You may use the monthly kilobytes included in your Connected Business Mobile Broadband Plan to access data in Australia over the Telstra Mobile Network.
When calculating data volumes:
(a) where the volume of data transferred is not a whole number of kilobytes, it is rounded up to the next kilobyte at the earlier of the end of each session or 24 hours; and
The total shared data allowance for your account is the combined monthly data allowance of all Eligible Services on your account (Shared Data Allowance). The Shared Data Allowance can only be used by Eligible Services on the same account.
Any unused Shared Data Allowance will expire each month.
If we believe on reasonable grounds that any included data allowance available under a Connected Business Mobile Broadband Plan has been resold, assigned or resupplied to a third party other than your employee or employees of a wholly or majority owned subsidiary, we may refuse to supply you with a Connected Business Mobile Broadband Plan. We will tell you if this happens.
This table sets out what will happen to your Shared Data Allowance if you make a change to an Eligible Service in between billing cycles.
If an Eligible Service is
Cancelled
Any unused data as at the date of cancellation will remain on your account for the remainder of that billing month.
Added
A full month’s data allowance for the Eligible Service will be added to your Shared Data Allowance for the month (it will not be pro-rated).
Moved to another account
The total data contributed to the Shared Data Allowance by the Eligible Service will be removed from the original Connected Business Mobile Broadband Plan account.
If the data used by the Eligible Service is greater than the data contributed, the maximum data removed from the Shared Data Allowance of the original Connected Business Mobile Broadband Plan account will be data used by the Eligible Service.
If the data used by the Eligible Service is less than the data contributed, then only the data used will be deducted from the Shared Data Allowance of the original Connected Business Mobile Broadband Plan account for the applicable month.
If the Eligible Service is moved to an account with another Connected Business Mobile Broadband Plan on that account and there is an increase in the included monthly data allowance, the data allowance from that Eligible Service will be added in full to the Shared Data Allowance on the new Connected Business Mobile Broadband Plan account and can be used by all Eligible Services connected to that account (it will not be pro-rated).
the Monthly Service Fee for your selected Connected Business Mobile Broadband Plan;
any usage fees and charges as set out in Our Customer Terms (for example, any data charges above your monthly included Shared Data Allowance);
for data you use in excess of your Shared Data Allowance, you must pay us the excess charges up to an excess cap amount of $500 per month per service (Excess Cap). Amounts we charge you for the monthly service/access fee and for data usage for international roaming do not count towards the Excess Cap and you will have to pay any applicable charges; and
any applicable early termination charge (ETC) as set out in clause 25.22; and
any applicable MRO charges or repayments.
Each Connected Business Mobile Broadband Plan and all services related to the Connected Business Mobile Broadband Plan will be billed on a Single Bill.
Pro-rata on connection
At the time your new Connected Business Mobile Broadband Plan is connected you will receive the full amount of your Shared Data Allowance for your Connected Business Mobile Broadband Plan. Your Monthly Service Fee will be pro-rated based on when your Connected Business Mobile Broadband Plan was connected.
Changing your Connected Business Mobile Broadband Plan
