Management Information Systems a model of mis, Leading Research, and Research Trends

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Collaboration

Background

Collaboration, according to Dr. Jay Nunamaker, is “defined as making a joint cognitive effort toward achieving an agreed upon goal.” Within the field of Management Information Systems (MIS), collaboration focuses on the use of technology to enhance a group’s productivity.

Timeline

The first notable instance of technology supported collaboration is Douglas Englebart’s 1968 conference in San Francisco. Englebart used the conference to demonstrate many of his inventions (including the mouse) with a 90-min presentation including a live video conference with some of his staff at his office 30 miles away.

Another pioneer within the collaboration field is Murray Turoff, who in 1971 adopted the Delphi method, developed by RAND Corporation in the 1950’s, as a useful decision support method. There are three principle parts to the Delphi method which support collaboration—structuring information flow, regular feedback, and anonymity of the participants.

Building upon Turoff’s and Englebart’s contribution, the first group support systems (GSS) and group decision support systems (GDSS) have been developed. Much of collaboration in the 1980s and 1990s has focused on GSS/GDSS.

Beyond electronic brainstorming and supporting electronic meetings, collaboration has also branched into other areas of research. With new wireless capabilities, collaboration has taken paths toward increasing situational awareness and electronic-agent/human interaction. Additionally, to meet the new threat of terrorism, funding with collaboration research has been funneled towards deception detection.

A unique feature of collaboration is its ability to be applied to nearly all aspects of life. By adapting to different events, collaboration will continue to evolve as a supporting technology.

Trend of Collaboration in MIS

We used five keywords to try and trend the activity of collaboration in research: Collaboration, Group Support Systems, Groupware, Knowledge Sharing, and Distributed Teams. From the graphs we can see that collaboration started is growth a few years prior to 1970. Additionally, it seems that Group Support Systems began to be taken over by Groupware in the mid-80s.

Gerardine DeSanctis (deceased 2005)

Professor, Business Administration

The Fuqua School of Business

Duke University

EDUCATION

PhD - Business Administration, Texas Tech University, 1982

MA - Psychology, Fairleigh Dickinson University, 1977

BA - Psychology, Villanova University, 1975

AWARDS

Bank of America Faculty Award, 2001

RESEARCH INTERESTS

Electronic Communication, Organization Design, Distributed Teams, and Online Communities

KEY PUBLICATIONS

DeSanctis, G., & Gallupe, R. B. (1987). A foundation for the study of group decision support systems. Management Science, 33(5), 589-609.
DeSanctis, G., Poole, M. S., Lewis, H., & Desharnais, G. (1992). Using computing in quality team meetings: Some initial observations from the IRS-Minnesota project. Journal of Management Information Systems, 8(3), 7-26
DeSanctis, G., Sambamurthy, V., & Watson, R. T. (1988). A software environment for GDSS Research. In E. S. Weber (Ed.), DSS-88 Transactions: Eighth International Conference on Decision Support Systems (pp.3-12). Providence, RI: The Institute of Management Sciences.