Application Development& Support
Service Description
Delivers business application solutions that meet specific customer requirements.
Note: This service is only available to the consolidated agencies.
What is Included
Perform the standard tasks of System Development Life Cycle (SDLC).
Work with business analyst, project and/or end user to gather requirements.
Work with Project Manager to develop a project plan and determining development methodology (Waterfall, Agile/Scrum or Hybrid).
Design & build applications that comply with commonwealth standards.
Design & build applications that address the needs of the customer.
Perform system coding.
Integrate application with existing systems.
Provide data conversion options.
Ensure adequate application security measures are followed.
Provide unit testing and quality assurance prior to releasing application for end user acceptance testing.
Provide documentation and user training options.
Coordinate production implementation with hosting provider.
Provide ongoing maintenance and support.
Service Levels
Agreed upon deadline between business owner and development team.
Additional Information
Development Environment:
.Net (C# VB)
SharePoint 2013
CRM (Dynamics) 2013
Visual Studio (2008, 2010)
Team Foundation Server (TFS 2012)