You can access the T-MDM service via the T-MDM portal, which requires your end users of an Eligible Device ("End Users") to have an active Eligible Service

You can access the T-MDM service via the T-MDM portal, which requires your end users of an Eligible Device ("End Users") to have an active Eligible Service.

3. To be eligible to take up the T-MDM service, you must have:

   1. an ABN, ACN or ARBN; and

   2. an Eligible Device connected to an Eligible Service,

("Eligible Customer").

4. The table below is a summary of how you may be eligible to take up the T-MDM service:

   Offering	Requirements	Section
   Bring Your Own Device	You must be an Eligible Customer with an existing Telstra mobile account number on a: Telstra plan which is not approved by Telstra for use with T-MDM; or a plan from a carrier other than Telstra; or Wi-Fi only Eligible Device.	28.13
   Telstra Mobile Connect Solution Plan	You must be an Eligible Customer on a Telstra Mobile Connect Solution Plan.	28.23
   $5 Bolt-on Plan	You must be an Eligible Customer on an eligible Telstra plan.	29.28
   Secure Content Locker	You must be an Eligible Customer with an existing Telstra mobile account number using T-MDM.	29.34
   Professional Software Installation	You must be an Eligible Customer with an existing Telstra mobile account number using T-MDM.	29.45
   Onboarding Service	You must be an Eligible Customer with an existing Telstra mobile account number using T-MDM.	28.49

5. You (and your End Users) must have an Eligible Device as determined by us. Not all devices that are compatible with an Eligible Service may be an Eligible Device for the T-MDM service. Please see www.telstra.com/enterpriseclassdevices for a list of Eligible Devices.

6. Some Eligible Devices may require an End User to load a client application onto the Eligible Device before you can use the T-MDM service to manage that Eligible Device.

7. To access the T-MDM portal complete and sign a 30 day trial application form with a nominated Telstra mobile account number and forward to you must get a first time login from us by contacting Telstra’s Wireless Solutions Helpdesk at wireless@team.telstra.com. We will only provide the login to your nominated person(s). You must provide proof that your nominated person(s) are your nominated representative(s) and have the authority to remotely manage your End Users’ Eligible Devices in all respects. You agree that you are responsible for any changes your nominated representative(s) make via your login.

8. You must change your password with reasonable regularity or when the circumstances require it (for example where your nominated representative(s) change). You are responsible for keeping your information safe by managing your own passwords and personnel who have access to the T-MDM portal. If you issue passwords to third parties, you are responsible for managing that process and their access to the portal. To the extent permitted under the law, we will not be responsible for security or privacy breaches related to the mismanagement of passwords by you or your nominated representative(s). We are not responsible for the actions of unauthorised third parties who access the T-MDM portal and information about you and your End Users using your passwords if you have failed to comply with this clause.

9. The T-MDM service will only work when Eligible Devices are turned on and are in the Eligible Service's coverage area.

10. The available features and functions of the T-MDM service vary depending on the Eligible Device that is used. Some of the features of the T-MDM service may include allowing you to monitor devices, change settings on devices, install software on devices and send messages to devices. Not all features/functions are compatible with all Eligible Devices. Features/functions may be enhanced over time. You should check the feature matrix on www.telstra.com/tmdm for details on features/functions supported by the T-MDM service.

11. You must have each End User’s permission to use the T-MDM service on their Eligible Device. You and each of your individual End Users must not engage in conduct which is unlawful, fraudulent or negligent while using the T-MDM service. You are responsible for the conduct of your nominated representative(s) and each End User, or any other user, who uses the T-MDM service.

12. The T-MDM service allows you to connect to Eligible Devices using Eligible Services, but you must pay the relevant data usage charges associated with using those Eligible Services.

13. If you are an Eligible Customer, you can connect your Eligible Device to the T-MDM service if you have an existing Telstra mobile account number and your:

    1. Eligible Service is a Telstra mobile data plan which is not approved by Telstra for use with T-MDM; or

    2. Eligible Service is a mobile data plan from a carrier other than Telstra; or

    3. Eligible Device is Wi-Fi only,

("eligible BYO Device").

14. 
    
    Directory: content -> dam -> tcom -> our-customer-terms -> business-government -> doc
    tcom -> O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of
    tcom -> O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of
    our-customer-terms -> O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of
    tcom -> O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of
    tcom -> O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of Telstra Mobile Section
    tcom -> Telstra business systems care contents 1About Telstra Business Systems care section 4
    
    
    
    Download 2.15 Mb.
    
    Share with your friends: