Most of users benefits from several accessibility features of TV content (audio description, sign language and subtitling) that can be present both with analogue and TV systems. However, although there are accessibility barriers common to both platforms (lack of subtitling and audio description, etc.), digital television stands out because of its interactive services. Furthermore, the existence of accessibility barriers in navigation menus, for instance, could mean that certain groups of users find that services basic to their needs are unavailable to them. This is the case with visually-impaired users who, if there is no voice synthesizer incorporated, would find difficulty in activating the audio description for a film. To cover these special Digital TV features you should provide information about the accessibility of Digital TV set top boxes.
Television content
The provision of information about the accessibility of TV contents (subtitling, sign language and/or audio description) by TV broadcasters is needed for users to access those programmes in which they are interested. This information can be provided through their websites and/or through teletext or EPG systems.
Search procedure for collecting the information related to television contents in the leading public and commercial broadcasters in your country
Step 1: Identify the two main public broadcasters and the two leading commercial broadcasters that broadcast free-on-air programmes country-wide and justify your choice with the criterion followed for their identification (e.g. any statement through Web search that indicates that the selected broadcasters are leaders both in the national public and commercial market).
Step 2: Visit the Websites of these public/commercial broadcasters where they offer information about the accessibility of TV content for each group of users through the browser of these Websites, the Web map or other electronic services (teletext/EPG) in order to identify specific indications about accessibility of TV content and users with specific needs.
Step 3: Look for the specific information required in each question.
Step 4: If you are unable to immediately identify the information required in Step 3, you can try the following options: 1- Use the search function to check the entire Web site. Search for terms that may be helpful depending on the information required in each indicator. 2- Identify a contact telephone number or help desk of the TV channel and ask for the specific information required.3- In some countries, the national broadcasting regulator may provide the required information on its Web site or in the form of a written report. In addition, some disability organisations may have the required information available or may be able to point you to relevant information sources.
Step 5: If none of the previous steps leads to any positive results or you have any question, you can send an email to the mailing list (technology.experts@technosite.es).
Question 19: Did the two main public broadcasters provide access services during the previous year? Please enter “yes” or “no” for each type of access service in the first column of the table below (Note: Do NOT leave any box in this column blank). If so, what proportion of their overall programming has been broadcast with access services? In the case of subtitles, what proportion of programmes broadcast in the national language was available with subtitles?
Name of the 1st public broadcaster:
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Source of information that justifies they are the leading operators in your country (detail the date of access)
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Access services provided during the previous year
(Yes or No)
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If so, what proportion of the overall programming was available with access services (in %)?
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If so, what proportion of the programming broadcast in national language was available with subtitles (in %)?
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Programming with subtitles
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Programming with sign language interpretation
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Programming with audiodescription
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Name of the 2nd public broadcaster:
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Source of information that justifies they are the leading operators in your country (detail the date of access)
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Access services provided during the previous year
(Yes or No)
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If so, what proportion of the overall programming was available with access services (in %)?
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If so, what proportion of the programming broadcasted in national language was available with subtitles (in %)?
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Programming with subtitles
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Programming with sign language interpretation
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Programming with audiodescription
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Source of information
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Date of access
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Any comments
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| Question 20: Did the two main commercial broadcasters provide access services during the previous year? Please enter “yes” or “no” for each type of access service in the first column of the table below (Note: Do NOT leave any box in this column blank). If so, what proportion of their overall programming has been broadcast with access services? In the case of subtitles, what proportion of programmes broadcast in the national language was available with subtitles?
Name of the 1st commercial broadcaster:
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Source of information that justifies they are the leading operators in your country (detail the date of access)
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Access services provided during the previous year
(Yes or No)
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If so, what proportion of the overall programming was available with access services (in %)?
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If so, what proportion of the programming broadcasted in national language was available with subtitles (in %)?
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Programming with subtitles
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Programming with sign language interpretation
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Programming with audiodescription
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Source of information
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Date of access
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Any comments
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Name of the 2nd commercial broadcaster:
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Source of information that justifies they are the leading operators in your country (detail the date of access)
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Access services provided during the previous year
(Yes or No)
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If so, what proportion of the overall programming was available with access services (in %)?
|
If so, what proportion of the programming broadcasted in national language was available with subtitles (in %)?
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Programming with subtitles
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Programming with sign language interpretation
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Programming with audiodescription
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Source of information
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Date of access
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Any comments
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Question 21: If any programmes were broadcast with access services by the main public analogue TV channels, did these make any information available to customers with specific needs on their Websites indicating which programmes were available with access services? Did they inform people with disabilities/ specific needs by any other means about the availability of such programmes (e.g. newspapers, TV guides, teletext)?
(Please write “Yes” or “No” in each cell)
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1st public channel
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2nd public channel
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(Write the name of the public channels used in the previous questions)
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Any information provided?
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If so, on their Web site?
