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What you must pay each month

What yuWhat you


    1. Each month you must pay us:

      1. the minimum monthly charge for your Business Plan(s);

      2. for data you use in excess of, or not eligible to draw from, your Monthly Data Allowance; and

      3. any applicable MRO charges or repayments.

    2. You must pay us an additional monthly fee of $10 (GST incl.) per service if you use an APN with telstra.corp, telstra.extranet, telstra.eftpos, telstra.pcextra or telstra.smr.

    3. Each Business Plan and all services related to the Business Plan will be billed on a Single Bill.

    4. At the time your new Business Plan is connected you will receive the full amount of your Monthly Data Allowance for your Business Plan. Your minimum monthly amount will be pro-rated based on when your Business Plan was connected.


Sharing Data (Business Mobile Broadband plans only)

    1. If you take up a Business Mobile Broadband Plan your Monthly Data Allowance will be automatically pooled and shared with the data allowances of services on the same account as your Business Mobile Data Plan which are connected to one of the following plans:



      • Business Mobile Broadband Plans (Share)

      • TMB Business Share Plans connected on or after 2 August 2011

      • Business Performance Plans with a Data Share SIM attached

      • Easy Share Business Plans including SIM Plans

      • Easy Share Data Share SIMs

      • Go Business Mobile Plans including SIM Plans

      (Eligible Services).

      • Go Business Mobile Broadband Share Plans

      • Go Business Mobile Data Plans

      • My Business Mobile Plans including SIM Plans

      • My Business Mobile Data Plans


    2. The total shared data allowance for your account is the combined monthly data allowance of all Eligible Services on your account (Shared Monthly Data Allowance).

    3. If we believe on reasonable grounds that any included data allowance available under a Business Mobile Broadband Plan may be resold, assigned or resupplied to a third party other than your employee or employees of a wholly or majority owned subsidiary, we may refuse to supply you with a Business Mobile Broadband Plan. We will tell you if this happens.

    4. This table sets out what will happen to your Shared Monthly Data Allowance if you make a change to an Eligible Service in between billing cycles.



If an Eligible Service is

Cancelled

Any unused data as at the date of cancellation will remain on your account for the remainder of that billing month.

Suspended

We will pro-rate the monthly charge for the Eligible Service and credit the amount on your next bill.

We will not pro-rate the Shared Monthly Data Allowance attached to the Eligible Service. The unused portion of the Shared Monthly Data Allowance will be available for use by the remaining Eligible Services on the same account; and

If the Eligible Service remains suspended at the next billing cycle, we will adjust the Shared Monthly Data Allowance so that the usage allowance attached to the suspended Eligible Service is no longer included.

Added

A full month’s data allowance for the Eligible Service will be added to your Shared Monthly Data Allowance for the month (it will not be pro-rated).

Moved to another account

The total data contributed to the Shared Monthly Data Allowance by the Eligible Service will be removed from the original Business Mobile Broadband Plan account.

If the data used by the Eligible Service is greater than the data contributed, the maximum data removed from the Shared Monthly Data Allowance of the original Business Mobile Broadband Plan account will be data used by the Eligible Service.

If the data used by the Eligible Service is less than the data contributed, then only the data used will be deducted from the Shared Monthly Data Allowance of the original Business Mobile Broadband Plan account for the applicable month.

If the Eligible Service is moved to an account with another Business Mobile Broadband Plan on that account and there is an increase in the included monthly data allowance, the data allowance from that Eligible Service will be added in full to the Shared Monthly Data Allowance on the new Business Mobile Broadband Plan account and can be used by all Eligible Services connected to that account (it will not be pro-rated).

Your Monthly Data Allowance/Shared Monthly Data Allowance

    1. You may use your Monthly Data Allowance or Shared Monthly Data Allowance (as applicable) to access data in Australia over the Telstra Mobile Network (which includes access to 4G service if you are using a Telstra Mobile Broadband 4G device, when in 4G coverage areas).

    2. When calculating data volumes:

      1. if the volume of data transferred is not a whole number of kilobytes, it is rounded up to the next kilobyte at the earlier of the end of each session or 24 hours; and

      2. 1024 bytes = 1 kilobyte (KB) and 1024 kilobytes = 1 megabyte (MB) and 1024 MB = 1 gigabyte (GB).



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