If you fail to comply with our FairPlay Policy or exceed the limit of your EMB Plan and do not rectify this when we tell you to, then in addition to the rights set out in Part A – General of the Telstra Mobile Section of Our Customer Terms, we may move your services to the Telstra Mobile Broadband $69 Monthly Casual Data Plan on a month-to-month basis instead and we may charge you an ETC as set out in your application form or separate agreement with us. If the Telstra Mobile Broadband $69 Monthly Casual Data Plan is no longer available, we may transfer all your EMB Plans to any other current plans which are reasonably comparable. We will tell you before this happens. You cannot use the included data access for other calls or services, BlackBerry, Java, SMS (including Premium SMS), MMS, FOXTEL by Mobile, BigPond Photos, BigPond BigBlog, WAP, content subscription services, circuit switched data, Push to Talk, voice calls, MessageBank (voice or video) or international roaming. Standard charges will apply for use of these services.
International roaming
For terms relating to our International Roaming services, please see Part I International Roaming of the Telstra Mobile Section of Our Customer Terms.
Eligible voice plans
You must have an Eligible Mobile Voice Plan connected to each intended service. For the purposes of the Enterprise Mobile Broadband Plan service, an Eligible Mobile Voice Plan is any post paid voice plan available to our business customers that have a valid Australian Business Number. We will automatically connect a service to the Telstra Data Default Voice Plan if you fail to elect an Eligible Mobile Voice Plan for that service. The Terms and Conditions for Telstra Data Default Voice Plans (including the applicable charges for voice calls to an Australian fixed or mobile number on the Telstra Data Default Voice Plan) are set out in the Telstra Mobile Broadband General Terms clause. If the other parts and sections of the Telstra Mobile Section of Our Customer Terms are inconsistent with something in this Telstra Enterprise Mobile Broadband section of Our Customer Terms, then this Telstra Enterprise Mobile Broadband section applies instead of the other parts and sections of the Telstra Mobile Section, to the extent of the inconsistency.
Cancellation
If you cancel your EMB Plan before the end of the term (other than for our material breach) or we cancel your service as set out in the clause below, we may charge you an ETC. The ETC is specified in the Telstra Enterprise Mobile Broadband application form or your separate agreement with us. We may terminate your access to our networks if you use them to adversely impact the operation and/or other customers’ enjoyment of our network or if you breach a material term of these terms, in accordance with the General Terms of Our Customer Terms. We will tell you before this happens.
At the end of your contract term
At the end of your contract term, your service will remain on the EMB Plan on a month to month basis. If that EMB Plan is no longer available, we may roll your service on to any other monthly plan which is reasonably comparable. We will tell you before this happens. If you are not happy with your new Plan, you may terminate that Plan by telling us.
Charges
We will charge you and you must pay us: the monthly service fee for the EMB Plans; if applicable, any fee for the EMB Capable Device; any usage fees and charges (including charges for data usage above the monthly included data allowance); any applicable ETCs; and as set out in Our Customer Terms, your application form or your separate agreement with us.
Group Plan not available
The EMB Plan is not compatible with any Telstra Mobile group offer. Enterprise Mobile Broadband Plus
What is the Enterprise Mobile Broadband Plus service?
The Enterprise Mobile Broadband Plus service is a remote access service that enables your End Users to remotely access your private corporate network via a range of domestic and global access technologies: using a single client interface on an eligible Desktop (such as a laptop PC or other device we approve); or using multiple interfaces on an eligible Smart Device (such as smart phones and tables or other devices we approve).
Functionality of the Enterprise Mobile Broadband Plus service
Functionality of the Enterprise Mobile Broadband Plus service differs depending on whether you are accessing the service on: an eligible Smart Device. The Enterprise Mobile Broadband Plus service includes the following: where you are accessing the service on an eligible Desktop or an eligible Smart Device on the iPass WiFi network: a Single Client Software licence for each End User for use of the Single Client Software, subject to the Terms of Use; and encrypted login; and where you are accessing the service on an eligible Desktop alone, it also includes: intelligent Online Quality Online Reporting (“iOQ Online Reporting”); and To avoid doubt, the functionality under clause 20.3(a) is not available on eligible Smart Devices unless accessing the service on the iPass WiFi network.
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