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If so, by any other means? (please describe)
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Source of information
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Date of access
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Any comments
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| Question 22: If any programmes where broadcast with access services by the main commercial analogue TV channels, did these make any information available to customers with specific needs on their Websites indicating which programmes were available with access services? Did they inform people with disabilities/ specific needs by any other means about the availability of such programmes (e.g. newspapers, TV guides, teletext)?
(Please write “Yes” or “No” in each cell)
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1st commercial channel
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2nd commercial channel
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(Write the name of the public channels used in the previous questions)
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Any information provided?
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If so, on their Web site?
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If so, by any other means? (please describe)
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Source of information
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Date of access
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Any comments
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| Digital TV equipment
Search procedure for collecting the information related to the Digital TV equipments in your country
Step 1: Identify the three leading DTV equipment retailers (not installers) that operate country-wide and justify your choice with the criterion followed for their identification (e.g. any statement through Web search that indicates that the selected retailers are leaders in the national market).
Step 2: Visit the Websites of these three DTV equipment retailers where they offer information about their accessible products for each group of users through the browser of these Websites, the Web map and/or analysing the set top box technical manuals.
Step 3: Look for the specific information required in each question.
Step 4: If you are unable to immediately identify the information required in Step 3, use the search function to check the entire Web site. Search for terms that may be helpful depending on the information required.
Step 5: If this does not lead to any positive results, please identify a contact telephone number or help desk of the retailer and ask for the specific information required in Step 3.
Step 6: In addition, some disability organisations may have the required information available or may be able to point you to relevant information sources.
Step 7: If none of the previous steps leads to any positive results or you have any question, you can send an email to the mailing list (technology.experts@technosite.es).
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1st DTV equipment retailers
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2nd DTV equipment retailers
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3rd DTV equipment retailers
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(Write the names of the three leading DTV equipment retailers)
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(Write the URLs of the three leading DTV equipment retailers)
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Source of information that justifies they are the leading DTV equipment retailers in your country (detail the date of access)
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Question 23: Do the leading DTV equipment retailers supply DTV set top boxes with built-in screen reader functionality or the possibility to install screen reader software on their Web site?
Please write the appropriate number of answer in each cell:
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Yes, one model supplied on its website.
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Yes, two or more models supplied on its website.
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No, no model supplied on its website but provided through other channels. (Specify channels).
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No, information not provided on its website nor through other channels.
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1st DTV equipment retailers
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2nd DTV equipment retailers
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3rd DTV equipment retailers
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Models supplied
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Question 24: Do the leading DTV equipment retailers supply DTV set top boxes with built-in voice recognition or the possibility to install a voice recognition software on their Web site?
Please write the appropriate number of answer in each cell:
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Yes, one model supplied on its website.
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Yes, two or more models supplied on its website
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No, no model supplied on its website but provided through other channels. (Specify channels)
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No, information not provided on its website nor through other channels.
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1st DTV equipment retailers
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2nd DTV equipment retailers
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3rd DTV equipment retailers
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Models supplied
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Source of information
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Date of access
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Any comments
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Question 24a: Do the leading DTV equipment retailers supply DTV set top boxes (on their Web site) that allow the display of subtitles when provided by the broadcasters?
Please write the appropriate number of answer in each cell:
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Yes, one model supplied on its website.
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Yes, two or more models supplied on its website.
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No, no model supplied on its website but provided through other channels. (Specify channels).
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No, information not provided on its website nor through other channels.
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1st DTV equipment retailers
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2nd DTV equipment retailers
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3rd DTV equipment retailers
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Models supplied
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| Question 24b: Do the leading DTV equipment retailers supply DTV set top boxes (on their Web site) that allow audio description when provided by the broadcasters?
Please write the appropriate number of answer in each cell:
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Yes, one model supplied on its website.
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Yes, two or more models supplied on its website.
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No, no model supplied on its website but provided through other channels. (Specify channels).
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No, information not provided on its website nor through other channels.
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1st DTV equipment retailers
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2nd DTV equipment retailers
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3rd DTV equipment retailers
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Models supplied
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Question 24c: Do the leading DTV equipment retailers supply DTV set top boxes (on their Web site) that allow the display of sing language interpretation when provided by the broadcasters?
Please write the appropriate number of answer in each cell:
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Yes, one model supplied on its website.
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Yes, two or more models supplied on its website.
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No, no model supplied on its website but provided through other channels. (Specify channels).
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No, information not provided on its website nor through other channels.
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1st DTV equipment retailers
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2nd DTV equipment retailers
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3rd DTV equipment retailers
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Models supplied
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Question 24d: Do the leading DTV equipment retailers supply DTV set top boxes (on their Web site) that allow the user to configure the font and contrast features of the interface?
Please write the appropriate number of answer in each cell:
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Yes, one model supplied on its website.
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Yes, two or more models supplied on its website.
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No, no model supplied on its website but provided through other channels. (Specify channels).
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No, information not provided on its website nor through other channels.
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1st DTV equipment retailers
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2nd DTV equipment retailers
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3rd DTV equipment retailers
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Models supplied
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