Employees’ relationships with their supervisors are mediated by intrinsic motivation, role conflict, and role ambiguity

Employees’ relationships with their supervisors are mediated by intrinsic motivation, role conflict, and role ambiguity

Relationship with co-workers only significantly

affected role ambiguity

CONTRADICT H11b

Relationship with the supervisor does not directly relate with employee creativity

- Regarding Co-workers’ relationships

positive impact on intrinsic

motivation (H9a) and negative

influence on role conflict (H9b),

none was significant.

Job complexity and work

relationships have a positive

effect on creativity

- Positive relationship

between workers’ relationship

with customers and intrinsic motivation (H10) was not significant.

Frontline workers’ relationships

with co-workers negatively

relates with creativity

Relationship with customers

has a positive, direct