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You will not be able to use our 2G networks or 2G networks overseas with a Telstra Mobile Broadband 4G device, unless we advise you otherwise.

When you connect a Telstra Mobile Broadband 4G device, a network data session will immediately commence. When you disconnect a Telstra Mobile Broadband 4G device, the network data session may continue to download a small amount of data (“Spurious Traffic”) and charges may apply. To ensure you are not charged for Spurious Traffic, you must physically remove the Telstra Mobile Broadband 4G device from your equipment after use.

18. Eligible data usage does not include, and the monthly included hours/kilobytes cannot be used for any of the below services:

    1. traditional voice and messaging services which use circuit switched technology including Voice calls and MessageBank, Video and Video MessageBank, BlackBerry, SMS (including Premium SMS) and MMS; or

    2. any content subscription or Value Added Services including FOXTEL by Mobile; or

    3. International Roaming.

Standard charges will apply for use of these services.

19. Only 3G International Roaming services are currently available with a Telstra mobile broadband 4G device.

For terms relating to our International Roaming services, please see Part I of the Telstra Mobile Section of Our Customer Terms.
(To see these terms –business and government customers click here.)

25. Telstra Connected Business Mobile Broadband Plans

1. You can access the Telstra Mobile Broadband service by taking up a Telstra Connected Business Mobile Broadband Plan (Connected Business Mobile Broadband Plan). Connected Business Mobile Broadband Plans allow you to share included data allowances between eligible services on the same account.

2. Clause 24 of these terms sets out the general terms that apply to your use of the Telstra Mobile Broadband service.

3. Connected Business Mobile Broadband Plans are available until they are withdrawn by us.

4. Connected Business Mobile Broadband Plans are available as a:

   1. 24 month Device plan: You purchase an eligible device from us on a Mobile Repayment Option (MRO) for an additional cost, charged monthly, which will include a credit towards your device cost known as a Device Credit Offer (DCO).

   2. 24 month BYO Plan or Month to Month Casual Plan: You bring your own compatible device or purchase a compatible device from us outright or under an MRO.

MRO terms and conditions are set out in Part C – Special Promotions of the Telstra Mobile Section of Our Customer Terms.

5. If you want to connect your existing Telstra mobile service to a Connected Business Mobile Broadband Plans Plan, you may need to cancel your current plan and pay us any applicable early termination charges for that cancellation.

6. Connected Business Mobile Broadband Plans Plans are not available with any other Telstra mobile offer unless specified by us.

7. If you have a Connected Business Mobile Broadband DCO Plan or Connected Business Mobile Broadband BYO Plan, at the end of the minimum term your service will remain on a Connected Business Mobile Broadband Plan on a month-to-month basis. You may recontract for a new Connected Business Mobile Broadband Plan if they are still available for recontracting. If Connected Business Mobile Broadband Plans are no longer available at the end of your minimum term, we may roll your service onto any other current plan that we consider is reasonably comparable. We will tell you before this happens.

8. If you have a Connected Business Mobile Broadband Casual Plan, you may cancel your plan at the end of any billing month. If you cancel before the end of a billing month, you will be charged your Monthly Fee on a pro-rata basis. If Connected Business Mobile Broadband Casual Plans are no longer available to new customers at the end of your monthly term, we may roll your service onto any other current plan that we consider is reasonably comparable. We will tell you before this happens.

General

9. All amounts listed in this Connected Business Mobile Broadband Plan section of Our Customer Terms are inclusive of GST.

What’s included

10. Each Connected Business Mobile Broadband Plan includes an allowance for certain types of usage as set out in the tables below: