Office 365: Everything You Wanted to Know How to Use this Document?



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Moving to Office 365

FastTrack Center Benefit for Office 365


With FastTrack Center Benefit for Office 365, you work remotely with Microsoft specialists to get your Office 365 environment ready for use. FastTrack Center provides assistance for the following Office 365 services:

  • Exchange Online

  • SharePoint Online

  • OneDrive for Business

  • Skype for Business Online

  • Project Online

  • Project Pro for Office 365

  • Yammer Enterprise

  • Office 365 ProPlus

Your services are eligible if you purchase at least 50 licenses for an Office 365 tenant using the Enterprise E or K Plans or one of the plans listed here: Eligible Services and Plans. Onboarding has two major components:

  • Core onboarding — These are tasks required for tenant configuration and integration with Azure Active Directory if needed. Core onboarding also provides the baseline for onboarding other eligible services.

  • Service onboarding — These are the eligible services that licensed users can access.

The FastTrack Center Benefit Overview article provides an overview of the benefit process, lists the expectations for your source environment, describes the onboarding phases, and defines who’s responsible for what in each phase.

Another important resource is the Microsoft Virtual Academy Course: Microsoft FastTrack: The Customer Success Service.


Planning the Transition


The secret of change is to focus all your energy not on fighting the old, but on building the new”

Reimagine Productivity. New way to work

Enterprises today are focusing more than ever on how to give employees access to information, provide collaboration tools for internal and external use, and do it all across a multitude of devices.

The first step is all about understanding Office 365 Services and their capabilities and how these can help you transition to the new way to work. People are empowered to do their best work, on any device, while IT is able to responsibly manage security and compliance requirements.

Some examples of the technology transition can be …



  • from Exchange DLs and simple Team Sites to Office 365 Groups

  • from File Servers to Office 365 Groups or SharePoint Online or OneDrive for Business based on usage scenario or,

  • from Exchange Public Folders to Yammer

Drive Office 365 Adoption. More Services, More Usage

A successful Office 365 rollout focuses on driving adoption and helping everyone understand the benefits of working in a new way.

The Four Steps Towards Successful Adoption section in this document gives a walkthrough of a four-step approach to help you successfully drive Office 365 adoption.

Defining a clear, concise, and comprehensive vision as a first step and outlining your desired business scenarios is always good for adoption in long term.

You can also start building scenarios using the Productivity Library available in FastTrack site as a reference.

Office Blogs also provides useful tips related to collaboration and productivity in the Business Academy section.



Migrate from On-Premises. Less Servers, Less Usage

Reducing the on-premises IT infrastructure footprint is an important pillar for the Return on Investment (RoI) on investment in Office 365.

As users and applications are enabled on Office 365, IT needs to work with business to plan and migrate all relevant applications and content from on-premises to Office 365.

Gradual and sustained reduction also leads to simpler IT landscape and a better Office 365 adoption in long term.


Measuring the Progress


Best way to capture your transition to Office 365 and illustrate ROI to business is to spend time with their teams using the services and create Success Stories which can be shared with everyone in the Organization.

Given below are some ways to capture the progress …



  • Increase in Office 365 Consumption. Frequency: Monthly

  • Decrease in on-premises Server Farms, Storage and related Licenses. Frequency: Quarterly

  • Decrease in Vendors. Frequency: Quarterly

Customer Stories


Industry leaders and business executives from around the globe share their cloud productivity success stories on the Office Blogs. Some of the recent posts are:

  • Mediterranean Shipping Company builds a global productivity network with Office 365

  • Liberty Mutual launches an IT transformation

  • Sanofi Pasteur unlocks quality excellence and unleashes innovation with Yammer

  • Flex—delivering supply chain innovation on a global scale with Office 365

  • Georgia State University tackles malware with Office 365 Advanced Threat Protection

  • NGA Human Resources builds a more engaging employee experience with move to Office 365

  • Renault Sport: Racing ahead with collaboration, analytics and data security using Office 365

  • easyJet soars into a collaborative digital future with Office 365

  • Macy’s sets the standard for empowering employees using Office 365

  • Land O’Lakes: advancing agriculture for a new generation

  • The Hershey Company: where collaboration and productivity are a recipe for goodness

  • Carhartt—building a durable, agile workplace with Office 365

  • Grundfos makes global business happen with Office 365

  • Carvajal switches to Office 365 for faster business, reduced costs

  • Assurant: transforming a risk management solutions business with Office 365

  • Democratizing data - Atkins goes digital by default with Office 365 E5

  • Kelly Services - putting nearly one million people to work every year, one great hire at a time

  • Discovery Communications embraces Office 365 to foster creative culture of innovation

  • Kennametal saves more than $750,000 annually with move to Skype for Business Online

  • Guardian Industries - connect, collaborate and innovate from anywhere

  • Why Facebook is betting on Office 365 and the Microsoft Cloud

  • CSC elevates workplace agility, cultivates new market opportunities with Office 365

  • Polycom dials up business value using Office 365

  • Mindtree uses Office 365 to create digital experiences, deliver innovative solutions

  • Telefónica uses Yammer to stay engaged, aligned and more competitive

  • Câmara Municipal de Cascais embarks on digital culture change with Office 365

  • Smithfield Foods: many brands, a single mission

  • Marks & Spencer uses Office 365 to boost competitive edge in global business

  • Jabil - Global manufacturer moves to Office 365 to capture promise of digital manufacturing

  • Atkins to become “digital by default” with move to Office 365

  • Carlsberg continues to brew local favorites with global efficiency using Office 365

  • Cushman & Wakefield - New opportunities for real estate on a global scale, supported by Office 365

  • Quintiles quickly transforms into global modern workplace with Office 365

  • Wolters Kluwer promotes global collaboration using Office 365

  • Goodyear brings spirit of innovation to every facet of product development and delivery

  • Employee engagement at KLM reaches new heights as crew share expertise on enterprise social platform

  • Connected on day one - The Kraft Heinz Company creates united workforce quickly and smoothly

  • Yammer posts top one million—British Airways inspires innovative teamwork

  • AIA Group - Digitalizing teamwork to transform customer care in the insurance industry

  • ABB - sparking innovation through the collective power of knowledge

  • Booz Allen Hamilton increases staff engagement and collaboration with Office 365 and SharePoint Online

  • Louis Vuitton - Building on a global culture of tradition and innovation to boost customer service and artistic excellence

  • UL—product safety leader maintaining security and moving at the speed of innovation with Office 365

  • At Aon, collaboration is key

  • BASF - IT leader of world’s no. 1 chemical company talks ‘business-centered technology’

  • TESCO - Democratizing a global business while building brand and customer loyalty

  • 3M races forward to enable enterprise-wide collaboration

  • Merck - A new foundation for connected business processes at a German pharmaceutical and chemical company

  • Air Canada employees use the cloud to learn, share, develop ideas and collaborate




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