

Form # 9

Customer feedback
Format for proving customer feedback by the bidders of Tender No. R&P/ISS/2101 for Integrated ERP solution on the letterhead of the customer

Name of the customer
Address & Contact details of the customer:
Nature of business:
System integrator’s name:
ERP package name:
Modules implemented:
Date of “Going Live”:

Rate the ERP package and the System Integrator’s performance under the following heads against a 10-point scale (1= highly dissatisfied through 10 = very highly satisfied)
ERP Product

No.	Item	Rating	Remarks
1	Quality of the Product and the embedded processes
2	Ease of adaptation/use of the package
3	ATS & Response time for any problem solving
4	Training provided online and offline
5	Ease of integration with other products
6	Overall satisfaction

Signature:

Name of the person signing

Designation of the person

Date: Place:

Company seal
System Integrator

No.

Item

Rating

Remarks

1

Quality and number of the manpower deployed

2

Quality of the work customization done

3

Project management skills displayed

4

Meeting the milestones and dead lines

5

Project feedback reporting

6

Handling customer issues

7

Training provided

8

Documentation

9

Quality assurance and testing

10

Overall satisfaction

Signature:

Name of the person signing

Designation of the person

Date: Place:

Company seal

VPT/ERP Page of

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