Monitoring eAccessibility in Europe: 2011 Annual Report

Figure . Status of home environment accessibility policy in EU and non-EU countries

Source: Own elaboration, 2011. Unit: Percentages

Figure . Status of home environment accessibility policy, by country

Source: Own elaboration, 2011. Unit: Percentages

Scoring for requirements to provide accessibility information digital homes and telecare services to customers with specific needs is based on the following five questions:

1. 
   Are home appliance manufacturers required to provide accessibility information to customers with specific needs under national legislation?
   
2. 
   Are domotic network installers required to provide accessibility information to customers with specific needs under national legislation?
   
3. 
   Are telecare service providers required to provide accessibility information to customers with specific needs under national legislation?
   
4. 
   Are telecare service providers required to provide communication alternatives to customers with specific needs on their websites (e.g. text or video communication)?
   
5. 
   Are telecare device manufacturers required to provide accessibility information to customers with specific needs under national legislation? The possible answers to the five questions were: No requirements or assumed role / Only voluntary or assumed role / Required by law, regulations or by licence or contract.