Provider Enrollment (pen)



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Eligible Population

Individuals referred directly to Contractor by DFPS are eligible for services as determined by DFPS Contract. The eligible client population that will be referred by DFPS includes:


2.4.1. Families who have a newborn child, birth to two (2) years of age, who previously had their parental rights terminated in the two years preceding the birth month of the newborn child, due to child abuse or neglect;

2.4.2. Families who have a newborn child, birth to two (2) years of age, who previously had a child die in the two years preceding the birth month of the newborn child, with the cause identified as child abuse or neglect; and

2.4.3. Foster youth (current and former) who are pregnant, who have recently given birth and are parenting a child up to two (2) years old. This includes teen fathers who are foster youth (current and former).


    1. Client Service Provisions




      1. Contractor must serve Families within the following parameters:

        1. All Families must enter into services voluntarily.

        2. Contractor cannot charge Families a fee for participating in a program or for any program participation related costs.

        3. Contractor must provide services to Families without regard to their economic status.

      2. If the Contractor is unable to accept new service authorizations based on capacity, Contractor must give PEI Staff a ten (10) day written notice.




    1. Minimum Qualifications




      1. Minimum Organizational Qualifications

        1. For Applicants who do not have a current Contract with HHSC or another State Agency to provide a Home Visiting Program, the Applicant must:

          1. Have been in business, delivering services for a minimum of two (2) years to At-Risk Families with children between the ages of zero (0) to five (5) years or have a minimum of three (3) years Child Protective Services experience (Worker IV or higher) as an Intensive Family Based Services caseworker or Conservatorship caseworker with extensive Monitor to Return experience.

          2. Have experience conducting home assessments, creating family service plans and providing in-home parenting education using an Evidence Based or Promising Practice Program to Families, parents, and/or Caregivers within the past two (2) years preceding receipt of the Application.

          3. Demonstrate the Applicant is competent in managing and budgeting social service programs and daily operations in their local community by submitting the following documents for the most recent twenty-four (24) months preceding receipt of the Application.

            1. All monitoring reports from any Texas City, County, State Agency, or Federal funding entity. Eligible Applicants must have not had any Contracts where the following has occurred in the twenty-four (24) month period preceding receipt of Applicant's Application to the PEN and have no such action throughout the DFPS screening and Contract Award process under this PEN:

              1. Had non-compliance that resulted in harm to a client, child, or family;

              2. Had a contract suspended or terminated due to fiscal non-compliance.

            2. All completed fiscal audits performed on the Applicant’s social service operation;

            3. Applicant's balance sheet(s), and a statement of income and expenses;

            4. Capital expenditure report(s); and

            5. Statement of changes in financial position or cash flows, if applicable.




        1. For Applicants who have a current Contract with HHSC or another State Agency to provide a Home Visiting Program, the Applicant must:

          1. Have been in business, delivering services for a minimum of two (2) years to At-Risk Families with children between the ages of 0-5 years or have a minimum of three (3) years Child Protective Services experience (Worker IV or higher) as an Intensive Family Based Services caseworker or Conservatorship caseworker with extensive Monitor to Return experience.

          2. Have experience conducting intensive home assessments, creating family service plans and providing in-home parenting education using an Evidence Based or Promising Practice Programs to Families, parents, and/or Caregivers within the past two (2) years preceding receipt of the Application.

          3. Demonstrate the Applicant is competent in managing and budgeting social service programs and daily operations in their local community by submitting the following documents for the most recent twenty-four (24) months preceding receipt of the Application;

          4. All monitoring reports from any Texas City, County, State Agency, or federal funding entity. Eligible Applicants must have not had any Contracts where the following has occurred in the twenty-four (24) month period preceding receipt of Applicant's Application to the PEN and have no such action throughout the DFPS screening and Contract Award process under this PEN:

            1. Had non-compliance that resulted in harm to a client, child, or family;

            2. Had a contract suspended or terminated due to fiscal non-compliance.

          5. All completed fiscal audits performed on the Applicant’s social service operation;

          6. Applicant's balance sheet(s), and/or a statement of income and expenses;

          7. Capital expenditure report(s); and

          8. Statement of changes in financial position or cash flows, if applicable.

NOTE: Personal financial statements will not be accepted for any Applicant other than a sole proprietor.

      1. Minimum Service Delivery Staff Qualifications


Contractor will assign only Qualified Personnel to this Contract. DFPS recognizes required staff positions, roles and specific areas of responsibility for Contractors related to providing home-based services. DFPS defines the roles and the minimum qualifications for the person(s) responsible for these roles as follows:
        1. Program Director Minimum Qualifications


The Program Director, or equivalent position, will be the primary program Contact and will be responsible for program oversight. In addition, the Program Director should be the direct Supervisor of direct service staff and volunteers.

          1. Education and Experience

            1. Any person holding this position must have at least a bachelor's degree in a Health and Human Services Field and a minimum of three (3) years of relevant work and volunteer experience in a Health and Human Services Field; or

            2. Experience may be substituted for education on a year for year basis if the person holding the position of Program Director does not have a bachelor's degree in a Health and Human Service Field, in which case said person must have a minimum of seven (7) years of Health and Human Services Field experience.

            3. Varying education and experience from requirements listed in 2.6.2.1.1.1. and 2.6.2.1.1.2. will be considered based on supporting documentation.

        1. Assessment Staff Minimum Qualifications


Contract Assessment Staff are responsible for conducting the home assessment and must meet the following minimum qualifications prior to the delivery of any services under this Contract:

          1. Education and Experience

            1. A master’s degree or higher in a Health and Human Services Field, or

            2. A bachelor’s degree in a Health and Human Services Field and two (2) years of relevant direct service work and volunteer experience with at-risk families with children ages 0-5 years.

            3. Experience may be substituted for education on a year for year basis if the person holding this position does not have a bachelor's degree in a Health and Human Services Field, in which case said person must have a minimum of six (6) years of Health and Human Services experience working with at-risk families with children ages 0-5 years.

        1. Direct Service Staff Minimum Qualifications

Direct service staff and volunteers who are primarily responsible for delivering the Home Visiting Program must meet the following minimum qualifications prior to participating in the delivery of any services under this Contract:




          1. Education and Experience

            1. An associate’s degree or higher in a Health and Human Services Field, or

            2. Two (2) years of relevant direct service work and/or volunteer experience in a Health and Human Services Field. Relevant direct service work or volunteer experience must consist of working with families with complex needs and children ages zero (0) to five (5), families that have interacted with the child welfare system or families that are at a high risk of becoming involved with the child welfare system.

            3. If the Evidence Based or Promising Practice Home Visiting model proposed has greater requirements, they are required to be met rather than the minimum requirements cited above.


          1. Specialized Training

Direct service staff must meet all training requirements of the Home Visiting Program being used.


At the time of application, at least one person must be trained in the Home Visiting Program that will be utilized by the operation.

      1. Conferences, Workshops, Meetings and Conference Calls


The Contractor must participate with at least one staff member who is knowledgeable about the HIP Program in all DFPS sponsored conferences, workshops, meetings, webinars and conference calls which may occur throughout each fiscal year. For planning purposes, these events may include, but are not limited to:

        1. Annual Partners in Prevention Training (PIP) Conference

        2. HIP Conference Calls

        3. Webinars

Details of the annual PIP conference events will be released as soon as they are finalized and the information is available for publication.


      1. Minimum Organizational Training

        1. Each HIP Program Staff member must obtain organizational orientation for new employees that include mandated reporting of child abuse and neglect, domestic violence, grief, cultural competency, and trauma.




        1. Each direct care staff member delivering the chosen Home Visiting Program must meet the training requirements set forth by the developer of the selected Home Visiting Program.




        1. All training must be documented in the personnel files and attendees must sign to indicate attendance/completion and must be available for program monitoring upon request.

      1. Staff Substitutions


Contractor, in its reasonable discretion, may substitute appropriate key personnel to accomplish its duties so long as the substituted personnel are equally qualified and skilled in the tasks necessary to accomplish the tasks and services required. Contractor will provide to DFPS prior thirty (30) day written notice (if possible) of any proposed change in key personnel who will be involved in providing services under this Contract. DFPS will make the final determination whether staff is equally skilled and qualified. A Plan of Operations and A3 changes will need to be made prior to final approval.



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