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Any unused Monthly Call Allowance expires each month



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Any unused Monthly Call Allowance expires each month.


Monthly Data Allowance
    1. Your Monthly Data Allowance of your Small Business Mobile Casual Plan cannot be shared with the data allowances of services on the same account.

    2. Other Telstra mobile plans on your account cannot share their data allowance with the $25 Small Business Mobile Casual plan.

    3. In addition to your minimum monthly charge you must pay for:

      1. data you use in excess of your Monthly Data Allowance at the rate of $10 for each 1GB or part of data that you use in Australia (Extra Data); and

      2. data usage which isn’t eligible to draw from your Monthly Data Allowance (including usage overseas) as set out in Part G – Data Services of the Telstra Mobile Section of Our Customer Terms.

    4. The Extra Data cannot be shared and will be charged to the Eligible Service that first uses data in excess of the Shared Monthly Data Allowance.

    5. Any unused Monthly Data Allowance and Extra Data expires each month.


MessageBank®
    1. You will need to pay for MessageBank® diversion and retrieval in Australia. The cost is $1 per minute. This usage won't count towards your Monthly Call Allowance.

    2. MessageBank diversion and retrieval does not include Voice2Text, MessageBank2Text, Memo, or MessageBank Plus and you will need to pay for these separately.

    3. You can add MessageBank Plus for an additional $5 per month.


Free Intra-Account calls
    1. Intra-Account calls are voice and video calls from Australia to services in Australia on the same account as a Small Business Mobile Casual Plan and which are connected to one of the following plans:

      • Easy Share and Easy Business Plans

      • Business Performance Plan

      • Business Mobile CAP Plans


    2. Free Intra-Account calls do not apply to international calls or international roaming calls.


Standard international calls and SMS
    1. Standard international calls and SMS mean calls and SMS from Australia to standard international fixed and mobile numbers in any country.


Using your service overseas (Roaming)
    1. The cost of using your service overseas is higher than in Australia. Your monthly plan allowance does not include use while you’re overseas, so you will be charged separately for this usage. More information is available at telstra.com/business/overseas

Here are the main charges that apply:

• calls and SMS while overseas – for call and SMS rates see telstra.com/business/overseas

• data while overseas – $3 per MB (charged per KB or part thereof).


FairPlay Policy
    1. The Business FairPlay Policy set out in Part A – General of the Telstra Mobile section of Our Customer Terms) applies to Small Business Mobile Casual Plan (except the provisions about Excessive Use). In addition to your FairPlay obligations, you must not, or allow any others to, use a Small Business Mobile Casual Plan unlimited allowance to:

      1. send messages to any numbers that we reasonably believe have been set up to enable you or another person to commercially exploit our services;

      2. use a service connected to a Small Business Mobile Casual Plan in connection with any machine-to-machine applications (i.e. any automated telemetry, telematics or telemetrics application which links two or more systems or devices with a mobile data connection); or

      3. establish any point to point data connections with another modem.


Early termination charges (ETC)
    1. The Small Business Mobile Casual Plan is a month to month plan and you can cancel it at any time. There is no ETC but you must pay any costs incurred up to the point of cancellation. If you change or cancel the Small Business Mobile Casual Plan during a month-to-month billing cycle you will receive a pro-rata refund of your monthly charge and your included call allowance will be pro-rated for the billing cycle.


At the end of your minimum term
    1. If the Small Business Mobile Casual Plan are no longer available at the end of your minimum term we may roll your service over to any other current plan which is reasonably comparable or require you to move to any other current plan. We will tell you before this happens.




  1. Telstra Mobile Device Management ("T-MDM") service


If you first acquire or renew your Telstra Mobile Device Management service:

  • before 19 October 2015, then Part A of this clause 29 applies to your Telstra Mobile Device Management service until the date of your next service renewal;

  • on or after 19 October 2015, then Part B of this clause 29 applies to your Telstra Mobile Device Management service.

PART A – Terms and conditions for T-MDM services acquired or renewed before 19 October 2015
    1. The Telstra Mobile Device Management ("T-MDM") service is an online web portal powered by AirWatch that allows you to manage your Telstra-approved mobile devices (“Eligible Devices”) that have an active internet connection, either through an eligible mobile data plan (such as a GPRS, 3G or Next G® network connection) or through an eligible Wi-Fi connection, in both cases as approved by us from time to time ("Eligible Service") .



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