Shoreline Community College annual outcomes assessment report—2002-03



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Other Outcomes Addressed


English 272-273:

(TRADITIONAL) PRINT RÉSUMÉ, SCANNABLE RÉSUMÉ AND WEB RÉSUMÉ WRITING:
• WHAT IS A RÉSUMÉ?

A résumé is a concise representation (summary) of an individual as an educated and employable entity. It doesn’t deal with personal issues; it’s a professional utilitarian piece of writing.


• WHAT IS A TRADITIONAL RÉSUMÉ SUPPOSED TO DO?

A résumé is supposed to express the job-seeker's professional/work-based competence and education in a concise and easy-to-read and accurate form.


Tips on Résumé Writing:
Employment History or Higher Education First?: The employment history should be listed first if it is more extensive and recent than the higher education. However, if the higher education tends to be more extensive than the work history, then the higher education should be listed first.
How up-to-date should a résumé be?: A résumé should always be kept up-to-date and complete. Its value lies in its accurately representing the job seeker.

No huge gaps in time or work history should be observable from a résumé (at least not without a valid reason). Huge gaps in work and education history may indicate a lack of seriousness towards work on the part of the job applicant.


Length: Most résumés should not be more than 1-2 pages long for ease of the prospective employer's reading.
Paper & Font Choices: Also, most employers suggest that résumés should NOT be printed on bright colors (as that seems too frivolous) but on muted professional paper. In the same way, fonts should be easy-to-read--between a size 10 - 12 (or elite and pica type--on typewriters). Stay away from curlicue writing as well as italics. Don't vary your fonts much, as that tends to be distracting and unprofessional.
Photographs: Print résumés should not include photographs of the job applicant.
Letters of Recommendation: These letters of recommendation from bosses and colleagues may be sent in with a job application. Make sure that these are on letter head and that they reflect the nature of the letter-writer's relationship to you, his/her observations of your work abilities and character and personality (and even how you work with other people), and other information relevant to the job for which you are applying.

Keep a master copy of such letters in case you need them for future reference or other job applications.


For the transferable skills section and the verb phrases, choose powerful words. Write the transferable skills using the infinite verb form. For past jobs, the verb phrases may be in the past tense. A verb phrase is formed as follows:

VERB + PREDICATE

Build a new company from ground up

Design a Web site as part of a team

Create branded graphics for a site

POWER WORDS FOR RÉSUMÉS (ALPHABETICAL)

ACCOMPANY CONTROL FILL MANUFACTURE REBUILD

ACCUMULATE CONVERT FINANCE MARK RECALL

ACHIEVE CONVINCE FINISH MARKET RECEIVE

ACQUIRE COORDINATE FIRE MEASURE RECOMMEND

ADMINISTER COPY FIT MEET RECONCILE

ADMIT CORRECT FIX MODIFY RECORD

ADVISE CORRESPOND FORMULATE MONITOR REDUCE

AID COUNSEL FOUND MOTIVATE REFER

ALLOW COUNT GOVERN NEGOTIATE REGISTER

ANALYZE CREATE GRADE NOMINATE REGULATE

ANSWER CREDIT GRAPH NOTE RELATE

APPLY DEBATE GREET NOTIFY RELAY

APPOINT DECIDE HANDLE NUMBER RENEW

APPRAISE DELIVER HEAD OBSERVE REORGANIZE

ARRANGE DEMONSTRATE HELP OBTAIN REPAIR

ASSEMBLE DEPOSIT HIRE OPEN REPLACE

ASSESS DESCRIBE IDENTIFY OPERATE REPORT

ASSIGN DESIGN IMPLEMENT ORDER REQUEST

ASSIST DETAIL IMPROVE ORGANIZE RESEARCH

ATTACH DETERMINE IMPROVISE OUTLINE RESERVE

ATTEND DEVELOP INCREASE OVERCOME RESPONSIBLE

AUTHORIZE DEVISE INDEX PACKAGE RETRIEVE

BALANCE DIAGNOSE INDICATE PACK REVISE

BILL DISCOVER INFORM PAY ROUTE

BUY DISMANTLE INITIATE PARTICIPATE SCHEDULE

BUDGET DISPATCH INSPECT PATROL SECURE

BUILD DISPENSE INSTALL PERFECT SEND

CALCULATE DISPLAY INSTRUCT PERFORM SEPARATE

CASH DIRECT INSURE PILOT SERVE

CATALOGUE DISTRIBUTE INTEGRATE PLACE SERVICE

CHANGE DOCUMENT INTERPRET PLAN SET UP

CHARGE DRAW INTERVIEW POST SHOW

CHART DRIVE INTRODUCE PREPARE SELL

CHECK EARN INVENTORY PRESCRIBE SOLICIT

CLASSIFY EDUCATE INVESTIGATE PRESENT SORT

CLEAN EMPLOY INVOICE PRICE STOCK

CLEAR ENCOURAGE ISSUE PRINT STORE

CLOSE ENGINEER JUDGE PROCESS STRAIGHTEN

CODE ENTERTAIN JUSTIFY PRODUCE SUMMARIZE

COLLECT ESTABLISH KEEP PROGRAM SUPERVISE

COMMAND ESTIMATE LEARN PROMOTE SUPPLY

COMMUNICATE EVALUATE LECTURE PROMPT TALLY

COMPILE EXAMINE LEAD PROOFREAD TEACH

COMPLETE EXCHANGE LICENSE PROPOSE TELEPHONE

COMPOSE EXHIBIT LIST PROVE TEST

COMPUTE EXPAND LISTEN PROVIDE TRANSFER

CONDUCT EXPERIENCE LOAD PUBLISH TRANSPORT

CONFER FABRICATE LOCATE PURCHASE TUTOR

CONSTRUCT FACILITATE LOG RUN TYPE

CONSULT FEED MAIL RATE VERIFY

CONTACT FIGURE MAINTAIN READ WORD-PROCESS

CONTRAST FILED MANAGE REARRANGE WORK
• EXAMPLE of a RÉSUMÉ FORM
Full Name of Job-Seeker

Street Address

City, State Zip Code

Telephone and E-mail Address
Career Objective: The job applicant's ideal job (with clear connections between the applicant's work history and education to this ideal job).
Employment History
Dates of Employment Name of Employer

(Include months and years.)

Positions Held Address
Higher Education
Degree (G.P.A.--Grade Point Average), School, Dates of Attendance.
Community Service--Volunteer Contributions
Date Organization

Position Address


Memberships
Date Membership Organization

Address
Additional Skills


Typing:

Word-Processing:

Computer Experience:
Professional (and personal) references

for Full Name of Job-Seeker:
1. Name and Position or Relation of that Person to the Job Applicant

Name of Company

Address

City, State, Zip Code



Telephone Number
2. Name and Position or Relation of that Person to the Job Applicant

Name of Company

Address

City, State, Zip Code



Telephone Number
Please feel free to contact any of the above professional references. Thanks for your consideration.
Sincerely yours,

(4 lines)

Full Name of Job-Seeker
(Some résumés now include "datelines" or the month and year of creation. The idea is to constantly update a résumé for completeness and updated skills/education/work history. Most potential employers will keep résumés on hand for half a year to a year--in electronic format for easy searchability of the skills and traits that they desire.)
A TARGETED RÉSUMÉ
A targeted résumé is built around the "Job Objective". It is targeted around the winning of a certain job, task or position. The job position helps writers “filter” or select all the information that follows. Anything which supports the application for the job stays in the document. Anything that doesn’t fit is omitted.

What follows next should be the job seeker's best strength--be it Education, Capabilities, Achievements or Work Experience. Put these in descending order (reverse chronological), with your best strengths first. Only bring in what is relevant to the position. Even if you've had incredible achievements in unrelated fields, you should not play those up (except as general achievements) in a targeted résumé.



Keep your targeted résumé to a page. (You may include your many skills and talents and entire job history in a curriculum vitae or "CV.") Many employers will not look at a résumé past the first page. Keep your information convincing and succinct. Do revise and edit.

Be specific. Add the years of your education, your school, your employers and dates of employment. Remember to support every assertion you make about your abilities. What is relevant is what you can objectively do, not what you think or speculate that you can do. Your self-evaluation is not relevant in this type of document, which "measures" a person based on a track record of past performance and proven marketable skills.

Omit all mistakes in grammar, syntax, spelling, mechanics, and so on. Capitalize and punctuate correct. There should not be any mistakes in a résumé.
Make sure you have included a dateline (month and the year you made the résumé) as a targeted résumé is infinitely dated. The moment you get the job, the targeted résumé is no longer applicable.

For each new job you apply for, you may have to make minute changes and adjustments. In addition, the moment you add a new skill, you need to revise your résumé to better reflect your skills and marketability. Therefore, keep a copy on disk, and keep it fine-tuned and updated. (You may also wish to make back-up résumés for e-mail, scannable résumés, and so on.)


A SCANNABLE RÉSUMÉ
Scannable résumés are ASCII-versions of print résumés. Scannable résumés may be placed on flatbed scanners and turned into digitized files (.rtf or “rich text format” files or .txt (ASCII or text-files or even MS Word files). These files can then be accessed as part of a wider database for use by the company. (Most scannable résumés are kept on file for some 6 months after receipt and then are purged.)
Scannable résumés

  • Are left-justified

  • Can be read straight across line by line and still make sense (e.g. don’t have a line that contains both the job applicant’s name and address, for example, because that wouldn’t read well straight across)

  • Includes key words that highlight the applicant’s abilities and skills (e.g. names of advanced software technologies would be useful), and

  • Excludes bullets, underlining, boldface, italics, various fonts, decorative lines, clipart, photographs and such.

  • It may be preferable to send electronic résumés as attachments to an email message as that saves the recipient company from having to scan in your information.


The One Minute Résumé Test: If you give your résumé to another, can they ascertain your job goal and your main skills in one minute? If you have a clear and succinctly written résumé, they should be able to figure out who you “are” as a job applicant in that time.
AN ONLINE WEB RÉSUMÉ
A web résumé differs from the print résumé, the targeted résumé and the scannable résumé in the following ways:
A web résumé includes a photo of the job applicant.
The home page of a web résumé must invite visitors to go in further into the site; clarifies the way the site is set up; offers downloadable resources (e.g. a downloadable scannable or print résumé); offers contact information, and includes some interesting “personal” (related to the person, not “private”) information.
A web résumé may include some color.
It may include a link to online portfolios or websites which the job applicant has designed. Archives of past work may be hosted as well. (Distribution and publication costs are not prohibitive with an online résumé vs. for actual print ones—if one is to include color and other details).
A web résumé excludes a personal address and phone. It generally uses an email—to add a layer of privacy to the job applicant.
A web résumé usually is used in conjunction with a more traditional résumé. It’s used often as an addendum to another type of résumé and adds information.
It showcases various types of writing. It may include first-person (“I”) point of view writing (which is never to be used in an official print, targeted or scannable résumé).
The online résumé emphasizes creativity, easy navigation, professional layout, judicious use of graphics, and informativeness.
C-9 Communication Assignment Cover Sheet
Discipline: Integrated Studies Program: History and English
Course: Rebellious Americans: Challenging National Narrative in Early America

English 102 and History 241


Instructor: Jeannette Idiart and Adam Sowards
Course Prerequisites: English 101
Assignment Title: Historical Essay Analysis Paper
Assignment Description: Students evaluate several historical articles during the quarter.
Student Population:
Assignment Timeframe: Students usually have about one week to complete the analysis assignments.
Communication Outcomes Addressed:


  1. Listen to, understand, evaluate and respond to verbal and non-verbal messages.

II. Comprehend, analyze and evaluate information in a given text (such as a story, essay, poem, textbook, etc.)

III. Formulate and verbally express focused, coherent, and organized information, ideas, and opinions, with style and content appropriate for the purpose and audience, in a variety of communication contexts, such as one-on-one situations, small groups and classes.



  1. Formulate and express information, ideas and opinions in mechanically sound written forms that have a clear purpose, focus, thesis and organization; that are appropriate for their audience in content and style; and that support, clarify, and expand complex ideas with relevant details, examples and arguments.

VI. Assess themselves as communicators, based on the standards of clear and effective communication expressed or implied above and make adjustments and improvements in their communication strategies.


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