Monitoring eAccessibility in Europe: 2011 Annual Report



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Internet


While all countries in the study have adopted provisions to ensure accessibility to websites and recognize international standards and guidelines in this domain, the extent to which they have adopted mechanisms to support enforcement of the accessibility provisions and standards vary.

The strong commitment to improving Web accessibility in the EU may explain why average levels of internet accessibility policy implementation are greater in the EU countries than in the countries outside the EU included in the study, especially in regard to certification or labelling schemes, recognition of international standards and guidelines, capacity building or labelling schemes and enforcement of the implementation of web accessibility obligations. By contrast, statutory provisions to ensure accessibility to websites are more developed in the countries outside the EU analysed.

Figure . Status of Internet accessibility policy in EU and non-EU countries

Source: Own elaboration, 2011. Unit: Percentages

Figure . Status of Internet accessibility policy, by country



Source: Own elaboration, 2011. Unit: Percentages

Overall, Spain scored the highest on web-accessibility policy, followed by Portugal, Czech Republic, Italy and the Netherlands. Germany and the USA also scored above average on web-accessibility policy.

Scoring for statutory obligations to ensure accessibility to websites is based on the following two questions:


  1. Is legislation/ regulation addressing public websites accessibility in place?

  2. Is legislation/ regulation addressing private websites accessibility in place?

Answer options to both questions were: No relevant legislation or regulation / Nothing direct, but could be inferred, e.g. from equality law / Clear expectation of accessibility but not very strong or direct / Strong expectation, but not clearly mandatory / Strong mandatory expectation.

Spain and Norway scored highest on statutory obligations to ensure accessibility to websites, followed by United Kingdom, Germany, Portugal and Canada. Spain and Norway have introduced legal regulation in this domain fairly recently. In the English-speaking countries, the regulations are stronger in the public sector than in the private sector or only exist in the public sector.

Scoring for recognition of international eAccessibility standards and guidelines is based on the following seven questions:


  1. Does your country recognize guidelines on accessibility to websites from the World Wide Web Consortium? (No / Yes).

  2. Have guidelines on accessibility to websites from the World Wide Web Consortium been translated into your national language? (No / Yes).

  3. Is there a central source of expertise that can be consulted by parties responsible for implementing web accessibility? (No / Yes).

  4. Has the country revised the official web accessibility guidelines and standards to comply with WCAG 2.0? (No / Yes).

  5. What is the deadline for implementation of WCAG 2.0 in public websites (if any)? (No deadline / Between 2012-2015 / Before end 2011).

  6. What is the deadline for implementation of WCAG 2.0 in private sector websites (if any)? (No deadline / Between 2012-2015 / Before end 2011).

  7. How is your country interpreting the implementation of WCAG 2.0? (There are some restrictions or limitations / Interpretation is strict, Level AA / There are some additions or extensions to WCAG 2.0).

Apparently the relationship between the adoption of statutory regulations and recognition of international standards and guidelines is not very strong. Germany, the Netherlands and Czech Republic scored the highest, followed by Portugal, Denmark, France and Spain. Greece, together with Sweden and USA, appear to score the lowest on international standards and guidelines.

It should be pointed out that that no EU country analysed has a deadline for implementation of WCAG 2.0 in private sector websites. For the public websites, however, Czech Republic, France, Germany, Portugal, the Netherlands, United Kingdom, Canada and Australia have a deadline for implementation of WCAG 2.0 in public websites before 2015. Denmark, although without a specific deadline, has a start date, 2008, since when it has been mandatory for new solutions to comply with WCAG unless certain conditions are involved, such as accessible solutions costing more than otherwise or special considerations with regards to privacy or security.

Scoring for monitoring for compliance with existing web accessibility requirements and recommendations is based on the following two questions:


  1. Does the country regularly monitor for compliance with the appropriate web accessibility (at least once a year) and report for all public facilities and services? (No / Yes).

  2. Does the country regularly monitor for compliance with the appropriate web accessibility (at least once a year) and report for all private facilities and services? (No / Yes).

Spain and Portugal appear to be monitoring web accessibility in both the public and private sectors, while Czech Republic, the Netherlands, Italy, Norway and USA appear to be monitoring only in the public sector. Other countries appear not to have adopted any monitoring mechanism.

Scoring for capacity building and awareness raising programmes is based on the following three questions:



  1. Do national laws, policies and/or programmes exist which provide practical support to procurers of web related services? (No / Yes).

  2. Do national laws, policies and/or programmes exist which are responsible for delivering information about, and training on, web accessibility? (No / Yes).

  3. Do national laws or policies require ICT accessibility training for public employees (executive, legislative, judicial) (No / Yes).

Spain, Portugal and USA scored the highest on prevalence of policies to ensure capacity building and awareness raising programmes, followed by France, Czech Republic, Germany, Ireland, Sweden, the Netherlands and the United Kingdom.

Scoring for prevalence of certification or labelling of accessibility in public website accessibility policy is based on the following two questions:



  1. To what extent is certification or labelling of accessibility in use in public website accessibility policy? (Certification or labelling not yet playing a significant role / Web accessibility certification or labelling is an integral part of policy approach).

  2. What kinds of certifications are most common in your country? (No certification / Self-declaration / NGO certification or label / Third-party certification).

Italy, Spain and the Netherlands are the only countries where Web accessibility certification or labelling is an integral part of policy approach and third-party certification is the most common in the country. Other countries, such as Hungary and Portugal, also had high scores on prevalence of certification or labelling of accessibility in public website accessibility policy, followed by Czech Republic, Sweden and the UK. Conversely, Denmark, Greece, Australia and Norway do not show any initiative in this regard.

Scoring for Enforcement of Web accessibility obligations is based on the following three questions:



  1. Are there national or local agencies coordinating and supporting the enforcement of current regulations, laws and policies on web accessibility? (No / Yes).

  2. Do national or local agencies have sanctions (penalties) available to enforce the accessibility requirements to websites in public sector? (No / Yes).

  3. Do national or local agencies have subsidies, awards, or other forms of support to support and foster the accessibility requirements for websites? (No / Yes).

Italy, Spain and the United Kingdom scored the highest on policy instruments or mechanisms to ensure enforcement of legislation, regulations and policies on Web accessibility, followed by Czech Republic, Denmark, Hungary, Ireland, Portugal, Sweden, Canada, Norway and USA.



Table . Status of Internet accessibility policy




TOTAL

EU COUNTRIES

Czech Republic

Denmark

France

Germany

Greece

Hungary

Ireland

Italy

Portugal

Spain

Sweden

The Netherlands

United Kingdom

NON-EU COUNTRIES

Australia

Canada

Norway

USA

Total Internet

49

51

61

40

34

50

12

48

43

60

76

85

40

54

58

42

28

40

49

52

Provisions to ensure accessibility to websites

55

50

50

50

28

72

6

50

39

61

72

94

17

28

83

72

61

72

94

61

Standards and guidelines

55

57

77

63

63

77

17

43

57

57

70

63

30

77

50

47

57

57

43

30

Monitoring web accessibility

34

35

50

17

17

17

17

17

17

50

83

83

17

50

17

33

17

17

50

50

Capacity building and awareness raising

51

55

63

38

63

63

13

38

63

13

88

88

63

63

63

38

13

13

38

88

Certification or labelling schemes

44

53

64

7

21

36

7

79

21

93

79

93

50

93

50

14

7

21

7

21

Enforcement of web accessibility obligations

54

55

63

63

13

38

13

63

63

88

63

88

63

13

88

50

13

63

63

63

Source: Own elaboration, 2011. Unit: Percentages


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